skinrxlab.us Reviews 30

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Placed an order 3 weeks ago for the toner which was and is in stock. It has not shipped and I have not received the product. I’ve emailed them many times asking for an update and now I am asking them... See more

Rated 5 out of 5 stars

I am leaving this because their patented ingredient "madecera" seems so underrated! I am on my third tube of their madecera cream (which is in a really cute tube that I carry around everywhere in my p... See more

Company replied

Rated 5 out of 5 stars

I've been enjoying the SkinRxLab MadeCera line for nearly a year now, but I have always purchased from third-party sellers online. When I visited the site and saw the holiday deals going on, I stocked... See more

Company replied

Rated 5 out of 5 stars

I just see this product in IG and in the beginning i realy like korean products and i trust so much. And i didn't get wrong after i give birth i start to have an acne that i didnt have before. So i tr... See more

Company replied

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3.8

Great

TrustScore 4 out of 5

30 reviews

5-star
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Rated 1 out of 5 stars

Order never shipped, no response from SkinRx

Placed an order 3 weeks ago for the toner which was and is in stock. It has not shipped and I have not received the product. I’ve emailed them many times asking for an update and now I am asking them to cancel my order and refund my money. I’ve received zero response from them.

August 28, 2023
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Rated 5 out of 5 stars

I really really love these products

I really really love these products. After applying for a few days, I could really feel and see a change in my facial texture glow.
I use a 4 step routine from the peeing water, toner, serum and moisturizer and I’m glad I chose those. I would love to stick to this routine with the hope that these products will be available always.
I will highly recommend skinrxlab products.

July 1, 2022
Rated 2 out of 5 stars

No change

unfortunately, the wash did absolutely nothing for me. the acne on my back continues to have no change. I had high expectations for this product but sadly it did nothing form me.

June 28, 2022
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Rated 5 out of 5 stars

Satisfied with every purchase

Fast delivery, effective skincare :)

May 17, 2022
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Reply from skinrxlab.us

Hi Maddi! Thank you for your review and support! We are very happy that you are satisfied with our products and services :)

Rated 5 out of 5 stars

Great

Great product

April 13, 2022
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Reply from skinrxlab.us

Hi Alex! Thank you for your review and support! We hope you'll have a great day a head! :)

Rated 5 out of 5 stars

Love it

the cream has the smell that is light and I love it. Scent is clean. The texture of the cream is easy to absorb and very moisturized.

April 6, 2022
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Reply from skinrxlab.us

Hi Yenda! Thank you for your review and support! We are very happy that you are satisfied with our products! :)

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Rated 5 out of 5 stars

I just see this product in IG and in…

I just see this product in IG and in the beginning i realy like korean products and i trust so much. And i didn't get wrong after i give birth i start to have an acne that i didnt have before. So i try different products to give my confidence back but it never happen so i try to go back in my original product which is korean product. Including the fact that is its to hard to find a korean store in europe and now when i been using for 3 days i see already the results my acne is started to heal and hope soon it will fade the spots. Everything was so nice from the shipping and the product plus they are so generous in freebies. 😍😍😍👍👍

March 10, 2022
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Reply from skinrxlab.us

Hi Angie, thank you for your review! We are super happy to hear that you love the products. Please don't forget to share and tag us your opinion on social media too if you decide to write reviews there. Have a beautiful day. :)

Rated 5 out of 5 stars

Great products

Great products, fantastic service - 5 stars all the way

February 26, 2022
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Reply from skinrxlab.us

Hi Maude! Thank you for your review and support! We are very happy that you are satisfied with our products and services :)

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Rated 5 out of 5 stars

fast delivery

fast delivery, great variety of products

February 4, 2022
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Reply from skinrxlab.us

Hi Hendrika! Thank you for your review. We are happy you had a good experience. Hope you like the products ^^

Rated 5 out of 5 stars

Beautiful and quality products.

I was really pleased with my order and extra gifts. Thanks for your quality products.

January 25, 2022
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Reply from skinrxlab.us

Hi Marcellinus! Thank you for your purchase and kind review. We hope to provide more and more quality products to you in the future :) Have a beautiful day!

Rated 5 out of 5 stars

Satisfied so far!

Came in a timely manner. Lots of free samples! Only used it one day, but my skin was already super nice from the one use. Will continue shopping here!

January 1, 2022
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Reply from skinrxlab.us

Hi William, thank you for your review! We hope you enjoy the products. Please feel free to share your opinions and tag us on our Instagram too💖 Have a beautiful day!

Rated 1 out of 5 stars

I didn’t get my order

December 30, 2021
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Reply from skinrxlab.us

Dear Fabiola, we sincerely apologize for the inconvenience caused by the delay. As we informed you ealier via email, your order delivery was delayed because of the holiday season in Europe, and was shipped out on Jan 4th right after the service reopened. We have also confirmed that your order has arrived on Jan 5th. We hope you enjoy the product and please feel free to reach out to us if you have any problems.

Thank you. :)
SkinRx Lab US

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Rated 4 out of 5 stars

Nice

The customer service was nice and replied promptly, but my taxes were calculated incorrectly and thus the delivery took a lot longer due to this issue.

December 29, 2021
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Reply from skinrxlab.us

Dear Kristina S., we sincerely apologize for the inconvenience caused by this tax issue. Sometimes some matters like Tax, customs issues are out of our control, but we promise we will always do our best and try to provide a better service than before.

Rated 5 out of 5 stars

Everything was fine the texture is soft…

Everything was fine the texture is soft and it smells really fresh and good I love the serum

December 16, 2021
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Reply from skinrxlab.us

Hi, Lucy! We are really glad that you loved the products :) If you want any advice, need help / info regarding the usage, don't hesitate to reach out to us!

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