SJSCycles Reviews 

17,813
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 969 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally wide selection of hard-to-find bicycle parts, mechanical components, and specialized items that are often completely unavailable at other traditional retailers. Consumers consistently highlight the prompt, highly reliable delivery services, secure packaging, and the extremely helpful, knowledgeable guidance provided by friendly staff members. Some reviewers were not happy with occasional discrepancies regarding item sizing, incorrect measurements, or mismatched component lengths experienced upon arrival. Conversely, a small portion of people felt that certain specialized items required careful questions and direct confirmation to ensure proper setup before ordering.

What people talk about most

Product

Users describe positive interactions with product, highlighting the extensive inventory of hard-to-find... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping and... See more

Service

Customers had positive experiences with service, often highlighting prompt delivery and great product... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs, fair pricing, and... See more

Order

Reviewers mention positive feedback about order, consistently praising the prompt dispatch and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SJS have what other stores say they can’t get. I have have bought and fitted an excellent Cat eye rear rack light after being told by a bike shop that they were not available anymore and a car pa... See more

Rated 5 out of 5 stars

Even though I was ordering some standard parts for a Brompton bike which are available from numerous Brompton stockists, I still went to SJS Cycles, why? Their Brompton parts prices are competitive;... See more

Rated 5 out of 5 stars

Had to replace a cracked rear rim on a hybrid e-bike. Chatted to them by phone to find the most suitable replacement, taking system weight, bike type, use and cost into account. Most cost-effective wa... See more

Rated 5 out of 5 stars

Been buying from SJS for years, great selection of products including wide range of Shimano spares which let me fix what I have rather than be forced to replace the entire thing. When I've had to ema... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

About SJSCycles

Written by the company

We have the most comprehensive range of quality cycle components, spares and accessories in the world with express and global delivery available.

We are the largest Brompton dealership in the South West UK with full workshop upgrade and repair facilities.

We are home to the Thorn range of touring bicycles and tandems.

With comprehensive Rohloff hub servicing and hand wheel building available onsite.

Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(17,813)

902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

smooth efficient service

efficient, all arrived well packaged & labelled via
royal mail in person (:
[not left on my doorstep as experienced by other delivery firms ]Initially purchased set tyres Monday midday; received by midday Wednesday.Subsequently placed 2 further orders Reliable & intend using again.
Information clear & helpful on website, kept updated , good prices, original packaging.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

New Wheelset Supply

SJS Cycles provided excellent product advice and guidance for a replacement wheelset. The supplied wheels represent excellent value and give a great riding experience. Quick delivery and refund for a part ordered in error. Many thanks for outstanding service.

July 20, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery, and a great selection of bike bits and pieces. Will definitely use again (and again!). All my orders have always been beautifully packaged with care and attention, could not be happier with the service. Thanks SJS cycles!

July 27, 2026
Unprompted review

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