Sicilyluxuryvillas.com Reviews 

282
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

A beautiful villa. We were a family of 6 adults and one toddler. We loved the location away from busy beach area but walkable too. The pool was gorgeous, good size with nice shady areas. The 2 main... See more

Rated 1 out of 5 stars

We rented a villa near Noto for three weeks at c. €20,000 per week. In our second week the property was burgled: roughly €3,000 in cash was taken, along with the travel documents of one of o... See more

Rated 5 out of 5 stars

Kiwi Villa was a wonderful place to spend a quiet week after our son’s wedding in Sicily. The living areas were spacious and well equipped. The swimming pool complex was perfect. In fact, we felt at... See more

Rated 5 out of 5 stars

We spent 3 weeks in august at Villa Le giare. Very convenient location as walking distance to the beach and the local shops and about 15-20 minutes walking from the main piazza in mondello. Beauti... See more

Company details

  1. Vacation Home Rental Agency
  2. Vacation Rental

Written by the company

Sicily Luxury Villas are a team of enthusiastic experts, each with lots of experience in the tourist industry. They have specialized in creating personalized holidays in prestigious villas since 2005. With vast choice of luxury villas scattered throughout Sicily and its enchanting minor islands, their experts are skilled in meeting the needs of individual clients, offering a bespoke service to help you select the the perfect villa and necessary amenities to craft your dream holiday in Sicily


Contact info

4.2

Great

TrustScore 4 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(282)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Villa Marina is just wonderful

Villa Marina is just wonderful. Absolutely beautiful house with the best location right on the sea. We had a wonderful time despite being in Sicily when a cyclone hit, so the holiday was slightly different than expected. But at least we got to enjoy the beautiful house more and all the amenities like gym etc. Ottavia was our host and she was so helpful and always on hand. She tried her utmost to ensure we have a brilliant holiday, with early check in, booking massages at the house and trips to vineyards etc . I would definitely use them again in the future. Finally, the booking was moved 3 times due to Covid, and each time they were so accommodating despite the difficult situation.

November 6, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Eva,
thank you very much for these kind words !! Unfortunately that week was crazy and I'm sorry I couldn't get you to do more ... unfortunately the cyclone did a lot of damage :(
But I'm glad you liked the villa very much and now you know we have villas in other countries too so it will be a pleasure for me to be your broker.
I really wish you the best!!

Kind regards,

Ottavia

Advertisement
Rated 1 out of 5 stars

Arcadia, no refund, new prices

We booked Arcadia Village for vacations in July 2020. Because of Covid we could not travel from South America. Italy was closed fir us. And this year, we are not accepted in Italy. We have not vaccine Euro passport. We are asking for a refund, and nobody answers. And if we want to travel on 2023 we need to pay more than the original price. An extra, it is not fair. We understand that it is not their fault, but neither is ours. We need a solution. Nobody answers.

October 31, 2021
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

dear Silvia
I'm really surprised for your comment.
I tried during these 2 years to mediate with you and the owner and I was able to convince him to reschedule your trip, first from 2020 to 2021, after each year until 2024 even if it's unusual.
When you reserved villa arcadia in 2020 there was a promotional offer, but of course it was permitted just for a limited time.

As Milagros wrote in the email dated 07/17/2021 " Well, we are willing to change our reservation and voucher for July 2022. What would be the next steps?
We also want to ask if we can change our reservation for a larger villa or a villa in another place, for example in Mecinas or Brucoli.
Thanks very much.
Milagros"

However when I wrote that it was impossible to extend the promotional price you changed your mind about the roll over.
The owner has been really willing to allow a roll over for 4 years and therefore he doesn’t intend to proceed with any refunds. On the other hand, I think that your real problem is the price difference, which is clearly due and equates to an additional cost of € 142 per person.
In any case, just to meet you, our agency can only reimburse you the own commission margin equal to 10% of the total amount, therefore € 1453, and to cancel the reservation.
Best
Fabrizio

p.s : for any further contact, please send me an email

Rated 5 out of 5 stars

A wonderful week at Accabanna Villa

The villa is a temple of relaxation and the view is stunning, overlooking the whole coast and the Donnafugata Castle.
It is beautiful both on sunny and rainy days.

The house is very well equipped, clean, furnished in a stylish way and the kitchen has everything you need.

The villa owner is extremely welcoming and professional.
He made us feel at ease throughout the whole stay and made us try some local sweets, which we loved.

We had an amazing time and I would warmly recommend it to anyone.

Big thumbs up also for the luxuryvilla staff, who was extremely helpful and transparent.

October 21, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Martina
I'm really happy you enjoyed your time at Accabbanna
For us would be a pleasure having your back next year!
We wish you the best and thanks again for your kind words, we are very proud for it

Best
Roberta

Rated 5 out of 5 stars

Wonderful Villa Liola….

