Bought 2 pairs of Odlo 3/4 thermal leggings. One women XS and the other men S. The size were not the same as described (on Odlo website) and the men pair has a smaller waist than the women pair!!! A... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought 2 pairs of Odlo 3/4 thermal leggings. One women XS and the other men S. The size were not the same as described (on Odlo website) and the men pair has a smaller waist than the women pair!!! A... See more
Company replied
A superior online shopping experience. Ordered a pair of goggles at 10.25am, dispatched at 11.14am. Received the next morning. Did not like the lens tint. Painless returns process, massive bonus of be... See more
I was looking for Nikwax Ski Skins, quite a specialist product. I quickly found Simplypiste on a web search. Their site was easy to navigate, the goods were well priced (under £6, rather than £21 via... See more
This is a lovely and warm snowsuit for a baby, I searched a fair bit for a down filled suit for my 16 month old, and this one is just the ticket, down filled are a lot warmer than synthetic fill... See more
5 Jubilee Way, Eurocentre, Faversham,, ME13 8GD, Whitstable, United Kingdom
Bought 2 pairs of Odlo 3/4 thermal leggings. One women XS and the other men S. The size were not the same as described (on Odlo website) and the men pair has a smaller waist than the women pair!!! Also, both pairs looked that they have been worn and stretched as fit were poor (have other Oldlo items which fitted much better). Have previously purchased from Simply Piste and was happy but this experience has put me off using them again. There wasn't even a delivery note and I am too busy to post them back. Sorry I would not recommend using Simply Piste.
Update: although I was not happy with the items purchased. I was very impressed with Simply Piste's approach to customer service. They e-mailed me after my review and offered a refund plus pre-paid sticker for the postage. The item has now been returned and refund received. It's often how a company respond to bad reviews/complaints that shows whether they are a company worth using or not. Well done for the good post order customer service.

Reply from Simplypiste
Bought an Icebreaker Oasis top [ my third ]. It seemed to be in the post immediately. I was kept fully informed of delivery timing. Very efficient.
I was very pleased with how efficiently and quickly the order was processed and delivered, and would recommend simply piste.
I found that the website was easy to use, the stuff that it said was 'in stock' was actually in stock - other websites have failed me on this. I ordered the items on one day and stuff was delivered the very next day. Will definately come back and use simplypiste again.
Great sevice, no problems. Product came quickly and was as descriped on the website.
I found a ski boot bag at a good price at Simply Piste. The site was easy to use. I was kept informed about my order with texts and the bag arrived as and when promised. I would be happy to use this company again.
I ordered a pair of ski pants in the late afternoon and they arrived 24 hours later, great service at a great price.
A complete impulse buy but a Good quality Goggle at a good price
The sort of thing I would never buy for myself while I'm away Skiing
The name Simply Piste does make me chuckle
Fantastic service from start to finish. Would definitely recommend and use again.
I've purchased several items from Simplypiste and am always very impressed with the ease of placing orders and the quick delivery service. Would definitely recommend.
I was looking foo a snowsuit for my one year old and I'd done a fair bit of scouring the web. Really liked this one and, as is my habit, I googled the name of it to see who else sold it. Simply Piste came in about £20 cheaper then other websites (ebay and amazon included). Really quick delivery too - I am just about to recommend Simply Piste to a friend who are looking for a snowsuit for their 1yr old too ;)
I ordered a warm jacket for my son and was very happy with the description and quality of the jacket which I received.
The snowsuit i ordered is great. It is a Columbia snuggly Bunny snowsuit its made from very nice material and has polar inside. I just wanted my daughter to wear it during the whole winter but now when we received a smaller size I'm not sure that will happen.
The snowsuit fits her exactly now

Reply from Simplypiste
Im delighted with my purchase from Simplypiste & would definitely recommend them. I will have no hesitation using them in the future.
Quality products delivered quickly and efficiently.
Returns service very good too.
Fantastic......had to return goods and was refunded very promptly
Great customer service
I wish more companies were like this!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.