All was going ok with buying & selling on Shpock. Usual annoying time wasters or just not bothering to answer questions! Agree that sold items should have option to be removed. My account wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your sellers are the people that supply the products for your service to have any meaning. Without them, you don't have a business. Imagine thinking charging them a subscription before being able to l... See more
Company replied
AVOID AVOID AVOID!!!! They restrict your account for no reason and then proceed to ignore you when you email their support email. Their website is also very outdated bordering on useless and i... See more
Company replied
Shpock was originally meant for locals to sell unwanted items and find genuine bargains. Now it feels more geared towards resellers. Introducing a monthly fee just to sell a few bits after a clear-out... See more
Company replied
Company details
Information provided by various external sources
Shpock (“SHop in your POCKet”) is the boot sale app for beautiful things in your neighbourhood. Items are sorted by your current location, so you can browse through a vast variety of items, discover second-hand treasures or earn some money by selling your things you no longer use. We are happy to receive your feedback!
Contact info
United States
- shpock.com
1.7
Bad
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
29p to reactivate an item after we…
29p to reactivate an item after we already pay each month
June 5, 2026
Unprompted review
Reply from Shpock
Hi James, thank you for your feedback. As part of our ongoing effort to build a sustainable platform, we have decided to introduce a small fee for the convenience of reactivating your listing and continue selling. You have three flexible options depending on what works best for you:
• Create a new listing for free: You can simply create a brand-new listing for your item manually. This is included for free in your current Standard Membership and costs you nothing but a moment of your time.
• Reactivate for a small fee: If you have only a few listings to manage and want to save time by keeping the original listing intact without re-entering the details, you can pay a small fee per listing to reactivate it immediately. All listings reactivated with a fee will last for 90 days instead of the usual 30.
• Upgrade to Premium: If you have many listings to manage, our Premium Membership might be the best value. It includes unlimited free reactivations and a "Reactivate All" button that lets you bring all your expired listings back with a single tap. Listings reactivated with a Premium Membership will also last for 90 days.
If you have any questions, you can contact us anytime at support@shpock.com
Kind regards, your Shpock Team
Advertisement
No longer for free
No longer for free. I used this app in the past now tried to use again listing few unwanted things but they require now payment. No thank you why should i while so many free choices even ebay has free listings what do you think you are? Shpok is not even so famous at all.
May 27, 2026
Unprompted review
Reply from Shpock
Hi Nado, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
I like shpock a lot
I like shpock a lot , its the best buy and sell site , I tell everyone to use it ..at the moment everyone seems to be finding it very hard to sell anything ..the past 3 years as been difficult to sell ..but thankyou I give 5 stars to shpock all day long ...
May 20, 2026
Unprompted review
Reply from Shpock
Hi Casper, we’re delighted that you are happy with your Shpock experience. Thank you so much for taking the time to share your feedback. Best regards, your Shpock team
Shpock is a very good platform
Shpock is a very good platform. The communication from customer service excellent. A buyer gave me a untrue, false and misleading review, I contacted shpock and they resolved it straightaway..Thank you shpock.
April 9, 2026
Unprompted review
Reply from Shpock
Hi, thank you very much for your lovely review. We really appreciate it! Kind regards, your Shpock Team
Shocking bad now
I used to sell on shpock when it first came out and it worked really well, came back to sell more stuff I no longer wanted and found out it is NO longer free to sell..
Free for buyers but fee for sellers, makes sense however there are other free platforms which I will use..
March 21, 2026
Unprompted review
Reply from Shpock
Hi Isa, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Advertisement
Beware since I started paying for the…
Beware since I started paying for the use of Shpock the amount of things I have sold has fallen by 99% for some reason they are blocking people from seeing your ads I have sold 0 items in 3 weeks with only 1 like for a single item even though I have over 40 items of tools for sale my tools never last longer than a couple of days so I checked the reviews and it seems everyone is having the same issue you are better off sticking with other sites and cancelling your monthly subscription with these yes you do I have had people calling me on the telephone asking why I am not responding to there offers you are scamming people so you can make us spend money for your very bad service it’s not just me there’s loads of people having the same issue you just keep telling people to upgrade that’s a rip off people should stick with other sites yours as had it since I have subscribed to your service I got 1 like usually I sell my items within a couple of days so you tell me what’s going on then my prices are still low my items are still worth the money I am asking people want them but somehow you are blocking the sales just to make people upgrade and pay you more money I just constantly keep getting emails from you telling me to get more views of if I upgrade really you are ripping people off as far has I’m concerned you owe me 99 pence what I’ve wasted with you I wonder just how much money you are actually scamming people out of
March 1, 2026
Unprompted review
Reply from Shpock
Hi Robert, we would like to clarify that we do not block the visibility of your listings. Our platform is designed to give every item a fair chance to be seen by potential buyers.
To help increase your chances of making a sale, we recommend regularly updating your listings (e.g., adjusting the price or refreshing the description), especially if an item has not sold after being listed for a longer period.
