The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... See more
Location
Switch locationJavel Industrial Estate, LD3 0SL Brecon, GB
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See what reviewers are saying
Helpful and professional staff when booking in for recall work and service, who also arranged a courtesy car. We had a reminder call a few days before the appointment, to advise the courtesy car... See more
Spencer provided a fantastic service, I’m delighted with my new car. This is my fifth car I have bought from this dealership, despite me living in Kent, I will continue travelling 200 miles to Wail... See more
My Range Rover Evoque required a service and a product safety recall. However, I was not able to take my vehicle to the dealership in person due to work commitments. I was very pleased that they were... See more
Company details
About Sinclair Group - Sinclair Land Rover Hay-On-Wye
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Javel Industrial Estate, LD3 0SL, Brecon, United Kingdom
4.9
Excellent
368 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 month
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Spencer in sales was fantastic
Spencer in sales was fantastic, nothing was to much trouble for him and made the whole experience really enjoyable
February 15, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Blaise, thank you for your five-star review, We pride ourselves on providing exceptional client service and we're thrilled to hear that Spencer made your experience enjoyable. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent customer service
December 17, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Stephen, thank you for the wonderful feedback. We pride ourselves on providing exceptional client service and we are thrilled to have exceeded your expectations.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Graham. Thank you for your kind review We strive to provide excellent customer service and always listen to our customers' needs. We're happy to hear that we were able to assist you with everything you needed.
Best wishes from all the team here at Sinclair Land Rover Hay on Wye
Service
Just had a service on my Defender. Everything was perfect. From booking through to collecting the car. No issues at all
April 10, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Gwyn, thank you for the fantastic review. We are thrilled to hear that your service experience with us was seamless from start to finish. We appreciate your business and look forward to seeing you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great experience
Great experience for my recent recall. Excellent customer service. Will definitely return when I am due to upgrade. Thank you!
April 7, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Daman, thank you for choosing us for your recent recall. We are so happy to hear you had a great experience and we look forward to seeing you again when it's time to upgrade. Thank you for trusting us with your vehicle.
Best wishes,
Sinclair Land Rover Hay-on-Wye
The salesman Adrian who we have dealt…
The salesman Adrian who we have dealt with for years makes everything easy.
April 2, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Paul, thank you for your loyal support. We're thrilled to hear that Adrian has consistently provided you with a seamless experience. We value your business and look forward to serving you for many more years to come!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Sinclair Hay on Wye maintaining the standard
I’ve had cars from JLR for over 15 years and the service I’ve had has always been excellent. Sinclair at Hay on Wye maintain the standard. Always a warm welcome, clear explanations of what is going to happen and efficient conclusion of work required. Good follow up always.
March 27, 2026
Unprompted review
Excellent service in all areas
Excellent service in all areas. Welcoming and efficient staff.
March 27, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind words! Our team is dedicated to providing exceptional service in all areas. We're happy to hear we exceeded your expectations. We look forward to serving you again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mel, thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Hay-on-Wye. Providing exceptional service is our top priority and we're grateful for your support.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Visited hay on wye Land Rover with my…
Visited hay on wye Land Rover with my new Range Rover I had a problem loading the in control software they sorted the problem
Staff were very helpful and friendly will certainly use them again for my routine service
March 25, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mark, thank you for the wonderful review! We're so happy to hear that our team at Sinclair Land Rover Hay-on-Wye were able to quickly and efficiently solve your software issue. We look forward to providing you with the same helpful and friendly service for your routine maintenance needs. See you soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Dave Haynes sort everything out and his…
Dave Haynes sort everything out and his very helpful
March 12, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
We are so happy to hear that Dave was able to assist you Sue. Our team is dedicated to providing helpful and efficient service to all of our customers. Thank you for your kind review and we look forward to seeing you again.
Best wishes from all the team at Sinclair Landrover
Adrian Davies on the sales team …
Adrian Davies on the sales team from our first time meeting him was very helpful and arranged for to have demonstration of the defender. He communicated with us and kept us informed of throughout our purchase of the new Defender. We will be more than happy to recommend Adrian.
