I have been ordering from SilqMist for the longest time now, including wigs and bundles and I have never been disappointed. To start with their customer service is top tier, and they are always respo... See more
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See what reviewers are saying
Dissapointed I tried to support a black owned business but I am very dissapointed. I ordered my hair thinking I will receive it within 3 to 5 days standard delivery. I ordered a closure from Ali... See more
I am loyal to Silqmist as their hair & customer service have never disappointed. One thing Silqmist could consider is loyalty cards lol but you do gain ‘Mist points’ each time you purchase from them.... See more
Company replied
Everyone needs to report this company to companies house and trading standards. They scam you by making you pay for express shipping, only to ship your order out 5 weeks after the order date. They won... See more
Company details
Written by the company
We are a vertically integrated retailer of Luxurious Human Hair Wigs. Operating from our Salon in Dartford, UK.
Contact info
20 High Street, DA1 1BY, Dartford, United Kingdom
- 01322 277655
- contact@silqmist.com
- www.silqmist.com
Hasn’t replied to negative reviews
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Good quality
Recently brought a wig. I am impressed really good quality.
Salon experience was lovely
Salon experience was lovely. Tolu was a great hairdresser
The experience I’ve had with Silqmist has been amazing…
The experience I’ve had with Silqmist has been amazing ! It been 3 years of me purchasing my frontals from them and they never disappoint! I would definitely recommend because the HD laces are the one !
Great service as usual!
Great service as usual! Tholu always lays my wig beautifully. Thank you again!
Brilliant super helpful company
Brilliant super helpful company. I'm not ordering from China or India again!
Beautiful hair!!
I’ve been shopping here for 3+ years. So far my bundles have all been great quality & I can still use them. You can’t go wrong for quality hair
1 year+ experience
I have been with silqmist for over 1 year now, I only buy my wigs from them. The communication via Instagram is impeccable, the service is so personable - you are treated with respect at all times, and I’ve grown to build a lovely relationship with all that work there as I’ve been going consistently.
My hair is always done to perfection & they allow you to ask for the hair done a certain way and I feel comfortable saying what I do and don’t like.
10/10
My IG is @anishadior if anyone needs an honest review
I have only ordered online but the…
I have only ordered online but the quality great value for money and the customer service is super helpful.
A1 service
A1 service. My hair stylist was excellent and attentive. My colour was divine.
Avoid this company at all cost
Avoid this company at all cost! They are scammers!
Order takes 2-3 weeks to arrive
Order takes 2-3 weeks to arrive. I think that is way too long. You should have a better delivery process. Thank you
Great quality
Great quality. Colours well. Still in great condition, on my third wear with minimal shed despite bleaching. Would 100% recommend!
I was happy with the closure wig I…
I was happy with the closure wig I brought. Very good quality hair and it lasted me a very long time. I got lots of compliments and many people asked where I purchased wig. I also paid a good price much cheaper then other places and for the price the quality was amazing
Bundles shed BADLY…
The quality of the bundles are very poor. I bought body wave bundles in October made a wig. I’ve worn it a total of three times the shedding of the bundles OMG TERRIBLE my bathroom floor will be covered in hair it is so bad. The bundles knot up when running my fingers through the hair. Better off going Ali grace my bundles are still going strong nearly 4 years on. Another thing at the time of my order I paid for Express then I was told my order would be delayed then I said could I get my express fee refunded they said no we sent back and fourth and then I just left it couldn’t be bothered. Then they sent me an email to say they are going to refund me the delivery cost. It’s like a supervisor saw the email chain and realised that was wrong. But anyways just avoid buying from this company I have not cut my bundles either the shedding is insane.
Terrible hair quality
Terrible hair quality. Took ages to arrive and the customer service post complaint was handled awfully. Absolute waste of money.

Reply from SILQMIST
I had a great experience
I had a great experience. I needed hair urgently with fast shipping. Silqmist responded to my queries quickly and the hair was received the next day. The bundles are gorgeous and the quality of the transparent lace is amazing. I’ll be ordering again.
Thank you Silqmist!
the hair is amazing and the customer…
the hair is amazing and the customer service was fast and efficient . i needed the hair urgently and she delivered.
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