Shopscentflow Reviews 10

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete rip-off

Complete rip-off. I ordered a 40 pack of refills, and got sent one. I have reached out multiple times with no response. I have reported them to Scamwatch and raised a case with PayPal, but I suspect nothing will happen.

September 29, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not buy it!!!

If I could leave 0 start I would. I ordered the starter pack for my son and it is the worst product. Total rip off. The bottle leaks, the pod stickers fall off and the scent in almost non existent. When I reached out to support no one responded. Do your self a favour and do not buy this, save your money

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money, scam

Never got my full order, only the bottle, with no scents in my delivery. Contacted them day of arrival, and no response. Sent another form again, still waiting.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Pretty poor items

Pretty poor items, can buy better from Kmart or Big W, also coming from China or where the hell overseas is pretty sad, nobody ever replies to emails and took a very longtime coming, especially when scentflow itself is supposed to be in Australia. Would never ever spend my money on this Crap again

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company

This is a fraudulent company. The products are not as advertised: the pods are generic and arrive loose (not in a sealed bag). This is a copied/fake website. The goods are shipped directly from China using Yunexpress. It takes at least 3 weeks. Half of my order was missing and the quality is poor: potentially can pose health risk as the pods are loose and no ingredients list, the bottle is cheap plastic. This needs to be reported. Don't buy, it's a scam. They do not obey to Australia laws as refund is not possible: non existent customer service. Fake email address when looking at IP registration.

March 6, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Advertised as an Austrlalian company…

Advertised as an Austrlalian company but take weeks to come directly from China. Ridiculously expensive. If you're looking for an Air up alternative, this is not it! Just try Shein or Temu for the same product quality at a fraction of the price. I can't believe I didn't read the reviews before purchasing

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

Rip off and you don’t get what is shown…

Rip off and you don’t get what is shown on there website. It looks like something cheap from Temu
Order came damaged and missing the pods
Customer Service is simply ignoring me to get a replacement or refund.
Don’t by from this scam company

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam company

This company is a scam company. Before considering buying their products I’d suggest you go and look on Ali baba at the suspiciously similar looking bottles available for a couple of dollars, to top it all off the products they send aren’t even remotely similar to what they show on their website. Also they claim to have a 30 day return policy but they will never honour it and will instead just scam you out of your money. Find a more trustful company or just buy off Ali baba, this company will steal your money

November 11, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bought A scentflow drink bottle which…

Bought A scentflow drink bottle which never arrived, the tracking number seemed to be fake & led to no information. I complained, they promised to send another with new tracking number & same thing happened. Just a scam.

April 14, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look