ShopBack Australia Reviews 

23,667
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 4,857 reviews, reviewers had a great experience with this company. Customers frequently mention that they love earning cash back on everyday purchases, noting that the mobile application is simple, smooth, and very easy to navigate. Consumer reviews feature the wide variety of discounts, sales, and special offers available across many different retailers, making it a helpful tool for saving money. However, some reviewers were not happy with delays in receiving payments, mentioning that waiting for withdrawals or cashback can take several months. Some people also felt that certain transactions failed to track properly, while others noted that promotional offers came with vague and complicated conditions.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the application is simple and easy to... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting that it is worth a download to save a... See more

Refund

Users describe ambiguous interactions with refund, showing a wide range of differing experiences. While many... See more

Application

People report positive experiences with the app, highlighting that it is simple, easy to navigate, and... See more

Discount

Customers consistently note positive experiences with discount offers, highlighting how easy it is to save... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love that I get actual cash back from my purchases. The only reason I didn’t give 5 stars is because I do usually have to check that prices through ShopBack are competitive, sometimes they are but som... See more

Rated 4 out of 5 stars

Most of my experiences have been great. There were times when purchases waren't tracked but upon following up all of them were verified and approved. However, a couple of them took quite a long time... See more

Rated 4 out of 5 stars

The bonus from referring friends sounds great but I’m still waiting to receive it a month later.. the cashback from scanning receipts is also good but there is a weekly limit to it, and not all compan... See more

Rated 4 out of 5 stars

Overall good shopback is a great app to use and it's simple too. I have received a lot of cashback's over the years but it's the ones that are rejected ones that I don't fully understand. Quiet often... See more


Company details

  1. Cashback Provider

About ShopBack Australia

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.

About ShopBack

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

24K reviews

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4.2

All reviews

(23,667)

4,773 reviews in the last 12 months

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Rated 2 out of 5 stars

Surveys inaccurate

Survey estemated time to complete are inaccurate. Reward to complete a survey is very low compared to the time taken to complete a survey.

Takes to loong to confirm a cashback from retailers..

August 5, 2026
Rated 3 out of 5 stars

Was pleasantly surprised

Was pleasantly surprised to get an Email from shopback. At first I thought it was spam. My first experience of it. Not sure how it works exactly or how to get the money out or use it for other purchases but will pursue it.

August 4, 2026
Rated 2 out of 5 stars

White screen issue

After I scan my receipt, I just get a blank white screen so I don't even know if it's worked or not. How do we fix the white screen issue?

August 4, 2026
Rated 1 out of 5 stars

I purchased my flight tickets from…

I purchased my flight tickets from booking.com via shop back which would get me cashback of 300 plus dollars. But for some reason it's not traceable by shop back and they don't have to credit me that amount.

January 13, 2026

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