Shoppre.com Reviews 

765
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient online experience and straightforward process, often describing it as seamless and easy. Many appreciate the supportive team and the personal shopper service, which includes careful item inspection and timely updates, ensuring a hassle-free journey. People frequently highlight the clear communication, providing peace of mind throughout the process. Reviewers are very satisfied with the fast and smooth delivery, with many packages arriving earlier than anticipated. Items are noted to be well-packed, arriving safely and in perfect condition, often after thorough examination. This makes international shopping convenient, leading to high recommendations and repeat use.

What people talk about most

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the careful packing... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as efficient,... See more

Order

People report positive experiences with order, praising the straightforward ordering process, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process and online experience was very efficient. Goods purchased are examined before onward delivery. Was kept informed every step of the way. My package arrived in top condition. Will be using t... See more

Company replied

Rated 5 out of 5 stars

Ordered some clothing from NBA store India had it sent to shoppre address who then forwarded it to me. The whole process was quick and easy and I was able to view updates on my personal locker whils... See more

Company replied

Rated 5 out of 5 stars

Had a wonderful experience with shoppre.Process was smooth no hassle at all.Get the locker address and start shopping.Everything that is delivered is checked and packed neatly.Customer service answere... See more

Company replied

Rated 5 out of 5 stars

I already purchased Items from Shoppre before and I was never disappointed. But this time the whole process was so fast and smooth that I actually had to comment. The personal shopper Option is very... See more

Company replied


Company details

  1. Shipping Service
  2. Courier Service
  3. e-Commerce Solution Provider
  4. Shipping Company

Written by the company

Shoppre is a parcel forwarding company which allows your packages to ship from India to worldwide starting at ₹690 only and reaches within 3-6 working days. Shoppre is a sophisticated platform for enthusiastic shoppers from outside of India who loves to shop from INDIAN online stores, and a cost-effective shipping solution for native Indians to send long distance couriers to NRIs. Shoppre provides a local Virtual Shipping Address, a Personal Locker, and a Personal Shopper - all to assist you with efficient shopping and then consolidates your packages into one to ship it off to your doorsteps; saving you up to 80% of shipping costs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

765 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(765)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service 3 day delivery to uk…

Amazing service 3 day delivery to uk super fast

July 16, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much :)
We're thrilled to hear your parcel reached the UK in just 3 days! Fast and reliable service is what we aim for. Looking forward to serving you again soon!

-Team Shoppre

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Rated 5 out of 5 stars

My experience was amazing

My experience was amazing! Very fast delivery and easy-to-use website :)

July 4, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your kind words!
We're thrilled to hear that you had an amazing experience with us.
Looking forward to serving you again soon!

-Team Shoppre

Rated 5 out of 5 stars

It's been a great frist experience…

It's been a great frist experience having my parcels handled by Shoppre. I appreciate that there is great and optimal cummunication at various stages. Also, they let you know if your products are damaged or different from the image when you use a personal shopper which is great. All in all, a good experience.

June 9, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for sharing your experience! We're glad to hear that your first shipment with us went smoothly. Our team always aims to keep customers informed and ensure transparency throughout the process. It’s wonderful to know that you found the personal shopper service helpful too. We look forward to assisting you again soon!

-Team Shoppre

Rated 5 out of 5 stars

Fast Delivery and packing!

Item was consolidated (chose the non-urgent option) that Friday afternoon and arranged for pickup that very day!
Surprised to see the package already at my home country on Monday and delivered the next day!
Definitely recommend if you require fast shipping!

July 8, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your feedback! We're glad to hear that the consolidation and delivery process exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you again soon.

-Team Shoppre

Rated 1 out of 5 stars

I am furious



I am furious. This has been one of the worst online shopping experiences I’ve ever had. My orders were shipped with so-called “restricted items” and then sent back — something that should have been flagged before shipment. Instead, you processed the order anyway, and now I’m the one paying the price. I had to cover the return costs myself, 50 rupees per item, which is a complete scam. I’m paying for your mistake, and that’s absolutely unacceptable.

Then, on top of this, I was charged for a 1.5 kg package when the actual weight of the goods was 800g. That’s fraud. You deliberately inflated the shipping weight just to squeeze more money from me. This is not a mistake — it’s a dishonest tactic to overcharge your customers.

After already paying for this inflated shipment, I was contacted by DHL via WhatsApp asking me to pay again — taxes and additional shipping fees. This is outrageous. I already paid for the shipping, and now you expect me to pay DHL again? What exactly did I pay you for?

July 8, 2025
Unprompted review
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Reply from Shoppre.com

Dear Chitra,

Thank you for reaching out. We sincerely regret the frustration you’ve experienced and appreciate the opportunity to clarify the situation.

