Simon Miller & Company Reviews 

413
•
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Got the house, but last minute pressure tactics over the phone weren't welcome. Red flags in how they sell properties, trying to pry at budget information, etc. A higher sale price means better co... See more

Rated 5 out of 5 stars

I recently purchased a house in July 26; Simon Miller were the seller’s chosen estate agents. As a first-time buyer, I don’t have previous experiences to compare against, however Simon Miller were alw... See more

Rated 5 out of 5 stars

I have dealt with many estate agents over the years and none have measured up to Simon & Miller. Without a doubt the most considerate and supportive agency there is. Particularly the Maidstone branch... See more

Rated 4 out of 5 stars

From first contact with Gemma, Simon's visit, viewings and negotiations through to sales progression with Richard, the team kept us informed all the way. Inevitable frustrations with selling a house... See more

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Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Consultant

Written by the company

Helping people to find their dream homes in Maidstone, Malling & The Weald


Contact info

4.1

Great

TrustScore 4 out of 5

413 reviews

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4.1

All reviews

(413)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently purchased a property via…

We recently purchased a property via the Headcorn branch of Simon Miller. Jeremy kept us informed throughout the process and ensured that all parties in the chain were pushing forward in the right direction throughout the duration of our purchase.

March 15, 2021
Unprompted review
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Rated 5 out of 5 stars

We invited Wasim Branch Manager from…

We invited Wasim Branch Manager from Simon Miller Maidstone Branch to help us sell our Parents home. (Sadly they had passed). Wasim and his Team handled the viewings and showed compassion throughout. Once under offer, the Team kept us fully informed and dealt with any 'bumps' in the road. Subsequently the property completed and from start to finish we were very happy with the service provided by Wasim and his Team, thank you.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Firstly would like to thank Simon…

Firstly would like to thank Simon Miller for selling us our first home!

But this review has to go to Richard Long who guided us from day one.

Richard was the most welcoming, professional estate agent I have ever spoken to!
From the day we had contact with Simon Miller to the final day of completion Richard was fantastic dealing with the hand over of our property we couldn’t be happier.

Throughout the long process of the purchase I had daily updates from Richard on how we was getting on and what the next steps were. This professionalism goes along way and I can honestly say we created a hilarious bond over the few months.

A personal thank you to Richard long and the team for guiding us through the purchase of our property.

Hopefully see you down the spitfire soon, all the best.

Liam and chloe 111c

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
We were purchasing a property through Simon Miller, Maidstone. Throughout the process we experienced a prompt and thoughtful service, which exceeded our expectations. Jeremy and Richard were always on hand and requests were always met with a can do approach. Jeremy checked in on us regularly and Richard often had to go over and above to get all parties in the chain communicating. Although we were not selling our property through Simon Miller, if we chose to move again, it is very likely we would.

Anthea and Michael Hague

March 8, 2021
Unprompted review
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Reply from Simon Miller & Company

We do our best to manage clients expectations, especially at a time when Solicitors are stretched to capacity. I'm delighted you were happy with the service provided by the Maidstone team. We hope you will use our company at some stage in the future. Kind regards

Rated 5 out of 5 stars

Totally professional company …

I am so impressed with this professional Company! From the minute you meet the team Wisam page and Jeremy you feel confident that they will sell your property!
They keep you updated to everything that is going on! I would certainly recommend Simon Miller to anyone!

March 1, 2021
Unprompted review
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Reply from Simon Miller & Company

I'm fortunate to have such committed and dedicated individuals working hard for our customers. Thank you for leaving such a positive review.

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Rated 4 out of 5 stars

Great from start to finish

From first contact with Gemma, Simon's visit, viewings and negotiations through to sales progression with Richard, the team kept us informed all the way. Inevitable frustrations with selling a house were quickly resolved. The sales progression was great. Richard worked so hard to push through our sale and was always reassuring and friendly. No hesitation in recommending the whole team!

February 24, 2021
Unprompted review
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Reply from Simon Miller & Company

Recommending our services to others is a huge endorsement of our company. I'm pleased you were kept well informed what can be a stressful process. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Finally... an Estate Agent that is professional and straight talking

We switched agents to Simon Miller after endless frustrations with our previous agent and our only regret is that we didn’t do it sooner! Kelly Smith, Sales Manager was professional and straight talking - exactly what we wanted and so unlike all the other agents that visited us. We were pleased to have other members of the team come and visit too and get to know us and the property and felt confident that they could provide perspective buyers with the right information. Kelly was realistic about pricing and strategy and communicated with us in a way that was refreshingly honest. Selling a house through Brexit and a pandemic was challenging but we always felt that we were kept in mind and that the team genuinely were on our side throughout the process. Even with a few bumps in the road we always felt confident that a solution would be found and reassured that there was a plan in place! We can’t thank them enough for their professionalism and service and recommend them without hesitation.