Should you have any more questions or require further help, please send an email to our team at support@shpock.com citing the reference number ‘ZXVP3588’.
Kind regards, your Shpock Team
Shpock is a great selling platform
Shpock is a great selling platform, easy to use and secure. Very responsive if you have any issues, which is rare. I use a few selling platforms , some bumping items is more expensive than others on selling sites.
February 23, 2026
Unprompted review
Reply from Shpock
Hi Gary, thank you very much for taking the time to review Shpock. We are happy to hear that you are enjoying our app! Kind regards, your Shpock Team
Shpock Not Free!
Shpock, unfortunately is no longer a 'free' platform to sell unwanted items frome home. Shpock claims it's because they want to cut down on advertising, so have introduced a 99p a month charge & will apparently dispense with the adverts on the app., along with offering other benefits. There is also a 'premium membership' of £4.99 a month. Shpock is no longer for the 'home seller', wanting to be rid of unwanted clutter, it now seems geared towards 'resellers'. The site and sellers have been plagued by scammers, with Shpock doing little to address this issue. There are other alternative sites, that can be used to sell unwanted items without a paid subscription! So with this in mind I will be closing my Shpock account, as it is no longer viable to use their service...
February 19, 2026
Unprompted review
Reply from Shpock
Hi Amanda, thank you very much for your feedback. While we have strict security measures in place to prevent bad actors from contacting other users on our platform, they unfortunately can make it through our tight safety net in some cases. You can report them through the menu at the top right of the chat or directly through their profile. Kind regards, your Shpock Team
How Shpock is set up it allows so many…
How Shpock is set up it allows so many time wasters hardly anything sells.
I was happy to pay £1 per month but then they upped it to £5 virtually straight away.
Its not worth £5 a month its hardly worth £1 per month.
Deleted all adverts cancelled payment and just sticking to Gumtree, Facebook Groups and Facebook Marketplace no problem.
February 7, 2026
Unprompted review
Reply from Shpock
Hi Jamie,
Thank you for reaching out and sharing your feedback with us. We’re truly sorry to hear that your experience hasn't met your expectations and that you’ve found the platform frustrating to use lately.
Regarding the subscription costs you mentioned, we would like to clarify that Shpock offers different tiers to give our sellers more flexibility. Generally, there are two main options:
• Standard membership - £0.99
• Premium membership - £4,99
It is always up to the user to choose which subscription level best fits their needs.
While we’re sad to see you go, we appreciate the time you spent with us. Should you ever decide to give us another try in the future, we’d love to have you back.
Best regards, your Shpock team
Advertisement
Easy to out online and add sold afterwards
Easy to out online and add sold afterwards
February 12, 2026
Unprompted review
Reply from Shpock
Hi Bruce, thank you for your review. If you are happy with Shpock it would be great if you could let us know at support@shpock.com what we can do to earn that fifth star. We would really appreciate it! 🙂 Kind regards, your Shpock-Team
Better selling illegally in streets…
Better selling illegally in streets rather then this useless app
February 11, 2026
Unprompted review
Reply from Shpock
Hi, we are sorry that you don’t enjoy using Shpock. Should you have feedback regarding improvements to our app we would be happy to hear from you. Please contact us directly at support@shpock.com. Kind regards, your Shpock Team
Disappointed with the fee's
Disappointed with the fee to sell and fee to reactivate items!!!
People are uninstalling the app, hence lost sales.
What a shame, it used to be good.
I pay 99p a month and now you want me to pay 29p per item to reactivate an item.
Im a very disappointed Shpocker 😩
February 10, 2026
Unprompted review
Reply from Shpock
Hi Julie, thank you for your feedback. As part of our ongoing effort to build a sustainable platform, we have decided to introduce a small fee for the convenience of reactivating your listing and continue selling. You have three flexible options depending on what works best for you:
• Create a new listing for free: You can simply create a brand new listing for your item manually. This is included for free in your current Standard Membership and costs you nothing but a moment of your time.
• Reactivate for a small fee: If you have only a few listings to manage and want to save time by keeping the original listing intact without re-entering the details, you can pay a small fee per listing to reactivate it immediately. All listings reactivated with a fee will last for 90 days instead of the usual 30.
• Upgrade to Premium: If you have many listings to manage, our Premium Membership might be the best value. It includes unlimited free reactivations and a "Reactivate All" button that lets you bring all your expired listings back with a single tap. Listings reactivated with a Premium Membership will also last for 90 days.
If you have any questions, you can contact us anytime at support@shpock.com
Kind regards, your Shpock Team
Asked me to pay £5 a month
I have listed items since last couple of years and then they charged £1 month for listing I was paying since last year now they demand pay £5 a month for keep hit listing active wow do you think your service is best in the world fool people’s will pay you. That much money
February 9, 2026
Unprompted review
Reply from Shpock
Hi, thank you for your feedback. As part of our ongoing effort to build a sustainable platform, we have decided to introduce a small fee for the convenience of reactivating your listing and continue selling. You have three flexible options depending on what works best for you:
• Create a new listing for free: You can simply create a brand new listing for your item manually. This is included for free in your current Standard Membership and costs you nothing but a moment of your time.
