Sit 'n Sleep Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the initial process comfortable and easy. Many people appreciated the personalized attention and detailed explanations, which helped them find the right product without feeling rushed or pressured. The delivery service is frequently highlighted as efficient, quick, and professional, with teams arriving on time and handling items with great care. Consumers found the overall service and user experience to be smooth and hassle-free, leading to high satisfaction with their purchases.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, professionalism,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Product

People report positive experiences with product, with many customers expressing happiness and satisfaction... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

User experience

Clients share positive opinions on user experience, describing the entire process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

This experience was amazing the staff was friendly, professional, and very clear with instructions that made the process so easy and the delivery service hands free and was really fast they need a ra... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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No history of asking for reviews

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4.9

All reviews

(331)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful shopping experience!

We had such a great experience buying a new mattress at the Pasadena Sit n Sleep! Jennifer was incredibly helpful, and went above and beyond to make sure we felt comfortable at every step. Our new mattress was delivered within 48 hours, and we couldn’t be happier!

June 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on…

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress stores. The delivery people were careful as they carried the queen size mattress past all my potted plants on my front deck as well!

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Sit and sleep are great I’ve used them for years and trust them. Loretta was excellent in explaining the pro and cons of the different mattresses. She treated us great 😊. Keep up the good work

June 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Delivery ETA was on point

Delivery ETA was on point, Mario and his partner worked quickly and set up my mattress in no time. They were super kind and polite the entire time as well.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, An email the night before to inform me of the delivery window, and then a phone call 30 minutes before the delivery the next was awesome. I happened to be finishing up building our new bed frame and was about 10 minutes behind. On of the guys was gracious to help me finish. He and his other 2 team members built the bed on the new frame in just a few minutes. 20 minutes. Very professional.

June 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick, smooth, safe, careful

The delivery was quick and smooth. Although I live on the 2nd floor, the delivery team was safe and careful while navigating the stairs and tight turn into my unit. They ensured placement of my furniture was right for me.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

The good, the bad!

The delivery was great, the men were fast and courteous. Although the furniture had minor blemishes, on the headboard it didn't appear to happen from the guys bringing into house, not sure where in the transport chain the damages occurred! Nevertheless I have goods that's not bad enough to return but bad enough to not be happy about!

June 9, 2026
Unprompted review

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