February 22, 2021
Unprompted review
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Reply from Simon Miller & Company

What a fantastic 5 star review. Kelly will be delighted that you took the time to mention her by name. I'm pleased to hear that despite a few bumps in the road, you remained confident that any issues would be resolved. Kelly is always honest and works hard for her customers which is why she is such a valued member of the Malling team! Thank you

Rated 5 out of 5 stars

Great service from Wasim at Simon Miller

Wasim was my first contact with Simon Miller. Immediately thought what a well presented, personable and professional guy he was on meeting him in my mums property which was entering probate at the time. In the first meeting he demonstrated his experience and knowledge being very helpful with information about the probate process obviously linked to the sale which I found really helpful as doing myself. During the process there was a moment where I felt a little pushed but with Wasim acting for us realised this was all in our favour. He then found a buyer in 2 or 3 days at asking price even before photos for my mum’s house and in about 4 weeks above asking price for my own house. (They had been valued the same by another estate agent).
Knowing him better now he is a nice chap too, has dogs like us and knowing his knowledge and experience with all matters connected with house sales and his motivation to get the job done, I would not hesitate to contact him first if selling in the future.
Thanks and great service.
Nick & Kim

February 19, 2021
Unprompted review
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Reply from Simon Miller & Company

Wasim always goes above and beyond for his customers. He is excellent at managing peoples expectations and his communication is exceptional. He will be pleased that you took the time to leave him such a positive review. We hope you will recommend our company to friends and family.

Rated 5 out of 5 stars

Superb service from Simon Millers

Simon miller & Co acted for the seller who’s property I purchased. Mollie was absolutely fantastic, from the initial viewing right through to exchanging contracts, keeping me thoroughly updated throughout the whole process. Mollie kindly put herself out to assist me with chasing up my mortgage offer that was causing some delay. Absolutely over and above my expectations.
I would highly recommend Simon Miller in Larkfield and will sure use their services for any future property sales.

February 17, 2021
Unprompted review
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Reply from Simon Miller & Company

Molly is a highly respected member of the Malling team. She is always happy to assist buyers by chasing mortgage lenders or solicitors if it helps to speed up the process! She will be delighted that you left such a fantastic 5 star review. Thank you

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Rated 5 out of 5 stars

I found Simon Miller to be very efficient

I found Simon Miller to be very efficient and knowlegeable They have handled the sale of my dear departed uncles bungalow with respect and courtesy. They can always be reached and always return calls. They offer good advice and go the extra mile. In particular I would like to thank Wasim Amir and his staff Paige and Shirley who have dealt with several queries arising from this sometimes trying and difficult sale due to inefficiency of my uncles trustees who I often wish were as professional as Simon Miller! Would highly recommend this company

February 17, 2021
Unprompted review
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Reply from Simon Miller & Company

I'm pleased you entrusted us to sell your uncles bungalow. Wasim and his team ensure our customers are kept well informed throughout the sales process. Thank you for taking the time to leave such a positive review.

Rated 5 out of 5 stars

Very helpful

Paige, Wasim and Gemma were all very helpful in organising the house viewing and paperwork for a recent house we have purchased.

February 17, 2021
Unprompted review
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Reply from Simon Miller & Company

Thanks for taking the time to leave us a 5 star review . Kind regards

Rated 5 out of 5 stars

Excellent service and support

We asked Simon Miller and company to sell our house - we bought it a few years ago via them and found their service to be excellent.
We had a number of viewings as soon as the house was put on the market and the staff at Simon Miller carried out all of them. They were careful to check that all the viewings were convenient and made sure that they were carried out using COVID safe guidelines.
The sale was not an easy one as our buyers had problems with their buyers but the Simon Miller team stayed focused and made sure that the issues that arose were overcome and that the sale took place. They kept us fully informed and reassured us when any problems came up.
All the staff we dealt with were good but I would have to mention in particular the manager, Wasim and his colleague Jeremy for their expert and patient help and support. We would recommend Simon Miller to anyone in the area and would use them again without question.

