SK:N Reviews 

9,808
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 815 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and knowledgeable staff for making everyone feel completely comfortable, welcome, and thoroughly informed during various cosmetic procedures. Reviewers often mention achieving fantastic, confidence-boosting results with professional skin treatments and advanced hair reduction services, leaving them extremely happy overall. Some people were dissatisfied with communication issues, noting that phone calls frequently went unanswered and appointments were repeatedly rescheduled without proper notice. A few consumers also mentioned experiencing unexpected physical discomfort, lengthy recovery times, or receiving inadequate guidance regarding specific treatments and professional aftercare.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and care provided by... See more

User experience

Consumers find user experience to be positive, highlighting friendly, professional, and knowledgeable staff... See more

Customer service

Customers had positive experiences with customer service, noting that staff were very helpful, professional,... See more

Product

Reviewers highlight positive aspects of product performance and visible results, expressing high satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Parveen at the Skin clinic and honestly couldn’t recommend her enough. I’ve had two separate treatments there- Hollywood and underarm and I’m 10/10 pleased with both of them. The ha... See more

Company replied

Rated 5 out of 5 stars

Hannah dealt with all my questions regarding CO2 laser and birthmark treatments. She guided me on the best treatment plan without pressure and was extremely friendly and knowledgeable explaining thing... See more

Company replied

Rated 5 out of 5 stars

I met Katie today for a skin assessment at Haywards Heath, as they were offering a free skin review. I thought it would be a good starting point for advice on addressing some skin issues. Katie was pr... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Skn Clinic Clapham enough- Jodat has been amazing and completely overhauled my skin! I’ve gone from never leaving the house without makeup to being able to go to work completely fresh f... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Cosmetics Store
  3. Private Hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(9,808)

755 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Thank you!

I have just finished a course of roaccutane with SKN and dealt with Julia and Hannah, they were both so helpful and I couldn’t recommend them enough. I had monthly blood tests with Hannah and from someone who hates needles, she was great!! Would come back in a heartbeat.

May 16, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Latara has been really great with me

Latara has been really great with me. She has made me feel comfortable and restored hope in my laser hair removal journey. 2/8 great sessions done. Looking forward to the next 6. x

June 20, 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by our team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

Absolutely amazing team and service

Absolutely amazing team and service. Dr Odeke, Simran and Paige were professional and kind when I was feeling vulnerable about my skin issue and even got me in for treatment the same afternoon as my consultation when they knew I had travelled from another city and really wanted a solution as soon as possible. I have been happy with the results so far. Will post an update in a few weeks!

June 18, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Examination and treatment booked

Examination and treatment booked, all very clear and working around my needs, thank you

June 18, 2026
Unprompted review
SK:N logo

Reply from SK:N

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Advertisement
Rated 5 out of 5 stars

Professional great results

Really calming environment, deal well with anxiety around needles, fantastic results.

June 20, 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re grateful for your feedback and so happy you had a 5-star experience with us!

Rated 5 out of 5 stars

wonderful Hydrafacial

I had a wonderful Hydrafacial this morning and my skin is glowing
The team are so professional and knowledgeable Olivia was lovely

June 20, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Quick and painless!

Quick and easy; very friendly staff. I felt comfortable throughout and the follow up appointment was quick and efficient. Dr. Torkan was excellent, I would highly recommend the service. It is expensive though!

June 10, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

I would really recommend for laser…

I would really recommend for laser tattoo removal - excellent service and made me feel really comfortable. Thank you!

June 19, 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Advertisement
Rated 5 out of 5 stars

Bikini laser hair removal

I get bikini laser hair removal by Oprah. I love going to my appointments! She is very professional and makes you feel comfortable.

I still have not finished all my sessions and I barely have any hair.

So happy with the results so far

June 18, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Jodat is honest

Jodat is honest, direct and kind. She made me feel very comfortable. I'd recommend!!!

June 18, 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

I visited Skn yesterday in Liverpool

I visited Skn yesterday in Liverpool. I had the best experience. The location, the services and the team are all great.
I was there to meet their medical Dr Parveen and that was the icing on the cake.

June 17, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 3 out of 5 stars

Wait times before treatment are long

Chelsie, from the Middlesbrough branch, has been covering at the Newcastle branch and has been excellent. She clearly works very hard to keep the Newcastle clinic organised. I also had my treatment with her and found her to be very friendly, professional, and approachable.

My only concern with the Newcastle branch is the waiting time before appointments. On both occasions I attended, I experienced significant delays. The first time I waited almost an hour before being called in, and the second visit involved a wait of around 45 minutes. While I understand that appointments can occasionally overrun, this appears to be a recurring issue rather than an isolated incident, which can be quite frustrating. The branch seems quite chaotic with a small waiting area.

Unfortunately, the delay during my second appointment also resulted in me receiving a parking fine due to the additional time spent at the clinic.

Aside from the waiting times, the staff are friendly and welcoming, and Chelsie in particular provides an excellent service and delivers treatments professionally.

May 2, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for taking the time to leave your review.

While we are thrilled to hear that you have had such a positive experience and felt taken care of by Chelsie, we are disappointed to learn about the delays you faced in clinic.

If you would like to discuss any of your concerns further with a member of our team, we would invite you to contact us on 0333 014 1666.

Advertisement
Rated 5 out of 5 stars

Aine

Aine, Claire and Dr Hosur we so welcoming and accommodating to all of my questions, even squeezing me in early and post appointment getting me back in to ensure I had everything I needed. When you doing something a little scary like a full body mole check having lovely, warm, professional people around really makes it seem less daunting. Thank you for being so lovely.

June 16, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Dr Tracy Quickly Found the Right Solution

Dr Tracy was thorough, knowledgeable, and quick to find the best treatment solution for me. Everything was explained clearly, and I am very pleased with the initial results. Excellent service.

May 27, 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Great service

Great service. Had laser hair removal on my face, I finally feel confident

May 23, 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Nice clean surroundings

Nice clean surroundings, pleasant staff,and great service.
Recommend.

June 13, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Advertisement
Rated 5 out of 5 stars

Excellent

Oprah was excellent to deal with. She made me feel very comfortable and gave me comprehensive advice. I can’t recommend her enough.

June 9, 2026
Unprompted review
SK:N logo

Reply from SK:N

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look