Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week until 5.45 pm on the Friday to state a new part was required so vehicle not ready until the weds of following week. Collected vehicle after 2 weeks and dash not wiped down, large cobweb on dash to interior mirror. Full tank of fuel turned out to be just over half, clock an hour behind. A little disappointed with the finer details but excellent vehicle and impressed with Josh Tomkins knowledge of vehicle and patience. Thank you 🙏

Really professional in all aspects. James was exceptionally helpful and explained everything to get me safely on the road. The car is beautiful - just shat I wanted. Won’t hesitate to recommend Mercedes Bridgend to anyone - in fact have already done just that. Many thanks.

Actually having the telephone answered, normally by the salesperson I was dealing with.

Thank you for the superb customer service this week. Gemma was a real star!

The fantastic and personalised customer service I received from the Sinclair Landrover Ludlowe Branch has been exceptional. The whole process of configuring the car and placing the order was quite smooth. In particular, I must highlight the exceptional customer engagment provided by Sales Manager Harry Vallender. He is a class above the rest and Sinclair Group is lucky to have him. Overall I am very plased with the service received and I look forward to building a close relationship with the Ludlowe dealership to ensure my Defender 110 is maintained according to my requirements.

Well, talk about going above and beyond ... ! Super helpful in sourcing a car at short notice. Sales staff were totally upfront and honest, which is perhaps a bit of a rarity in today's world of short term gain and 'in-and-out-of-the-door' attitude. I would give them 5 stars every day of the week. Totally outstanding!

Bought one q4 and was so impressed by james that I have committed to buying another
I think he could do lessons on being British ! We have been researching for weeks snd got a better deal at a main dealer by a long way !

Once again Johnathan white goes above and beyond, everything you want from a car he tries to accommodate, would highly recommend Sinclair Mercedes

I was very satisfied with the process of exchanging my existing car for a new one

Great service from Martin and Elliott, kept me up to date on the details and delivery and made sure it met my requirements, great service and car

Adam was great made everything so easy

Recently purchased a vehicle and the transaction and collection were flawless. Nice to deal with sales people who were there to help not harass. Thanks .

The attention to detail and service given to us by Nathanial was 5 Star
He us a Credit to your Company

i am happy to buy the car your company all staff members are good and helpful

had great exsperince me and my dad purchased 2 cars from ali will be recomending him to my family

First class service from James Sharpe & Nigel
the delivery driver.

After being pushed too hard for add-ons by another VW dealer, it was such a relief to experience Mike's straight up, responsive communication arranging the lease of our new id Buzz. Everything was great and would definitely use Sinclair Group again thanks!

Rob the sales man was great all the way through the buying process. Even after buying the car he rang me to find out how we where getting on with it

Bought a used car from these people, on agreeing a deal to purchase the car, the dealer retracted on some of the things originally agreed on. So be careful buying from these guys. On the car purchased loving the vehicle.since the purchase the dealer has put right the issues that were encountered.

Friendly and efficient service .. Martin was knowledgeable about the vehicle I was interested in and assisted me with a fair part ex settlement for my current vehicle so enabling me to purchase a new Cupra .. totally happy with all my experience.