February 16, 2021
Unprompted review
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Reply from Simon Miller & Company

Thank you for entrusting us with the sale of your property! The Maidstone team have varying levels of experience but each staff member is committed to offering great service. I'm delighted to hear this was your experience on this occasion. Please recommend our services to friends and family. Thanks

Rated 5 out of 5 stars

Richard Long was very helpful in…

Richard Long was very helpful in communicating with the vendors, and giving guidance throughout the whole buying process. As first time buyers we found the experience quite daunting, but Richard was great at guiding us through the purchase. We are very grateful!

February 15, 2021
Unprompted review
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Reply from Simon Miller & Company

I'm pleased to hear Richard was able to offer you guidance throughout your purchase. I hope you will entrust us with your sales should you choose to move at some stage in the future. Thank you.

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Rated 5 out of 5 stars

Thank You Richard!

Richard Long was great at keeping us informed with our house move. He was prompt with replying to emails and he communicated between our buyer solicitors and us with great professionalism. Thank you very much!

February 15, 2021
Unprompted review
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Reply from Simon Miller & Company

I'm pleased to hear Richard was able to offer you guidance throughout your sale. Richard is always professional and keeps our customers well informed. Thanks for leaving a 5 star review .

Rated 5 out of 5 stars

A Big Thank You

I am so grateful to Richard Long, its been a stressful time pushing this move through what with my first buyer pulling out and having to contend with 2 lockdowns, Richard has been supportive and professional the whole way through. Thank you.

February 15, 2021
Unprompted review
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Reply from Simon Miller & Company

I'm sorry to hear your first buyer pulled out but am pleased to understand we were able to secure another buyer who successfully purchased your property. Moving can be very stressful so to have an experienced Sales Progressor such as Richard keeping you updated must have been ver reassuring. I hope you will recommend our services to others. Thank you

Rated 5 out of 5 stars

Simon Miller have provided us with a…

Simon Miller have provided us with a first class service throughout the sales process. Always professional, Andy, Molly and the rest of the team were with us every step of the way. I have no hesitation in recommending Simon Miller.

February 15, 2021
Unprompted review
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Reply from Simon Miller & Company

The Malling team are extremely dynamic and will be delighted to see you have taken the time to leave them a 5 star review! Thank you so much.

Rated 5 out of 5 stars

I can't praise Simon Miller highly enough

I can't praise Simon Miller highly enough. They dealt with my house sale professionally, yet were always friendly and helpful, and kept me fully informed about viewings through to the final sale. Elliott, Simon, Gemma, and Wasim couldn't have been better.

February 12, 2021
Unprompted review
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Reply from Simon Miller & Company

In Maidstone its always a team effort. Everyone works hard to ensure our customers are kept updated with any developments throughout the sales process. I'm pleased your experience was a positive one. Kind regards

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Rated 5 out of 5 stars

We invited Wasim Amir for an initial…

We invited Wasim Amir for an initial consultation for the sale of our property. Wasim promptly turned up the next day. He was very well prepared for the meeting, candid with his assessment and had all the comparable for marketing the property at the right price. After being disappointed by another estate agency, we were impressed by Wasim's vast knowledge, confidence and marketing strategy and instructed him on the same day. Gemma was quick to collate all the initial documentation and information to set up our property file. Wasim wasted no time and started the process within a couple of hours of instructing Simon Miller.

The whole team Wasim, Jeremy, Paige, Elliot and Gemma are very enthusiastic, polite; you can clearly see their passion for work and knowledge of properties. All of them have been fantastic and always kept us well informed. Team Simon Miller was successful in getting in several good offers and a good buyer for us. We are very impressed with their professionalism and will happily recommend them.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Good service with selling our house.

We decided to contact Simon Miller & Company to sell our house and was very impressed with the service the team provides. Our property was valued by Wasim Amir who was informative and had come prepared for our meeting. We then met Elliott Harwood who showed the prospective buyers around our home and eventually Shirley Warrington Sales Progressor who guided us through the final process until completion. The team at Simon Miller were informative and kept us updated all through the selling process and Shirley was particularly helpful at keeping everything together at the final hurdle. We were very pleased with the service we received from Simon Miller & Company.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Larkfield branch

Andrew, Molly and the team have been brilliant throughout our time with them.
We have sold our house twice throughout the Covid year and within 10 days both times. This was all due to their great dedication to sell our house from the moment the photos were taken, getting people through the door and updates after every viewing. I would recommend them 100%.

February 11, 2021
Unprompted review

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