Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!
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See what reviewers are saying
My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and... See more
I love Signix! With so many ROM platforms on the market, Signix made my decision to go with them easy by listing all the benefits and options available. Their support network is absolutely amazing.... See more
Company replied
How to determine font size when tagging is very difficult to find. Also, with customer service closing at 5:00 ET, makes it difficult when we are in a later time zone and have questions. When we’re in... See more
Company details
Written by the company
SIGNiX provides seamlessly integrated digital signature and online notarization software to partners in highly regulated industries like real estate, wealth management, and healthcare. The patented SIGNiX FLEX API allows partners to offer the military-grade cryptography, enhanced data privacy, and permanent legal evidence of a true digital signature without the costs, delays, or risks that attend paper-based workflows.
Contact info
1110 Market St Ste 402, 37402, Chattanooga, United States
- (877) 890-5350
- customersupport@signix.com
- www.signix.com
4.1
Great
155 reviews
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Reply from SIGNiX
Thank you very much, we will make sure to tell Sam
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Stephanie and Gina provided amazing…
Stephanie and Gina provided amazing customer service in helping me get my first transaction completed. I had to expedite everything because my previous providers system was broken and I had a short deadline to get a document notarized. They were very resort and extremely helpful!
May 30, 2022
Reply from SIGNiX
Thanks glad you had a great experience.
I BOUGHT THIS PRODUCT AND NEVER USED…
I BOUGHT THIS PRODUCT AND NEVER USED IT. IT WAS LESS THAN DAYS AND WHEN I CALLED TO GET A REFUND BECAUSE I DIDN'T NEED THIS PRODUCT I WAS TOLD I COULD NOT. 300.00 IS A LOT OF MONEY TO THROW AWAY TO A COMPANY THAT DID NOT PROVIDE A USABLE SERVICE. I WILL NOT BE PROMOTING THIS PRODUCT AND IF ASKED I WILL TELL THEM THEY WOULD BE BETTER OFF FLUSHING THEIR MONEY DOWN THE TOILET. SAME RESULT.
May 26, 2022
Reply from SIGNiX
Sorry you had a bad experience. This is not a typical response or experience that most of our customers have.
Thanks for having all the resources.
May 26, 2022
Reply from SIGNiX
Hi there, thank you for your review! We're so happy to hear about your positive experience with SIGNiX. Thank you for being a customer!
This software is a pain to my brain
This software is a pain to my brain. Software definitely needs improvement. Whoever designed this needs to use it. Drawing all these boxes is stupid and time consuming. Why can't the form pop up with fill in fields? Nope, that's too easy. Ridiculous software. Going to decommission my notary.
May 24, 2022
Reply from SIGNiX
We are sorry to hear that you had a bad experience. We are working on a new design. Thanks for the advice. We are here if we can help.
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GREAT SERVICE
GREAT SERVICE - ASSISTANCE & FOLLOW UP FROM CUSTOMER SERVICE / TRAINING ETC
May 14, 2022
Reply from SIGNiX
Thanks for the positive feedback.
The site appears overwhelming, however really is not so!
While the site appears confusing and overwhelming, the training makes it understandable and flow well. Thank you to a great SignIx team for your honest efforts, understanding and patience with our many questions.
May 13, 2022
Reply from SIGNiX
thanks for your honest feedback. We are working on the website and messaging and will strive to be better.
SignX is very easy to use with only…
SignX is very easy to use with only minor tech issues.
May 6, 2022
Reply from SIGNiX
Thanks for the feedback.
Exceptional service Great and easy to…
Exceptional service Great and easy to understand training. It's perfect for myself as a new notary. I feel confident that I have the knowledge to be a successful RON.
May 5, 2022
Reply from SIGNiX
So great to hear thanks for the review!
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Using your software to do a remote…
Using your software to do a remote notarization is very problematic for me. I have been trying over and over again and have not been able to do a successful notarization.
May 5, 2022
Reply from SIGNiX
Sorry about your experience. Have you contacted us or had training? Please contact us and we can help you. https://www.signix.com/contact-customer-support
Reply from SIGNiX
Thanks for your feedback. We are here if you need any help.
Clunky system
Clunky system. Had users that couldn’t verify ID. Some were title companies getting ready to do a lot of remote closings and decided not to use this platform because of it.
May 5, 2022
Reply from SIGNiX
We are so sorry you had a bad experience. We just launched a new system for verification. The state laws require 3rd party authentication and some of this is out of our hands. We are always trying to improve. Please reach back out to us if you want to give it another shot.
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Signix has been a game changer for us!
I deal with eSignatures a lot in my current role and I will say that Signix customer support (especially Connor) have been super helpful to me. They are always very quick to respond and are extremely friendly and knowledgeable.
April 21, 2022
Unprompted review
Reply from SIGNiX
We are so glad you are happy. Thanks for the review.
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