We are a Family of 5 and spent our autumn vacation (12Days) in Villa Liola. When we arrived,Everything was organised so well. The villa is such a wonderful place, a huge property with an unique view over the sea. Enough room in and Outdoor for everyone to relax. The Kitchen is well equiped and i love the inferiore Design 😉🙂
Our private concierge Ottavia was great - she always answered immediately whenever we had a question, she helped us with reservations and tips for sightseeing and she organized everything so well - Grazie mille!
Should we Rent a Villa again, i would call Ottavia for Sure!

October 10, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Hi Caroline, thank you so much for everything!!! I'm really happy you enjoyed your time in Sicily and at Villa Liolà! Has been a real pleasure being your personal concierge!!! Now you know we have villas in other countries so I can be your personal broker when you want!! I hope to see you soon!! I wish you the best!! Ottavia

Rated 5 out of 5 stars

Very attentive service from Sicily…

Very attentive service from Sicily Luxury Villas. They specialise in quality villas and the one we rented, Iris, was superb. Beautiful villa with pool, very well designed and missed nothing. Would certainly recommend it and Sicily Luxury Villas.

October 5, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Phillip,
Thank you for your review! I am very happy that you enjoyed your stay at Villa Iris so much! For me and the company it was a pleasure to have helped you organize your stay in Sicily and we hope you can come back to stay again next year at another of our beloved Sicilian villas!

I wish you all the best
Costanza

Advertisement
Rated 5 out of 5 stars

Villa Idda was amazing!!

Villa Idda was amazing! Fantastic location with views of the sea and Mount Etna. The swimming pool was a great addition for an afternoon plunge. The kitchen was spacious and had all the dishes, etc available for our use along with spices, olive oil and vinegars. Our Concierge Ottavia was terrific! She was very responsive to our questions and provided great suggestions on restaurants and sightseeing. We couldn’t have asked for better service and attention.

October 2, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Pamela,
really thank you so much for your kind words!!! Has been a real pleasure being your personal concierge at Villa Idda and I am super happy you enjoyed your time with your lovely group. I hope to see you soon!!
I wish you the best and thank you again!!
Ottavia

Rated 5 out of 5 stars

Beautiful Villa was perfect for our…

Beautiful Villa was perfect for our large group! Pool and grounds were exceptional and the view is absolutely astounding! The staff was beyond helpful and the concierge made our vacation truly enjoyable!

August 23, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Adrienne, thank you very much for these beautiful words. They make us full of pride and satisfaction. I am really happy that you liked Villa Cariddi so much and that you loved our beautiful Sicily! Looking forward to hear from you soon. With regard,
Ottavia

Rated 5 out of 5 stars

We have loved staying at Villa Senia

We have loved staying at Villa Senia. Pictures do not give justice. The reality is much better. The house is new and equipped with anything you need or desire. The swimming pool is amazing. We enjoyed our stay there and we didn’t feel the need to go anywhere. The villa belongs to a lovely couple who are very much available to help and support. The agency and the concierge were always available to help too. We loved it!

August 2, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Monica
thanks for your kind words
we are really happy you enjoyed your time at villa Senia
Has been a real pleasure being your personal concierge
I really hope to hear you back soon
Best
Roberta

Rated 4 out of 5 stars

Great Location

Villa Arcadia (Cecilia) is located in a perfect spot for sightseeing in the surrounding area. Easily accessible to Palermo, Monreale and Cefalu. The villa itself has a lovely pool with it's own kitchen/bar area with outdoor shower and bathroom. The main house has a well equipped kitchen with beautifully furnished living/dining room areas although we never really used that space. Most of our time was spent in the outside seating areas. The staff kept the villa very clean but we did have a hard time communicating with them since they spoke no English at all. Some rooms only had small hand towels and large bath towels were hard to come by. Our check-in process was difficult due to an issue with keys for the entry gates and keys for the house and guest cottages as well. The person who met us at the villa spoke limited English and therefore there were questions we had about the villa that we had to figure out the best we could ourselves. Overall, we enjoyed our time at Villa Arcadia.

July 25, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Evelyn,
Thank you so much for the review on your stay at Villa Arcadia!
Thank you for having highlighted the problems that we will undertake to correct and resolve as soon as possible together with the property.
However, we are glad that you had a good stay!
We wish you all the best.
Best wishes
Costanza and all the staff of Sicilyluxuryvillas

Advertisement
Rated 5 out of 5 stars

Beautiful experience renting a house near Noto,Sicily.

