Simply Dresses Reviews 

8,144
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more

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Rated 1 out of 5 stars

Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more

Company replied

Rated 4 out of 5 stars

Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just si... See more

Company replied

Rated 5 out of 5 stars

UNBEATABLE Price and Quality!!! Dresses were SO affordable, I bought two different dresses for my 14-yr old to choose from to wear to a formal wedding. The dresses arrived in 2 days and both fit bea... See more

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Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses


Contact info

3.0

Average

TrustScore 3 out of 5

8K reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 1 month

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3.0

All reviews

(8,144)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous!!!

What a great find! Beautiful homecoming dress that didn’t break the bank. Shipping was extremely fast. We will definitely order from them again!

September 16, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

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Rated 5 out of 5 stars

Excellent quality and good price!

all dresses I ordered were of excellent quality, good material and standard sizing. I always order from this site if Any in our family need dresses.

September 10, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 1 out of 5 stars

WORST CUSTOMER SERVICE

WORST CUSTOMER SERVICE. If I could give a 0 star rating or negative stars -5 star rating I would. This has been the biggest waste of time. Getting charged astronomical fees for international shipping. Costs more than 2 dresses combined! They are small, lightweight garments it’s stupid that you charge so much for a standard shipping service. Not only that, it wasn’t effectively communicated to the customer that international orders are not free standard shipping. Plenty of other companies do it free over x amount of $. Some bs going on here. Also when I complained to the staff in the chat they literally gave up on me because I was obviously mad and one of them tried to transfer me to someone else who then just ignored me. Worst service I’ve ever experienced. Will not shop there again. Looking at reviews as well all the clothes are cheap, poor quality fabric. I’m not happy they have my money and refused to cancel my order.

August 30, 2019
Unprompted review
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Reply from Simply Dresses

We apologize for any confusion but the free shipping option states it is for the US only. The international shipping fees are also shown during the checkout and on our shipping page. Please always review the order before it's submitted as your order total cost is displayed for you. In regards to the chat conversation, the representative stated she had to step away from her desk and the next one asked if she could assist you but it states you left the chat. We're sorry for any inconvenience this may have caused!

Rated 5 out of 5 stars

Simply Amazing!

Simply Dresses is the best place I have shopped with my daughter for a dress! Super easy ordering process, amazing quality, helpful staff with an exchange and super fast delivery! My daughter has the dress she had envisioned and the process was so simple! No walking the mall for hours trying things on and waiting in long lines! Thank you! Thank you! Thank you!

August 28, 2019
Unprompted review
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Reply from Simply Dresses

We're so happy to hear this and we appreciate your feedback! Thank you for shopping with us!

Rated 5 out of 5 stars

I am always skeptical about ordering…

I am always skeptical about ordering online, especially from a company I am not familiar with. But I took a chance with Simply Dresses and I must say that I was pleasantly surprised and I will be ordering again.

July 24, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

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Rated 4 out of 5 stars

Nice dresses - reliable company

Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just simply won’t fit your body type no matter what and it helps so much to be able to know it in advance so to avoid ordering such a dress.

No complaints about the quality either, just don’t expect to get $500 quality if you pay under $50. I have bought both expensive and inexpensive dresses and been happy. Shipping has been fast and reliable.

June 19, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 1 out of 5 stars

Poor Quality

Don’t use this company. I ordered a dress, style and colour good but that’s all. Dress had several defects including a matted chunk of threads hanging off and frayed piping on the bodice. I contacted Simply Dressed for a replacement. Instead was offered $25 for myself to arrange repair. This amount doesn’t cover cost of repair, nor should I have to arrange repair of a new dress! Despite several emails requesting replacement the company is now ignoring me. Very poor quality dress and even worse customer service. I now have to buy another dress as the one from Simply Dresses is not wearable.

May 26, 2019
Unprompted review
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Reply from Simply Dresses

We're sorry to hear the designer dress had any defects! All emails should receive a reply within 24 hours and they would not be ignored. If you still need any assistance, please provide your order number and we'd be happy to look into this for you! Thank you for your understanding.

