Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more
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Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more
Company replied
Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just si... See more
Company replied
UNBEATABLE Price and Quality!!! Dresses were SO affordable, I bought two different dresses for my 14-yr old to choose from to wear to a formal wedding. The dresses arrived in 2 days and both fit bea... See more
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Company details
Written by the company
Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses
Contact info
298 E Main St, #714, 19709, Middletown, United States
- 855-373-7736
- support@simplydresses.com
- www.simplydresses.com
3.0
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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The dress is gorgeous. My daughter love it. Definitely, I will be shopping at this website.
October 25, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear your daughter loves the dress. We truly appreciate your support and look forward to helping you again.
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Mother of the Groom 🤵
I chose this dress for my son’s wedding on 1/12/19. I just received and tried it on. It fits perfectly and feels comfortable to wear! The same day I ordered the dress it was shipped out that same day! I’ve always been skeptical about ordering online but no stress with this!! The dress looks exactly like the dress online 😊
I would refer anyone to order from Simply Dresses and also will order again from you! Thank you for helping me with my dress for my son’s special day!
October 25, 2018
Unprompted review
Reply from Simply Dresses
Thank you for your wonderful review.
We’re so glad to hear the dress fits perfectly, feels comfortable, and matched exactly what you saw online. It’s great that your order shipped so quickly and made the experience stress-free.
We’re honored to be part of such a special occasion and truly appreciate your recommendation. We look forward to helping you again in the future.
Very good quality for the price!
Very good quality for the price. Measurements were correct so fit was good. Gave 4 stars because of return policy. Will definitely order again.
October 25, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you were happy with the quality, value, and fit. We appreciate your feedback on our return policy and are always working to improve the overall experience.
We truly appreciate your support and look forward to helping you again.
I liked the dress but it was too small
I liked the dress but it was too small. I returned it and haven’t heard anything regarding my refund. I will update my review when all goes smoothly and I have been refunded.
October 24, 2018
Unprompted review
Reply from Simply Dresses
We're sorry to hear the dress didn't fit! According to your order, the return arrived back to us on 10/24. It can take up to 5-10 business days to process a return and the refund was issued on 10/29. An email should have been received with this information and it can take your bank 2-5 business days to have the funds available. Please let us know if you have any questions and we'd be happy to help!
great everything is on point
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re glad to hear everything met your expectations. We truly appreciate your support and hope to assist you again soon.
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Great experience!
Love the material of the dress. The price was great! Shipping was also fast. Thank you for this service.😀
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you loved the material, pricing, and fast shipping. We truly appreciate your support and hope to assist you again soon.
The purchase was received very fast
The purchase was received very fast. Great service!
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re glad to hear your order arrived quickly and that you had a great experience. We truly appreciate your support and hope to assist you again soon.
The had a vast array of dresses to…
The had a vast array of dresses to choose from and when I chose mine, it came quickly and undamaged. I love the dress I got! And I love the price I got it at too!
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you enjoyed the selection and found a dress you love at a great price. It’s great to know your order arrived quickly and in perfect condition.
We truly appreciate your support and hope to assist you again soon.
This dress is absolutely beautiful…
This dress is absolutely beautiful can’t wait to wear it
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad you love the dress. We hope you have an amazing time wearing it and truly appreciate your support.
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This dress was exactly as in the…
This dress was exactly as in the picture and fit great. I really liked how nice and neat it was packaged.
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the dress matched the photos, fit great, and arrived neatly packaged. We truly appreciate your support and hope to assist you again soon.
It was long but I like that it had…
It was long but I like that it had adjustable straps. Even though I ordered a small I feel like I should of ordered a medium cuz the stop part where it slots in the middle and the fact that there’s no padding made it feel smaller for me even though I have a really small chest- like the diameter of the actual dress around my busy size was smaller than it says.
October 24, 2018
Reply from Simply Dresses
Thank you for your detailed feedback.
We’re glad you liked the adjustable straps and overall style. We’re sorry the fit felt smaller than expected in the bust area, and we appreciate you sharing that insight—it can be very helpful for other shoppers. Fit can vary by design, especially depending on structure and support.
We truly appreciate your feedback and hope to assist you again in the future.
Beautiful dress
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Great dress on time.
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
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Rose Gold Glam
This dress is gorgeous in person and feels comfortable on. I am wearing it to a wedding and think it will be perfect! It is more of a rose gold than in the photo but like I said it is gorgeous! Excited to wear it!
October 24, 2018
Reply from Simply Dresses
Thank you for your review.
We’re glad you’re happy with your experience. We appreciate your support and hope to see you again soon.
fast but faulty
Although the dress we ordered arrived internationally within a week it arrived with a faulty strap that was not able to be adjusted. Still in the process of having sorted out but there is no replacement dress available. Considering this dress cost us $150 AUD not impressed
October 22, 2018
Unprompted review
Reply from Simply Dresses
We greatly apologize the dress arrived with any flaws! This issue has now been addressed so the repairs can be made. Thank you for your understanding and please let us know if we can be of further assistance!
The dress fit perfectly and my daughter…
The dress fit perfectly and my daughter looked stunning! We definitely will be back!!!
October 22, 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
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Dresses took too long
Dresses took too long, event has passed and they still have not arrived.
October 22, 2018
Unprompted review
Reply from Simply Dresses
We're sorry to hear the dresses didn't arrive in time for your event! The order was placed on 10/14 so they were able to ship out the next day, 10/15. The package was delivered in 5 business days with the free US ground shipping option selected. This method can take up to 3-7 business days to arrive. We apologize for any confusion!
I like the site and the shipping was…
I like the site and the shipping was fast, how ever.. My dress had something in the arm area stabbing me all night, I was bleeding by the end of the night. and the gems were coming off all night as well. so by the end of the night my thick belt of gems were more like a couple little sparkle.
October 22, 2018
Unprompted review
Reply from Simply Dresses
We're sorry to hear the designer dress wasn't comfortable! On 10/22 additional information was requested by email but did not receive any contact. Please always be sure to try the dress on when it arrives. We apologize for any inconvenience!
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
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