Singulart Reviews 

2,867
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 333 reviews, reviewers overwhelmingly had a great experience with this company, often praising the product quality and the accurate representation of artwork online. Customers consistently highlight the helpfulness and professionalism of the staff, noting their support with shipping logistics, customs, and overall guidance. The service is frequently described as excellent, with many appreciating the smooth sales process, efficient delivery, and the convenience of courier pickups. However, some people experienced issues with delivery times, which were occasionally prolonged due to various external factors or initial logistical blips. A few other people also felt that communication regarding shipping status could be improved, desiring more frequent updates or clearer information on processing times. Some reviewers were not happy with the level of support or opportunities provided, feeling that initial expectations were not met, particularly concerning sales and professional guidance.

What people talk about most

Product

Customers had positive experiences with product, often expressing delight with their purchases, noting that... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the excellent communication and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and safe delivery of... See more

Website

Reviewers mention positive feedback about the website, with many praising its beautiful design,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far, my journey with Singulart has been excellent. It was exciting to receive an email congratulating me on my first Singulart sale, and my first in Europe. I watched your packaging video. It... See more

Company replied

Rated 4 out of 5 stars

The biggest challenge was the delay in communication from singulart. The process is very smooth once you know what to do! I was frantically sending messages to any singulart contact I could think of t... See more

Company replied

Rated 4 out of 5 stars

The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is... See more

Company replied

Rated 4 out of 5 stars

Great site, very good support during the process. Point of attention: price and time for the frame long and expensive (vs the profesional market in each contry). Reconsider this part because might aff... See more

Company replied


Company details

  1. Art Gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,867)

716 reviews in the last 12 months

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Rated 5 out of 5 stars

For years Singulart is my best and only companion in my Quest.

For years Singulart is my best and only true companion in my quest to spread the message i have been emitting through my art during many years.This platform is a giant of creativity and an example for all who are seeking development and growth in every aspect.They are evolving and bringing artists on a new hights.Thanks to them all those who wanted me disappeared from the art scene face fiasco.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Cooperating with the Singulart gallery…

Cooperating with the Singulart gallery is a pure pleasure! The support team works flawlessly — everything is so easy, clear, and pleasant. Communicating with you incredibly inspires me to create new paintings. Thank you for your professionalism!

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Loved the art work I just bought and…

Loved the art work I just bought and Singulart made it easy and fast to put my bid forward and then complete. Painting arrived well packaged and in quick time. Excellent service as always.

June 18, 2026
Unprompted review
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Reply from Singulart

Hello Robert,

Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with your artwork and that your experience with Singulart was smooth from start to finish. Enjoy your new piece!

Regards,
Singulart

Rated 5 out of 5 stars

Dear Singulart Team,

Dear Singulart Team,

I would like to express my sincere gratitude for promoting my art in your gallery! I am absolutely thrilled that my painting 'Yellow Hearts' has been sold. Your gallery made the entire process so smooth, and the clear instructions you sent helped me handle the shipping with great ease. Thank you so much!
If the buyer left a review or any feedback about my painting, I would be wonderful if you could publish it on my gallery page. I am very interested to hear the impressions and emotions of the collector who purchased it.

June 10, 2026
Unprompted review
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Reply from Singulart

Hello Galyna,

Thank you so much for your lovely message! We’re delighted to hear that your experience with Singulart was smooth and that your artwork “Yellow Hearts” has found a new home.

We truly appreciate your trust and are happy to support you throughout the process. We will be sure to share any feedback from the collector with you if available. We will check this in the meantime and get back to you personally.

Best regards,
Singulart

Rated 5 out of 5 stars

Good experience

The whole experience felt personal and well managed. My questions were answered easily.

May 31, 2026
Unprompted review
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Reply from Singulart

Hello,

Thank you so much for your kind feedback, Molly! We’re delighted to hear that you had a smooth and personal experience with Singulart, and that our team was able to assist you whenever needed.

Regards,
Singulart

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Rated 5 out of 5 stars

Excellent

I was initially hesitant about spending so much on artwork online, but everything went very well. A reliable platform with an excellent selection of artists.

June 3, 2026
Unprompted review
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Reply from Singulart

Dear Hamzan,

Thank you for sharing this. We completely understand that buying artwork online is a big decision, so it’s really great to hear you felt reassured and that everything went smoothly. We’re especially happy you enjoyed the selection of artists.

