Simply Conveyancing Reviews 

Very good service from Samina, helpful and reassuring

Amazing company, friendly and supportive team. Was my first time selling and I couldn’t be more greatful for the support and constant communication and help throughout the process. I always felt like I could call or email about anything and always got the help and reassurance I needed. Thank you so much for all your help. I worked with Nicola and she was absolutely amazing. Would highly recommend.

I was kept well informed and was communicated well with throughout the process.
The staff I dealt with were all kind, sympathetic to my circumstances and were efficient and polite.
I found the process to be simple once Simply Conveyancing took over and I felt looked after.

Our solicitor, Baylee, provided excellent support throughout the process. Although we had no prior experience with conveyancing, her clear and transparent guidance ensured that everything progressed smoothly. We truly appreciate her help.

I recently sold my home to buyers who used Simply as their solicitor. Atrocious process management by the Simply team nearly sabotaged the entire transaction. A basic inability to understand how to perform process steps in parallel resulted in a transaction where price was agreed in December (followed shortly by surveys, etc.) was only able to exchange contracts in late April. Extensive requests for documentation from her client without sufficient specificity (e.g., need for translation) dragged the process out. And even when my solicitor was told we were in a position to exchange, the mismanagement around requesting fundamental elements like the mortgage deed and deposit funds resulted in additional weeks being lost. Incredibly non-communicative with either the estate agent or my solicitor created aggravation for all parties and required near-weekly escalations to management (in addition to not working 5 days a week). To anyone thinking of using Simply, I would heavily advise against it if you want your transaction to go smoothly.

Prompt, courteous, professional.
Thank you Cat!

Gemma,Tim and James were always so helpful and when things did not go to plan Gemma was always there to calm my nerves when I got anxious. I found the portal easy to use. When I asked my many questions(!)someone from the team would always help me out very quickly. I really feel they made a very stressful process as smooth as it could be.

I can’t recommend simply conveyancing enough, they were amazing all the way through the process. Constant updates via email and phone call. Natalia our solicitor was honestly amazing, I can’t thank her enough for all of her support. We will be using Simply Conveyancing for any future property purchases. Thank you again!!

Annie was brilliant. Very helpful & very patient

Really good at keeping me updated and keeping on top of the people buying the house.

Could not recommend them highly enough, great solicitor.

I had a very positive experience with Simply Conveyancing, in particular working with Bethany Summers as my property lawyer. As a first time buyer, there were a couple of moments where I felt anxious and worried that things were not moving as quickly as I expected, but in hindsight that was part of the process. Bethany was extremely thorough and did an excellent job of chasing all parties for responses to both her queries and mine. She was always available for calls, very responsive on email, and clearly explained each step. Overall, the service was efficient, reassuring, and of a high standard. I would happily recommend her.

Using this company at the minute and would not recommend to anyone. Very slow at responding to emails, that’s if they respond. Phone calls never answered and no return calls.
If they do respond to emails they only answer some of the questions and totally ignore other. Online portal doesn’t get updated. Had to keep asking. Finally after 2 weeks they marked they’d received the paperwork they’d had for 2 weeks. Now waiting for an answer to a question that we’ve asked 3 times as we want to get our contracts sent back but we can’t without an answer.

Great team and great experience

Good experience, professional and dealt with things in timely manner

Very fiendly

We had a very disappointing experience with Simply Conveyancing, marked by poor communication and a lack of organisation throughout the entire process.

From the outset, our solicitor frequently failed to respond to emails. When we raised this issue, the manager assured us it would be addressed with the case worker. Unfortunately, nothing improved—in fact, communication worsened, and eventually even the manager stopped responding.

The company advertises that you can contact your solicitor directly via a dedicated phone line, but in reality, calls were never answered. This made it extremely difficult to get updates or clarity when needed.

Five months after being appointed, we were suddenly informed that our ID verification had not been completed and needed to be redone. We were also asked—very late in the process—for documentation linking us to the property, which should have been requested much earlier. These delays reflect a serious lack of organisation and attention to detail.

Overall, the experience was frustrating and unnecessarily stressful, especially given that their fees are higher than many other conveyancers. The service did not come close to matching the promises made in their marketing.

We would strongly advise others to avoid this company. Based on our experience, we wouldn’t use their services again—even if they were free.

Update - All the necessary details were provided to Tasneem who just passed them on to the same manager! An email was sent suggesting that we should have a call to discuss the review. No apologies whatsoever!

Everything was made very straightforward. Regular updates from my solicitor and via the portal. Solicitors very friendly and 'human', genuinely care for their clients. Would definitely recommend them

Best experience I have ever had with a conveyancing company. Everything was carried out quickly and efficiently and kept informed throughout the process. The website is really handy to be able to track progress and upload documents.

They have made my experience stress free so helpful with everything no stress at all Skye has been amazing from start to finish