Shumaila’s London Aesthetic and Laser Clinics Reviews 2,576

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel comfortable and well-informed throughout their treatments. The service is frequently described as excellent, with many people noting significant positive results from various treatments, including hair restoration, laser, and skin care. Reviewers also appreciate the overall user experience, highlighting the efficiency and the positive atmosphere at the clinics. However, some customers also noted issues with specific treatments not yielding the expected results, such as tattoo removal or chemical peels. A few other people also felt that the hygiene standards were not always met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, often highlighting the relaxed atmosphere and friendly staff who... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the friendly,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the results of various... See more

Product

Consumers are highly satisfied with the product, reporting positive outcomes from various treatments. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied

Rated 5 out of 5 stars

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know abo... See more

Company replied


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

I have had a wonderful experience at Shumaila’s in Chigwell. Kim has been an absolute pleasure throughout, and she has gone above and beyond to ensure that we’ve had positive results with my treatments. Very professional and knowledgeable, along with the rest of the team.

October 12, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Saj,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Amazing service!

I’ve been to the Beehive Lane branch for my laser and hydrafacial appointments and I’ve been so happy with the service I have received, especially from Ranvir. She is so attentive and cares for my privacy at all times. It never feels rushed and I always feel like I am put first, which I really appreciate. Will be continuing to get my treatments done with her here. 😊

October 11, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Aneesa,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

My experience was great at Shumailas’s chigwell

My experience was great at Shumailas.Bushra made me feel very comfortable and welcome. I’ve been coming for facials for a year now and she never disappoints. I highly recommend coming for facials and highly recommend bushra at Chigwell Shumailas !!

October 11, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Aesha,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I am satisfied with amber hydrafacial

I am satisfied with amber hydrafacial. She is really good.

October 11, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Khadiza,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Upneet is my go to eyebrow lady!

I have been coming to Shumailas for about 3-4 years now. It’s the only place I trust for my eyebrow threading. Upneet is my go to for eyebrows! Don’t know what I would do without her! Thank you!

October 10, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Charan,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

This is to leave a review for Dr Ishrath

This is to leave a review for Dr Ishrath for providing a very good service. She is very good at this and a great professional. Thank you.

October 11, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Farhana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

It was really good experience

It was really good experience. Ambar was amazing. Thank you 😊

October 11, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Samantha,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I did today my treatments by Esme she…

I did today my treatments by Esme she sone with very care and very nicely be honest I liked they all staff so nice always smiling and welcoming. Esme done great job really I don’t have even words to write for her but Thanknyou Eame and all your colleagues ❤️❤️❤️❤️❤️

October 10, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Afsana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Laser treatment

Upneet is very good at what she does. Always polite, makes you feel at ease and a lovely lady. Same can be said for all staff at the Upminster branch. I highly recommend!

October 10, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I’ve been here for 5 years

I’ve been here for 5 years, and I love the service. Upneet always does my treatments, and she’s so nice and gives an amazing service. Will recommend her.

October 10, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Luxsika,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Staff are kind and friendly

Staff are kind and friendly. Machines are modern and effective

October 9, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sonu,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Amazing team and great services

Amazing team and great services. I’ve had both Upneet and Sonia in my appointments and both are amazing!

October 8, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Gurjit,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Bushra was extremely lovely and…

Bushra was extremely lovely and explained everything clearly during my laser process, definitely recommend!

October 7, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sanjana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Personal and professional attention…

Personal and professional attention always given.

July 29, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Linda,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Upneet

I always book my appointments with Upneet, she is my go to person for threading, tinting and waxing. Always happy after my treatment and would highly recommend.

September 16, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Amanda,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Halima was very thorough and provided a…

Halima was very thorough and provided a very professional service

October 6, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sab,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

A great laser session with Simran on my…

A great laser session with Simran on my face. Pain free and very professional. U results after the first session. High recommend.

October 3, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Karishma,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

My experience at shumalias Woodford…

My experience at shumalias Woodford Green has been absolutely fantastic. Busra has been very helpful and guiding me what products to use and when, all the treatments I’ve been getting has helped me a lot and my skin feels greater than beige.

October 2, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Mohammed,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 4 out of 5 stars

Hyperpigmentation Treatment

I have had about 3 or 4 hyperpigmentation treatments at Shumalia’s in Gants Hill, and I can safely say that I been treated so well on every visit that I have had at the clinic. Mina is very kind and sweet and she always makes sure that i comfortable and ready before administering the treatment on myself. I have also seen major improvements on my skin and I always make sure I follow up with the recommended aftercare. My only wish is that the clinic could open a branch in Woolwich so it would be more easier and quicker for me to commute to, but other than this, the hospitality and service that I have received there has been really great.

September 17, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Gladys,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Laser hair removal

I’ve been coming here for my laser hair removal and honestly, I couldn’t be happier with the results! Sonia is so professional, friendly and makes you feel completely comfortable throughout the whole process. She always explains everything clearly, checks in to make sure I’m okay, and the treatment itself has been really effective. The clinic is clean, welcoming, and you can tell all the staff genuinely cares about their clients. I also highly recommend Sonia if you’re looking for laser treatments – she’s amazing!

September 29, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Janet,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

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