Extremely customizable. Lot of custom studies/applications that can be made with it. Love that the software is written in C++. It's without a doubt in the elite tier of trading software.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a direct quote from their website: "Sierra Chart is traditional quality software. We do everything from scratch. We are not woke or insane. In a world of complete insanity, and where softwa... See more
I trade futures from about 20 years! I tried practically all the most famous futures platforms. SC is one year light speed over all competitors,especially for scalpers... Like me! You need only cou... See more
I suspect the majority of people writing reviews on TP aren't traders. A quick scan elsewhere will show - along with my own experience, that Sierra has been around for a long time and is head and shou... See more
Company details
Contact info
3.7
Average
25 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst Customer Service
Sierra Chart is arguably the best retail trading platform currently available for technical traders. Sadly, their customer service is the worst I have experienced. They randomly drop support for data feeds and brokers without notice (unless you are scouring the entire forum each and every day I suppose). And they refuse to add newly introduced instruments to the platform for specific brokers - even when you are using THEIR OWN Denali datafeed. I was told to request a refund if I was unsatisfied. And upon doing this, they credited only 15% of the balance due - with no explantion.
if you are a serious trader, I would stay away from Sierra Chart and look elsewhere for a platform that will both meet your needs and offer you the level of service required to trade professionally.
October 26, 2021
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.