SimpleRetro Reviews 

425
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers consistently praise the brand for its high-quality products, noting that items often look even better in person and are made with premium, breathable fabrics. Many appreciate the beautiful, elegant, and unique designs, which are described as feminine, timeless, and well-crafted with meticulous cuts. Reviewers also highlight the excellent customer service, with staff being kind, supportive, and quick to respond, fostering trust and a positive experience. However, some customers experienced issues with sizing, finding the size chart inaccurate and the clothes running much smaller than expected, even for standard sizes. A few other people also felt that the material quality was poor and that delivery took an extended period, with some even reporting problems with order tracking and receiving refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high-quality fabrics,... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a desire to order... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting fast and accurate shipping,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kind, supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple Retro brand is one of my favorite !!! was genuinely impressed by the quality and design of their pieces. I had a long checkered skirt with a matching vest, as well as a long dress — everythi... See more

Rated 5 out of 5 stars

The packaging is absolutely adorable and arrived so quickly! 💖 I really love the quality of the clothes — such thoughtfully designed pieces. I’d totally recommend them! all of the pieces definitely s... See more

Rated 5 out of 5 stars

I absolutely love Simple Retro! Their clothes are beautiful, elegant, and amazing quality. I recently connected with their team and were so kind and supportive throughout the process. Highly recommend... See more

Rated 5 out of 5 stars

Simple Retro dresses have been part of my wardrobe for over a year, and I’m still very satisfied with the brand. The quality is consistently good, and the style is exactly what I look for: feminine, t... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

simple retro is the worldwide women's clothing retailer which including women's clothing ,accessory and so on. we do great draft from classic vintage garment


Contact info

4.0

Great

TrustScore 4 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(425)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Has it all! Great clothes and service!

Where should I start? First of all the proces for the quality is a no-brained. Second of all, customer service is TOO-NOTCH. I ordered sone pre-order items but also some things in stock- I reached out and they got back to me quickly and with great news. It is so hard to find beautifully made clothes in this style with this quality, I was really floored by the customer service. A many-time customer that will keep coming back!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Well-priced, excellent quality and timeless designs

I have been wearing this brand for three years now and they never miss. Simple Retro have lovely designs, they fit great and I'm very impressed by the quality of fabrics (often cotton and other natural fibers) they use. They're very well-priced for the quality and style and just fit beautifully. Delivery takes a couple of weeks to London, UK.

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Love Simple Retro!

I tried Simple Retro clothes and was pleasantly surprised. The brand really captures that timeless, vintage-inspired style while still feeling modern and wearable. The pieces are comfortable for everyday wear. I also love how easy it is to mix and match their items to create effortless outfits!

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Stunning blouse!

Order took a week to arrive and I love the blouse! Very lovely feel of the fabric and the buttons have wonderful detail

I hope to order from them again soon!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Simple Retro 🏹🤍

For me, Simple Retro is like a dream come true. Every item of clothing I own is of exceptional quality and elegance. Simple Retro is for people who want to look elegant and precious every day. This brand stands out thanks to its beautiful details that make you feel special and unique.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Timeless Elegance

I recently purchased a piece from Simple Retro, and I’m genuinely impressed. It’s beautifully designed with a timeless, romantic feel, and the fabric is soft, warm, and comfortable without being heavy. The fit is flattering and effortless, making it an easy, elegant staple I reach for again and again.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased two items this month

I purchased two items this month, a dress and a cardigan and I received my order very quickly. I was worried about trying it but these two items are stunning and the quality is amazing ! 100% cotton and very well made, I can’t wait to order more 🥰

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality and Thoughtful

I recently ordered a dress from Simple Retro and absolutely fell in love with the design the moment I opened the package. The fabric felt premium, the stitching was clean, and the silhouette was beautifully tailored — exactly as shown online.
When I tried it on, I realized the size I chose was slightly snug around the waist. I reached out to customer service, expecting a generic response. Instead, they provided detailed guidance on styling and adjusting the fit — suggesting how to pair it with a belt or minor alterations for a perfect look. They even explained which measurements to consider for future purchases, which was incredibly helpful.

Thanks to their thoughtful support, I was able to enjoy the dress comfortably without any hassle. It’s rare to find a brand that combines gorgeous design, quality craftsmanship, and genuinely attentive service. Simple Retro has earned my loyalty!

On top of that, my package was delayed due to a heavy snowstorm, which could have been frustrating. Simple Retro proactively updated me, explained the situation, and ensured that my order arrived safely without any extra stress.

It’s rare to find a brand that combines beautiful, well-crafted designs with genuinely attentive service. Between the high-quality pieces, thoughtful after-sale guidance, and timely handling of unexpected delays, Simple Retro has earned my complete trust and loyalty.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!
Delivery 10/10
Quality 10/10
The dresses are stunning, I’m very satisfied, will order again!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful and feminine clothing

I own 4 Simple Retro dresses, and they always get a lot of compliments! Their clothing is delicate and feminine. If you prefer to wear natural fibers, some of their clothes are made of cotton. The dresses are lined, and well structured. To me that's a big yes!

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Be careful. This website is a scam. They never shipped my purchased items and never responded to the emails.

February 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Six weeks and still waiting for refund

It took forever to get the 3 dresses and a sweater. Each dress varied in sizes dramatically from huge to tiny and all of them were medium size.
I kept one dress and the sweater
And returned the other two dresses.
My return was on January 9.
Today is February 17 and I still have not received my refund. I have contacted the customer service number of times and nothing ….crickets. Not sure what else to do. Extremely disappointed in a poor quality service. How is this possible ?

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Warning: Unreliable company!

I urgently want to warn everyone about this company!!
I placed an order with this company and the money was immediately charged to my credit card. For many weeks now, I have been waiting for a response to my question regarding the status of my order. I have already sent three inquiries to different email addresses of the company, but each time I received the exact same automated reply. A personal response from a staff member within 24 hours, which was promised, has still not been provided to this day.

A link that was sent to me leads to a website where I was supposed to log in to get more information about my order. However, when I try to log in, I am told that I am not authorized to access the account.

I have no information whatsoever about my order and I assume that I may never receive it. I will try to request a refund through my credit card company. People need to be warned about this company! Unfortunately, the negative comments and reviews about this company have proven to be true in my case! Hands off!

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Placed an order on January 18, 2026. An item was out of stock and there was no communication about this from their side until I inquired. I asked for a refund for the out of stock item and a shipment for the remainder of the order. Since then, I have yet to hear back from the customer service email address. The only response is an auto generated email that a ticket has been created for my issue and a representative will reach out soon. This has not happened. I have received 3 of these auto generated emails in the last two weeks. The worst part is that the link to access the ticket does not work. For some reason, the site says my email address does not have access.

Worst customer service, always be wary about shopping on websites without a phone contact. I will be reaching out to my cc company.

January 18, 2026
Unprompted review

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