1. Restricted Items:
Your shipment contained incense sticks, cones, and gemstone rings. These products are clearly listed under our Restricted Items section, which is publicly available on our website. Our policy states that such items are subject to carrier rejection or return, and we encourage customers to review this list before placing an order. Unfortunately, if restricted items are still ordered, the cost of any returns or penalties incurred must be borne by the customer.

2. Shipping Weight:
As per international shipping norms and our pricing calculator (available on our website), the chargeable weight is determined by either the actual or volumetric weight—whichever is higher. This is not a discretionary practice but a standard logistics procedure across all major carriers. Your shipment was charged based on this calculation.

3. Customs Duties & Charges:
We only collect the shipping charges at the time of dispatch. Any additional customs duties, import taxes, or regulatory fees imposed by the destination country are to be paid directly by the receiver, as clearly stated during the shipping request process and via pop-up notifications. These are outside our control and vary by country and customs authorities.

We understand that international shipping can sometimes be complicated, which is why we strive to make our processes transparent through our website, pop-up warnings, and pre-shipping guidelines. While we value your trust, we also expect customers to review and adhere to these clearly communicated policies to avoid misunderstandings.

We hope this clarifies the matter. If you'd like, we can share policy links for your reference.

Please feel free to reach out if you need further assistance.

-Team Shoppre

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Rated 1 out of 5 stars

Needs improvement in a lot of areas

I have ordered clothes and books from India using their service multiple times within a short period of time. This service is legit. They are prompt to respond and the service is fast. Their subscription and shipping costs are fair. I find their service costs to be reasonable.

Now coming to the bad experience, ordering clothes from Indian sellers is tricky and frustrating. Everyone who shopped in India understands this. The sizes are not standard. For example, a seller can label their kurta/chudidhar as Large for a particular chest size. But another seller might label the same chest size as XL or even Medium. So, as consumers, we must check the dimensions on every clothing piece, try it out in a trial room before buying it.

When buying online, this becomes more trickier since we cannot try them out. I was relying on Shoppre's quality team to check these basic requirements. After specifically asking them to verify the dimensions on the clothes, they blindly shipped clothes that were way too small. When I checked with them later, they kept arguing with me that the Indian labels do not show any thing other than letter sizes( L, XL etc). After I sent the photos of the labels of each and every clothing item, they still argued that they cannot see anything other than a letter size. I had to highlight the chest size and Kurta dimensions on the labels for each and every item. They still tried to blabber their way out of admitting to their mistake. This caused a lot of unnecessary stress. I have been respectful through the entire conversation. After spending thousands of rupees on clothes and shipping costs, all I am left with is clothes that don't fit and a headache. Now, I am not comfortable using their service to order clothes.

The customer service is the key to such businesses to stay relevant. I am not sure what kind of training has been given to their employees on the quality check team. But I could tell that it is not enough. Basic understanding of checking clothes sizes is not too much to ask for. They need to clarify with the customer with any questions.

May 1, 2025
Unprompted review
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Reply from Shoppre.com

Thank you for being a valued customer and for sharing your honest feedback.

We’re glad to hear you’ve had positive experiences with our service in the past. That said, we're truly sorry for the inconvenience caused regarding the sizing issue.

In this particular case, the size you provided was in numbers, and we did check with the seller to confirm the corresponding letter size. The seller informed us it was “L,” and we shared that with you before proceeding. Unfortunately, sizing standards in India can vary significantly across brands and sellers, and the same numeric size can be labeled differently (like L, XL, or 44). We understand how frustrating this can be.

Going forward, we’ll take extra care to ask sellers for detailed measurements or cross-references between numeric and letter sizes when size confirmation is requested. We appreciate your patience and will continue working to improve our processes.

Thank you again for your feedback — it helps us serve you better.

Warm regards,
Team Shoppre

Rated 5 out of 5 stars

The packaging was great

The packaging was great. I liked the supporting team. They are really helpful. Thank you!

July 1, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your kind words! We're glad you had a smooth experience and that our team could assist you well. We truly appreciate your support!

-Team Shoppre

Rated 5 out of 5 stars

Great service!

Great service!
Shoppre provided quick international shipping and excellent customer support. My parcel arrived faster than expected, and their team was helpful throughout the process. Recommended!

June 26, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for the kind words!
We're thrilled to hear that your parcel reached you quickly and that our team could assist you every step of the way. Your recommendation means a lot to us!
Looking forward to shipping with you again soon!

-Team Shoppre

Rated 3 out of 5 stars

Good service but why additional…

Good service but why additional delivery charges taken

June 26, 2025
Unprompted review
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Reply from Shoppre.com

Thank you for your feedback! We're glad to hear you were happy with our service.

Regarding the additional delivery charges, these may apply based on factors like customs duties /taxes or clearance charges . We’d be happy to check the details for you. Please feel free to DM us or reach out at support@shoppre.com with your shipment id.

