SimplyGames Reviews 

15,946
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered Gothic 1 remake for Xbox….didn't get it for release day, and they don’t seem to reply to any messages…really poor customer support. Still waiting today for any reply or the game itself

Rated 5 out of 5 stars

I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have... See more

Rated 5 out of 5 stars

Another perfect transaction with the Simply Games team. Pre-ordered Spiderman 2 for PS5 back in July. DLC code was transmitted on Thursday, ahead of the release date and the game arrived p... See more

Rated 5 out of 5 stars

I've brought A number of games from them over the last few years, with the latest being last week (feb 2022). They always provide quick service and delivery, my orders usually arrive within 1-2 d... See more

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Software Company

Information provided by various external sources

Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles. Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.


Contact info

3.7

Average

TrustScore 3.5 out of 5

16K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(15,946)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great Service for Great Games

Simply Games has been a company that I always look to when new games come out.
They're usually cheaper than shops in the market, and online.
And they're very punctual with delivery.

The only issue I have is the library of games to choose from is usually the 'best sellers,' and doesn't extend into niche markets, like with JRPGs for example.

But overall, Great service.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Legit, brilliant service

Bought a new release of 5 days old at a very discounted price - I thought it was a scam! Very fast delivery and brand new. Will definitely be returning.

October 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company

Placed an order in September for the new call of duty game recieved it on the day of release .Excellent service from simply games have used their company for ,many years & always recieved excellent service &good value for money .

October 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect !!!

Perfect. The only place I buy my PS5 from.
Ordering is straight forward and the prices are very good. Delivery is quick and items arrive undamaged. The rewards scheme is another bonus that is very much appreciated,
Just brilliant.

October 18, 2024
Unprompted review
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