Warm regards,
Singulart

Rated 5 out of 5 stars

Delighted with my purchase

Delighted with my purchase. The artwork looks even better in person.

June 6, 2026
Unprompted review
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Reply from Singulart

Hello Jerylean,

Thank you so much! We’re really happy to hear that! It means a lot that the artwork exceeded your expectations in person and we wish it brings you joy every day!

Warm regards,
Singulart

Rated 4 out of 5 stars

Shipping for the first time

The biggest challenge was the delay in communication from singulart. The process is very smooth once you know what to do! I was frantically sending messages to any singulart contact I could think of to try to get the artwork on its way. The other item was waiting for the shipper. In my location it is much easier for me to run the parcel to the depot, a fifteen minute journey. If there was a built in option to choose it would be helpful. As it was, the person receiving the parcel assured me the drop off would be noted. ( I had waited the entire window of time for pickup) 4 days later a courier came by for the pickup

June 3, 2026
Unprompted review
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Reply from Singulart

Hello Denise,

Thank you for sharing your experience so openly. We’re really sorry for the stress caused by the communication delays and the uncertainty around the pickup process. We understand how frustrating that must have been, especially when you were eager to get everything moving quickly.

Your feedback about having more flexibility with shipping options is very valuable, and we’ll make sure it’s passed on to the relevant team for improvement.

We’re glad everything was eventually resolved, and we truly appreciate you taking the time to let us know.

Warm regards,
Singulart

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Rated 5 out of 5 stars

I had a great experience overall

I had a great experience overall, as an artist!
So it happened that my email address wasn’t working properly, while I sold a painting with them, and they wrote me on whatsapp just to make sure that I recieved the order and that I send it asap. Being my first painting sold, they guided me seamlessly, through whatsapp and email, and a special thanks goes to Natalia Franco for making sure all required details reach me. I love the fact that the courier directly comes to my studio and picks up the art, there’s no customs process to be made by me. Totally recommend!

June 17, 2026
Unprompted review
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Reply from Singulart

Hello Alice,

Thank you so much for your wonderful feedback! We’re really glad everything went smoothly and that you felt well supported throughout your first sale. It’s great to hear WhatsApp and email coordination helped, and we’ll be sure to pass your thanks to Natalia Franco.

Warm regards,
Singulart

Rated 5 out of 5 stars

thank you so much

The piece I initially wanted became unavailable due to circumstances on the artist's side, but I was advised to commission a custom piece, and as a result, I received a painting that exceeded my expectations. It took some time, but I received thorough progress updates via email throughout, which allowed me to wait for the artwork to arrive with peace of mind.
I was supported by someone named Hillary.

June 17, 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello 彩子 則竹,

Thank you so much for your kind words. We’re really happy to hear the final piece exceeded your expectations and that the updates helped you feel reassured throughout the process.

It was a pleasure supporting you, and I’ll make sure Hillary sees your message too!

Best regards and we hope to see you soon on Singulart

Rated 4 out of 5 stars

My First Singulart Sale

So far, my journey with Singulart has been excellent. It was exciting to receive an email congratulating me on my first Singulart sale, and my first in Europe.
I watched your packaging video. It was informative and helpful, although I had prior experience with the process. The logistics had a blip at the start, but that was solved without much delay. DHL Tracking was detailed and frequent.
Communication gets an uptick✅
Because of geography, shipping costs are a big issue for me. I would like to discuss this with the appropriate person if you could put me in touch.

Many thanks to the team at Singulart. You did well!

June 12, 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello,

Thank you very much for taking the time to share your experience with us. Congratulations on your first Singulart sale and your first sale in Europe! We are delighted to have been part of this milestone.

We truly appreciate your feedback regarding the packaging video, logistics, and DHL tracking. While we always aim for a smooth process from start to finish, we are glad to hear that the initial logistics issue was resolved quickly.

Regarding shipping costs, we completely understand your concern, especially when international distances are involved. We will be happy to connect you with the appropriate team so we can discuss your situation in more detail. We have forwarded your request internally and invite you to reach out to artistliaison@singulart.com

Thank you again for your trust and for being part of the Singulart artist community. We wish you many more successful sales!

The Singulart Team

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