Rated 5 out of 5 stars

LOVE MY NEW DRESS

I purchased a dress from this site to wear to a wedding this August. LOVE IT 😍😍😍.
Over the past two maybe three years, I have gained a LOT of weight, which makes me uncomfortable about my body and the clothes I wear. But the dress I purchased a week ago fits comfortably, it's gorgeous and the price was perfect! I've always loved wearing dresses and dressing up. After gaining so much weight, I don't bother to put much effort in to it anymore. When I found this site and started scrolling through it, I found that feeling of being beautiful and sexy again! The site has almost every style you are looking for or may need for that special occasion. My dress makes me feel beautiful, sexy and extremely confident. The price was reasonable, it shipped here within a week and the fabric is amazing!!!! I can't wait to wear this dress out.

May 23, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 1 out of 5 stars

place order on May4,2019 have not…

place order on May4,2019 have not received my dresses no tracking information sent to me no emails concerning my orders.
rude not to keep in contact with your customers orders where is my items

May 23, 2019
Unprompted review
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Reply from Simply Dresses

Tracking information is provided via email once the order ships! Please be sure to check your spam and junk mail folders if you do not see the emails in your inbox. We'd be happy to assist you if you if an order number is provided. You can also contact our customer service by phone, email, or chat. We look forward to hearing prom you!

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Rated 5 out of 5 stars

I love my dress its Wonderfull

May 21, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 2 out of 5 stars

Very disappointed with this service

Very disappointed with this service. I bought a dress (Thursday) and paid for rush 1 day shipping (arrive Friday) because the wedding is on a Saturday (granted a bit late but only found a dress in the brides requested color now) and didn’t receive a shipping confirmation. I thought I was fine because they advertise same day shipping. Talked to customer service and turns out there’s a deadline for shipping to be done the same day. Very upset because now I am without a dress and will not receive it until after the wedding. I even asked if there was any possible way to get it delivered for today and still no help.

May 17, 2019
Unprompted review
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Reply from Simply Dresses

Unfortunately because the order was placed at about 3 P.M. EST the dress wasn't able to ship out until Friday. It then arrived in one business day on Monday. We're not able to have the item arrive any sooner because shipments are only done on business days which are Monday through Friday. Please always feel free to contact us before an order is placed if you have any questions. We apologize for any misunderstanding!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Beautiful Dresses.
A++++ experience.

May 15, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Excellent! Love their diverse selections of dresses

They have so many selections and styles! Super quick and easy to navigate, purchase and ship! Love this place/website.

May 10, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

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Rated 5 out of 5 stars

Absolutely beautiful outfit

Absolutely beautiful outfit. It arrived day before expected time- big bonus! It looks and fits better then I expected. The beading made absolutely exquisitely. The skirt made of beautiful jerseys fabric that hugs the body, but don’t show any imperfections. Highly recommend this outfit!! Thank you Simply Dresses Team!

April 17, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Dresses Galore!

Have purchase over a dozen dresses with simply dresses and have been satisfied 9 out of 10 times. Will do it again! Their quality and product is fantastic and always great prices!

April 1, 2019
Unprompted review
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Satisfied Customer In FL

I have been a continued customer of Simply Dresses for a couple of years and I have not been let down yet. Being that I always have some form of formal event to attend (and dress recycling is NOT an option) I have relied on Simply Dresses and have not been let down yet. The dresses are as the picture states (unlike many other sites that misrepresent their product), of prime quality and reasonably priced. Shipping has not been an issue and on a few occasions I have received my items before the stated receipt date. I would recommend Simply Dresses as a go to for all of your dress needs.
T. Lee

February 24, 2019
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

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Rated 5 out of 5 stars

Everything was easy

Everything was easy. I had to return the dress because unfortunately it didn’t look great on me but it was s nice dress. The return was easy. I would recommend

November 21, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Beautiful navy blue dress to be used on special occasions.

Beautiful dress! I am very pleased. Delivery was very quick and I was packaged so neatly!😊👍👏🏻

November 21, 2018
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Reply from Simply Dresses

Thank you for your review.

We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.

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