Shop Outdoors Reviews 

1,103
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great price for my Merrell sandals, which were delivered quickly, ahead of schedule. I judge a company on several things, including how they deal with an issue. My sandals had a manufacturer fault, so... See more

Rated 5 out of 5 stars

First time I’ve used Shop Outdoors and the whole experience was first class, easy website showing an item and actually having it in stock refreshing! Competitive pricing and fast delivery. Had to c... See more

Rated 5 out of 5 stars

A brilliant shopping experience. The 1st pair of Oakley sunglasses I bought arrived within 1 working day but unfortunately, I didn,t like the frames. I contacted Shop Outdoors and informed them I wa... See more

Rated 5 out of 5 stars

Great service. Returned a pair of sunglasses - Royal Mail collected . ✅ Re ordered - needed to change delivery address after placing order - this was arranged straight away via email contact. V... See more

Company details

  1. Camping Store

Written by the company

Shop Outdoors - online store for discount outdoor clothing, footwear, tents, equipment and other accessories from brands including Berghaus, Sorel, Havaianas, Merrell, Oakley and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(1,103)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Extremely fast service.
Best price too. Had to call to ask a question for some information on the product I was purchasing, very knowledgeable and helpful.
Highly recommend this company.

May 23, 2023
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Rated 5 out of 5 stars

A 5 star service from a great shop a…

A 5 star service from a great shop a group I volunteer for had a arson attack and we lost loads of out kit I explained this to shop outdoors and they went above and beyond to help us out.
Thanks for all your help and making the replacement process that much easier

May 23, 2023
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Rated 5 out of 5 stars

Bought some walking shoes..

Bought some walking shoes... they were the best price I could find. Slightly too small and they didn't have the next size up so they refunded (less return postage) the cost. Good customer service. 👍

March 27, 2023
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Rated 5 out of 5 stars

Very impressed!

Great price, quick service and when a small part was missing from the manufacturer, Shop Outdoors sourced and sent out a replacement immediately. Very impressed!

March 26, 2023
Rated 5 out of 5 stars

Fast service

Fast service. Delivery by Royal Mail so easily trackable. Product exactly as described. Faultless.

March 25, 2023
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Rated 5 out of 5 stars

Great service

Really fast delivery, product wasn't quite right for me (not the fault of the seller), brilliant offer of subsidized return tracked delivery at just £2.99. Refund received thanks

February 25, 2023
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Rated 5 out of 5 stars

Great products at great prices

Great products at great prices, competitive discounts and new stock frequently coming in. Great Comms and prompt reliable delivery from courier with tracking

March 3, 2023
Rated 1 out of 5 stars

IMPORTANT - DON'T SEND BACK ITEMS

Do not send back items to this company, they will claim they never received it and will do nothing about it. Back and forth via email with no remedy. Lost £120 worth just like that...

February 1, 2023
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