• Reactivate for a small fee: If you have only a few listings to manage and want to save time by keeping the original listing intact without re-entering the details, you can pay a small fee per listing to reactivate it immediately. All listings reactivated with a fee will last for 90 days instead of the usual 30.
• Upgrade to Premium: If you have many listings to manage, our Premium Membership might be the best value. It includes unlimited free reactivations and a "Reactivate All" button that lets you bring all your expired listings back with a single tap. Listings reactivated with a Premium Membership will also last for 90 days.
If you have any questions, you can contact us anytime at support@shpock.com
Kind regards, your Shpock Team
Advertisement
Charging to list when was free I will…
Charging to list when was free I will be deleting Shpock now
February 7, 2026
Unprompted review
Reply from Shpock
Hi Shane, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Self Sabotage Business Model?
Your sellers are the people that supply the products for your service to have any meaning. Without them, you don't have a business. Imagine thinking charging them a subscription before being able to list anything is a good idea 😂 Can't see this app lasting much longer when you can sell for free on Facebook and eBay. Some free advice; let casual sellers sell 5 items a month for free so that they keep the app at least, rather than uninstalling it like I'm about to do.
February 7, 2026
Unprompted review
Reply from Shpock
Hi Christos, we are sorry that you don’t enjoy using Shpock. We have made a note of your feedback and will take it into consideration. Please contact us directly at support@shpock.com if you have any questions. Kind regards, your Shpock team
Shpock are doomed - backward stepping
Shpock are doomed. Since the pay to list nonsense I refuse to use it. I only used it to give items away for free but these lot wanted me to pay them for the privilege. That's never going to happen. Deleted it and will never be back. It never had much local worth buying - even eBay is free now
January 29, 2026
Unprompted review
Reply from Shpock
Hi, Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. Since exceptions for listing free items would enable abuse of the system, we unfortunately cannot offer this option at the moment. Kind regards, your Shpock team
Shpock useful site
Have just resumed my contact with Shpock after some time Looking forward to searching for items st reasonable prices
January 25, 2026
Unprompted review
Reply from Shpock
Hi Margaret, thank you for reviewing Shpock. We appreciate it! Kind Regards, your Shpock Team
Advertisement
Disappointed
I’m disappointed to keep seeing the same generic response about the “good value” of the new subscription model. I understand that Shpock needs to be compensated for the service it provides, but I don’t believe this approach is working.
Previously, I regularly gave away unwanted household items for free and always received prompt responses. I’m simply not willing to pay to give items away. Since the subscription was introduced, I’ve struggled to give anything away at all — even listings that were posted before the cost model came into place.
My partner has paid for the subscription, yet she has hardly sold anything since, which suggests that user activity has significantly declined. This aligns with my own experience and gives the impression that many users have moved on. Vinted, for example, appears to be thriving at the moment, despite its own limitations such as collection-only listings.
From a usability perspective, the app also feels stagnant. It remains clunky and largely unchanged since the subscription model was introduced, which suggests there is little appetite to reinvest in development for what was once a popular and genuinely charitable platform.
A more reasonable approach might be a small fee only when an item is successfully sold (for example £1 per sale), while keeping free giveaways truly free. This would feel fairer, encourage continued use, and better reflect how many people originally used and valued Shpock.
January 3, 2026
Unprompted review
Reply from Shpock
Hi Steven, thank you for your feedback. We have forwarded it to the responsible teams. Should you have any further questions, you can contact us at any time at support@shpock.com. Best regards, your Shpock Team
Shpock has been failing for a long time…
Shpock has been failing for a long time now. Definitely feels like the app is no longer cared for.
The latest models in their drop down is years out of date which really shows their lack of care.
In its prime back in 2016 it was the best selling app on the market, but it's lost the battle.
No longer free to sell.
Used to be a great app.
Marketplace is largely empty now in the UK. App will be deleted. It's pretty useless as it is.
January 3, 2026
Unprompted review
Reply from Shpock
Hi Samie, thank you for your feedback. Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app. Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future.
If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
This is not a good site now
This is not a good site now as it was created to help communities recycle items and save waste! Now it's charging minimum of 99p per month even if you don't sell anything. I won't be paying while this ridiculous system is in place. Many other better places to go 😤😡
November 20, 2025
Unprompted review
Reply from Shpock
Hi Steve, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
No more ads: You won’t see any ads in the app or on the website
Membership badge: Show your support to Shpock with a badge on your profile
More photos: Upload up to 20 photos for each of your listings
Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
Free promotions: Promote 2 listings a month for free and get up to 12x more views
Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.