March 20, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Dennis, thank you for your kind words about Adrian. We're thrilled to hear that he provided excellent service and kept you informed throughout your purchase. We appreciate your recommendation and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Hay on Wye Branch 👍
Visited the Hay on Wye branch for an MOT. My vehicle passed with flying colours assisted by the regular servicing carried out with them. They even gave it a complimentary wash.
Staff were friendly and helpful, as always. The waiting facilities were very comfortable with drinks and biscuits readily available. The entire showroom had a serene atmosphere that gave a good impression of the staff and company.
A good experience all round. Thank you.
March 16, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that your recent visit to our Hay-on-Wye retailer was such a positive experience. It’s great to know that the team’s care, from the servicing and MOT through to the complimentary wash, helped ensure everything ran smoothly for you.
We’re also pleased that you enjoyed the comfort of our facilities and the welcoming, relaxed atmosphere in the showroom - creating a refined and reassuring environment for our clients is something we truly value.
Your kind comments about the team will be shared with them, and I know they will greatly appreciate your feedback. We look forward to welcoming you back again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service from start to finish…
Excellent service from start to finish with buying my Range Rover Evoque.
Calum was very professional & extremely helpful, nothing was too much trouble.
March 8, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nicola, thank you for sharing your positive experience with us! We strive to provide exceptional service and we are delighted that Calum was able to assist you throughout your purchase of the Range Rover Evoque. We truly appreciate your business.
Best wishes,
Sinclair Land Rover Hay-on-Wye
excellent service throughout from build to handover
excellent service throughout from initial ordering / building the car, regular build updates and smooth handover.
March 1, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Darren, thank you for your wonderful feedback. We’re delighted to hear that you experienced excellent service throughout your journey with us, from configuring your vehicle and receiving build updates through to a smooth handover. Keeping our clients informed and ensuring the process feels seamless from start to finish is something we place great importance on. We hope you enjoy every moment with your new vehicle and look forward to welcoming you back again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Adrian Davies sales person is a very…
Adrian Davies sales person is a very likable person and if not for him I probably not be buying a land rover product and the rest of the staff at hay on wye are likeable and like family now to us and long may it continue
March 13, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Keith, thank you for your wonderful feedback. We’re delighted to hear how positive your experience has been with Adrian and the wider team at Hay-on-Wye. Adrian will be especially pleased to know the difference he made to your journey, and it’s lovely to hear that the team have made you feel so welcome. Creating a warm, personal experience for our clients is incredibly important to us, so it means a great deal to hear you feel part of the family.
Thank you again for your kind words and continued support. We look forward to welcoming you back to Hay-on-Wye for many years to come.
L/R Defender
The way salesman Adrian Davies handled the whole experience was 1st class.
March 11, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you Keith for taking the time to share your positive experience with us. Adrian is an exceptional salesman and we are proud to have him on our team. He will be thrilled to hear these comments. We look forward to seeing you again in the future and hope you enjoy your incredible New Defender. Best wishes from all the Sinclair team at Hay on Wye
Brilliant services from start to finish…
Brilliant services from start to finish , as usual
March 10, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jen, thank you for your continued support. We are thrilled to provide you with a brilliant service every time. Your satisfaction is always our top priority. We look forward to welcoming you back again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
From start to finish everyone was very…
From start to finish everyone was very professional , knowledgeable and patient. I didn’t feel pressured and no question (I had many) was too small. This is the second car we have bought here and don’t think we would go anywhere else now - Diolch
March 7, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Catherine. Thank you for choosing us to purchase your your second Land Rover once again. We are thrilled to hear about your positive experience and are grateful for your continued trust in our dealership. We always strive to provide professional and patient service, and we appreciate your kind words. We look forward to seeing you again in the future.
Best wishes from all the team at Sinclair Land Rover Hay on Wye
I recently purchased my new landrover…
I recently purchased my new landrover discovery from Sinclair Hay in Wye. I had the pleasure of dealing with Spencer from start to finish! He made the whole experience pleasurable and from start to finish the transaction was very smooth! Highly recommend the staff and service provided. Thank you
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Becky, thank you for choosing Sinclair Land Rover Hay-on-Wye for your new Land Rover Discovery! We are thrilled to hear that Spencer made your purchasing experience smooth and enjoyable. Our team takes pride in providing exceptional service to our clients. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
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