-Team Shoppre

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Rated 5 out of 5 stars

This is the third time I am using…

This is the third time I am using Shoppre. They are so reliable. Such as shipping. I received my package in three days from Bangalore to UK. Will use again the service.

June 17, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your continued trust in us! We're thrilled to know your package reached the UK so quickly. It's always a pleasure to serve you, and we look forward to helping you with your next shipment!

-Team Shoppre

Rated 5 out of 5 stars

Wonderful service

Wonderful service. First time using them and the service was flawless and easy. Thank you!

June 13, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your kind words! We're thrilled to hear that your first experience with us was smooth and hassle-free. Looking forward to helping you again soon!

-Team Shoppre

Rated 5 out of 5 stars

This is the way to go

The experience ordering from Shoppre from my favorite shops in India was thoroughly great! Guys, shipping from India for apparel and home decor is the way to go and Shoppre is going to make this happen for us NRIs or Indians in US especially, in this inflation times. Including the shipping charges many of my purchases are turning out to be cheaper than buying in US (mostly apparel and limited home decor).

June 10, 2025
Unprompted review
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Reply from Shoppre.com

Thank you for taking the time to share your experience! It’s wonderful to know that our service is helping bridge the gap between you and your favorite stores back home. We’re always striving to make international shopping simple, reliable, and worthwhile. Your support truly encourages us to keep improving!

- Team Shoppre

Rated 5 out of 5 stars

Im happy with my shoppre experience

Im happy with my shoppre experience. the customer service was wonderful for me. I say thanks🙏

June 9, 2025
Unprompted review
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Reply from Shoppre.com

Thank you for your lovely feedback! We’re happy to hear that you had a great experience with our service. Can’t wait to assist you again soon!

-Team Shoppre

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Rated 5 out of 5 stars

I order Phone Cases for my Mi Mix 4…

I order Phone Cases for my Mi Mix 4 that are only Available in Indias Amazon.

They bought them for me No Problem, Answer all my Question in WhatsApp very fast. And the Package from India to Germany arrived in only 2 Days (i mean the props go to DHL but still)

Very Good Experience 👌

June 4, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your kind words!
We're glad we could help you get those phone cases from Amazon India hassle-free. It’s great to hear our team could assist you quickly on WhatsApp and that your package reached Germany in just 2 days. Looking forward to helping you again soon!

-Team Shoppre

Rated 5 out of 5 stars

Good experience

It was my first time using Shoppre and it was as easy as pie! I also liked and appreciated the prompt replies to my queries via WhatsApp. Great experience!

May 29, 2025
Unprompted review
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Reply from Shoppre.com

We’re delighted your first experience with Shoppre was smooth and easy! Prompt communication is important to us, and we’re glad it made a difference for you. Looking forward to helping you again soon!

-Team Shoppre

Rated 5 out of 5 stars

Delivers as promised

I was not so sure about the website and service at first but they did deliver and everything was packed with care! Extremely helpful to order from India living abroad, well executed idea.

June 13, 2024
Unprompted review
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Reply from Shoppre.com

Thank you for giving us a chance, even with initial doubts! We're glad to hear that your experience turned out to be a positive one and that your package arrived safely. It means a lot to know our service is helping people shop from India while living abroad. Looking forward to assisting you again soon!

-Team Shoppre

Rated 5 out of 5 stars

Great service and swift delivery…

It was my first time using Shoppre but the experience was seamless; the entire process was explained well and executed without delay. Most of all I appreciated the customer service via WhatsApp, they were very helpful and always responded on time. Definitely the most efficient way to shop&ship from India.

May 13, 2025
Unprompted review
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Reply from Shoppre.com

Thank you for sharing your experience! We're so pleased to know your first time with Shoppre went smoothly and met your expectations. Our team works hard to ensure clear communication and prompt support, especially over WhatsApp, so it’s great to hear that made a difference. We can’t wait to assist you again with your shopping and shipping from India!

-Team Shoppre

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Rated 5 out of 5 stars

They did a great job

They did a great job
The packing was great and delivered on time.

May 16, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and packaging. Timely delivery and secure packing are always our priorities. Looking forward to serving you again soon!

-Team Shoppre

Rated 5 out of 5 stars

Best service

Best service , I got everything on good shape.

May 13, 2025
Unprompted review
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Reply from Shoppre.com

Thank you so much for your kind words! We're thrilled to hear that everything arrived in great shape. Your satisfaction means the world to us, and we look forward to serving you again soon!

-Team Shoppre

Rated 5 out of 5 stars

Experience was really good

Experience was really good! I live in Portugal and was super happy to receive my shipment super fast and the process was seamless. Highly recommend!

May 13, 2025
Unprompted review
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Reply from Shoppre.com

Thank you for sharing your experience! We’re glad to hear that your shipment to Portugal arrived quickly and that the process was smooth for you. We appreciate the recommendation and look forward to assisting you again soon!

-Team Shoppre

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