Beautiful experience renting a house in Noto through Sicily Luxury Villas.
The service done by the agency was outstanding. A daily contact through WhatsApp with a charming lady named Ottavia. She took Care of everything. Restaurants, food, house staff, even the Vet for our Dog!
Thank you Ottavia and all our compliments
To Sicily Luxury Villas.
Giovanni and Tara Incisa della Rocchetta

July 13, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Giovanni,
thank you very much for your nice words !!! I am really happy you enjoyed your time at villa I Picciotti enough to extend your holiday while you were here. I really hope to hear from you soon! I wish you the best!!
Thanks again

Ottavia

Rated 5 out of 5 stars

We spent 10 days in Villa Iris

We spent 10 days in Villa Iris, a wonderful and super comfortable Villa with easy and quick access to the beach. Whatever we might have needed, it was there… like being at our own house. Beautiful, cozy and top comfortable.
It was an awesome combination of superb hospitality, beautiful venue unbelievable quality of food and wine, and terrific assistance both from Ottavia and Marilena.
Very discretely both Ottavia and Marilena supported us during our stay in Villa Iris, providing whatever we might have needed with top professionalism and quick response.
The surrounding is also marvellous and close to little towns like Scicli, Ragusa Ibla and Modica. All places worth a visit.
It was an unforgettable vacation and we are grateful both to Ottavia and Marilena to make it happen.

July 6, 2021
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Giovanni,
really thank you so much for your kind words!! Has been a real pleasure being your personal concierge at villa Iris.
I really hope to hear you back soon :)

I wish you the best and thanks again!

Ottavia

Rated 5 out of 5 stars

Supremely efficient

Supremely efficient. First company that I've dealt with post Covid and some pre as well that was a pleasure to deal with. Their response was immediate to any queries and was assured that if we didn't make it to Sicily due to Covid, they will refund the sums. The staffs were all friendly and very helpful. Our stay was comfortable and the villa was super clean and chic with amazing views. The owner was not intrusive but friendly and helpful. We really enjoyed our sojourn in Sicily. Will definitely be returning.

October 7, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Hi Sal,
thank you so much! This is probably one of the best reviews we got in this period! We are always doing our best and we are happy if we make you happy :) I'm really glad you liked villa Dabbanna and the behavior of the owner!! About the Covid, we think it is the unique way to respect all our clients.
Has been a really pleasure being your personal concierge and I hope to have you again on our island!!
I wish you the best and thanks again for your kind words!
Ottavia

Rated 5 out of 5 stars

We stayed at Villa Accabana in…

We stayed at Villa Accabana in Donnafugata last week and it was a great experience. The villa is located on the top of a hill with a breathtaking view of the surrounding countryside, the sea and the Donnafugata castle, that can be fully enjoyed from three sides of the fully glazed living room. The two swimming pools are beautiful. The villa is tastefully furnished and with a lot of attention to detail to revive the Sicilian spirit. We really appreciated the kitchen equipment, everything well organized and close at hand to make the stay even more comfortable and pleasant. Finally, a special thanks to the owner who pampered us up until our departure. Really recommended.

Abbiamo soggiornato la scorsa settimana nella Villa Accabana a Donnafugata ed è stata una bellissima esperienza. La villa è situata sulla collina con una vista mozza fiato sulla campagna circostante, sul mare e sul castello di Donnafugata che si può godere appieno dai tre lati del soggiorno tutto vetrato. Belle le due piscine. La villa è arredata con gusto e con molta attenzione ai dettagli per far rivivere lo spirito siciliano. Abbiamo apprezzato molto la dotazione della cucina, tutto ben organizzato e a portata di mano per rendere il soggiorno ancora più comodo e piacevole. Infine un grazie particolare al proprietario che ci ha coccolati fino alla nostra partenza. Veramente da consigliare.

October 5, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Buonasera Cara Marta,
la ringrazio davvero moltissimo per le bellissime parole!! Siamo davvero contenti le sia piaciuta villa Accabbanna e i dintorni cittadini tipici che circondano la struttura.
Le auguro davvero il meglio e speriamo di risentirla presto!
Cordialmente e ancora grazie,
Ottavia

Advertisement
Rated 5 out of 5 stars

A beautiful villa

A beautiful villa and excellent unobtrusive but attentive service from Costanza and Massimo. We enjoyed a fantastically relaxing 2 weeks reconnecting with family and pretending that the world was still 'normal'. Take strong insect repellent, lots of books and stock up on food and wine because you may well find you don't want to leave once you're there. Oh - and we wish the kittens long and happy lives!

September 30, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Annie,
I am very happy that you and your family had such a good time and relaxed so much at Villa Torre Del Falco!!
I hope you can come back again next year.
I wish you all the best!
Costanza
P.s.: The kittens are fine!!

