Sinclair & Rush UK Reviews 

1,120
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally wide range of quality products available on the easy-to-use website. People often mention the extremely helpful customer support team, noting that staff members respond very quickly to inquiries and handle orders with great efficiency. Some people were dissatisfied with occasional courier delivery failures, noting that external shipping partners sometimes caused unexpected delays or missed packages. A few reviewers also mentioned ongoing difficulties when trying to reach customer care regarding items that were still not delivered or refunded.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as perfect, well manufactured, and... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting exceptionally fast and prompt shipping... See more

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Customers highlight... See more

Quality

Users describe satisfaction with product quality, noting that items arrive well packaged in substantial... See more

Customer service

People report positive experiences with customer service, noting that representatives are very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

Products were easy to find on the website, effectively described, allowing me to get what I wanted. Payment and shipping were easy. Product arrived quickly and seems good quality. Thank you!

Company replied



Company details

  1. Manufacturer
  2. Foam Rubber Supplier
  3. Packaging Store
  4. Plastic Products Supplier
  5. Rubber Products Supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,120)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website well laid out

Website well laid out
Good product range and having purchased before we knew what we were looking for

November 14, 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving us this review Terence! Pleased you are happy with our site and product ranges.

Rated 5 out of 5 stars

Sinclair & Rush are easy to deal with &…

Sinclair & Rush are easy to deal with & will talk to you on the phone for any problems you may have ( bringing forward your delivery order date ! ) On the whole I found to be very Professional .

December 4, 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

We are pleased that you are happy with the service, we aim to please :)

Rated 5 out of 5 stars

Great service

Great service as usual, always a pleasure doing business with you

November 5, 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your feedback and the 5 stars! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Fast Delivery

Easy order placement, fast delivery, good quality

December 4, 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your review 😊

Rated 5 out of 5 stars

The speed and the quality of the…

The speed and the quality of the service was outstanding! The team got us out of trouble promptly and professionally!
Super happy and will be back.

November 28, 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

We look forward to working with you again soon. 😊

Rated 5 out of 5 stars

Arrived on time

Arrived on time, was a sample but not suitable for our use but thank you for supplying

November 27, 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving this review and we are sorry the sample was not what you needed this time.

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