Rated 5 out of 5 stars

Villa Idda; Magical Getaway

Our two week experience at Idda was pure delight; the villa felt like an exotic retreat with many beautiful artisanal features. With the view of the sea on one side, Mt. Etna from the other, we were swept away by its charm.
The location allowed us to explore towns like Taormina, Ortigia, hike on Mt. Etna, and to see the Villa Romana del Casale in Piazza Armenian. The very gracious owner of the villa provided wonderful suggestions about where to eat, beach, and gave us the name of a wonderful guide with whom we toured.
We were delighted with our villa choice and would recommend it highly.

September 29, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Carole,
really thank you so much for real!! I'm happy you enjoyed your stay in Sicily and at villa Idda!!
We hope to see you soon!! Has been a pleasure being at your disposal during your vacation!!! I wish you the best! Thanks again. Ottavia

Rated 5 out of 5 stars

Family holiday in August

We had a 3 weeks holiday at villa le giare, it was absolutely amazing. The villa is just beautiful, with great spaces outdoor and 4 spacious rooms indoor, perfect for a family with children or two families sharing.
The indoor decor is so nice with an amazing book collection and a comfy living room and study. The outdoor is the best part, we spent so much time by the pool or running around the garden with the children. We also enjoyed using the outdoor barbecue on the kitchen side.
The landlady Erminia is delightful, she made us feel at home from the start and was always there for any questions, unobtrusively monitoring that everything was top notch. The house is regularly cleaned and the pool and gardens frequently maintained.
The location is also excellent, 10 minutes walk to the mondello beach and surrounded by lovely restaurant, food shops and a marina where people can request boat tours at reasonable prices. Summer months in Sicily enjoy an amazing weather.
To us it was a perfect holiday and we would love to go back another year!

September 12, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Germana
Fabrizio writing
I'm really happy to know you and your family enjoied your stay at villa Le Giare
the satisfaction of our guests is a source of satisfaction also to us
I will forward your review to Ermina who will be happy to know your positive comments and of course, Ermina and I hope to have you again our guests
best
Fabrizio

Rated 5 out of 5 stars

Sicilyluxuryvillas.com saved our summer

We'd already arranged our stay on Pantelleria this summer when our plans suddenly changed and we had the opportunity of extending. The team at Sicilyluxuryvillas.com were immediately on the case, and our preferred Dammuso readied for our arrival. And how. No detail in the pre-planning had been missed and the welcome we received both at the airport and at our superbly equipped Dammuso was incredible. We particularly appreciated the owner's time and insights concerning the island's culture, history and amenities, and we were blown away by the lengths our island hosts went to ensure an unforgettable stay. Throughout our journey, Sicilyluxuryvillas.com was by our side, checking in regularly (but not incessantly) to ensure our trip was everything we'd hoped for. There is an element of 'buyer beware' when embarking on your first villa stay on a new island with an untested company, but in this instance we can assure that no wariness is necessary. We therefore unhesitatingly recommend booking with them if your travels take you to Sicily or its neighbouring islands.

September 4, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Lara,
thank you for this wonderful review about your stay at Dammuso Turchese!
Me and all the Staff of Sicilyluxuryvillas.com are very happy that you enjoyed your stay in Pantelleria even the owner who will be delighted with your great review.
We sincerely hope that you can come back next year.
All the best
Costanza

Advertisement
Rated 5 out of 5 stars

Villa Valguarnera

SLV is an outstanding service, Vania and Ottavia have assisted us with a comprehensive solution for location, transfer, chef. Villa Valguarnera is a cultural experience a unique villa for tourists loving history and beauty.

August 25, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Luca,
really thank you so much for the review about villa Valguarnera!!! I really appreciate your comment which is really really kind. I hope to see you soon !!!
I wish you the best.
Ottavia

Rated 5 out of 5 stars

I cannot recommend this company enough

I cannot recommend this company enough. Fabrizio and his team enabled us to get to sicily safely during August this year. The villa was stunning...amazing views, pool and bedrooms. Only negative was the kitchen which was a professional one tucked away at the back...it was a long way from the pool and living area. We had to move all the glasses, cutlery and plates down to it to make it usable. Also very complicated lighting!

August 23, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Tracey,
really thank you so much for the review about villa Cariddi!!! I really appreciate your comment which is really kind and honest. I hope to see you soon !!!
I wish you the best.
Ottavia

Rated 5 out of 5 stars

The Villa we rent was simply perfect.

The Villa we rent was simply perfect.
Agency fully delivered an optimal service
Owner was incredibly kind and professional.
I would suggest our experience to anybody

August 17, 2020
Unprompted review
Sicilyluxuryvillas.com logo

Reply from Sicilyluxuryvillas.com

Dear Roberta,
thank you very much for your kind words about Villa Accabbanna and our staff. It was a real pleasure having you as a customer !!
I wish you the best.
Ottavia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look