Everything went smooth. Great customer service! Recommended products was fitting perfectly, for the best price I could find. Will definitely buy here again.
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See what reviewers are saying
A huge thank you for the excellent organization of our trip to Hurghada, Egypt! Everything was perfectly arranged, from the fast booking process to the detailed advice and support at every step. The h... See more
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Was really good, but has become a big supplyer with not great customer service. Ordered the "correct" radiator, got the wrong one, had to return it and had to cover the shipping ... ordered a new one,... See more
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They provide great service, kind employees, minus part is they are very difficult get contact via phone
Company replied
Company details
About Skruvat
Written by the company
Välkommen till Skruvat!
Written by the company
- KUNDSERVICE
- Vi vet att du som kund är vår ambassadör, och har som mål att ha 100% nöjda kunder. Har du några som helst frågor - ring eller mejla!
- SNABB LEVERANS
- Vi skickar vanligtvis din vara inom en arbetsdag - direkt till dig eller närmaste utlämningsställe.
- SKRUVADE PRISER MED PRISGARANTI
- Vi arbetar med ledande grossister i Europa med så få mellanhänder som möjligt. Det tillsammans med att vi inte har några stora butiker med mycket personal gör att vi kan hålla ner våra kostnader och erbjuda dig som kund i snitt -30% lägre pris, dessutom med lägsta-pris-garanti.
Contact info
Stockholm, Sweden
- 08-120 20 420
- www.skruvat.se
4.2
Great
99K reviews
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Reply from Skruvat
Tack för ditt omdöme!
Roligt att höra att du är nöjd med ditt köp.
- Sören
The shipping time does not match the…
The shipping time does not match the stated time. The product is labeled as if it was imported from Russia.
February 26, 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback!
We are sorry to hear that the delivery did not meet your expectations. Without an order number, it is unfortunately difficult for us to review the matter in detail, though we would like to note that transport delays can occasionally occur with our shipping partners.
We also want to emphasize that our products are sourced from reliable suppliers, who in turn collaborate with partners worldwide to ensure quality.
Thank you for sharing your thoughts – they are valuable to us and help us improve and become even better.
- Sören
Recieved the items on time
February 18, 2026
Reply from Skruvat
Thank you for your review!
We're glad that the delivery arrived on time.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad you're happy with our site.
- Sören
Reply from Skruvat
Tack för ditt omdöme!
Vi är ledsna att höra att vår service inte motsvarade dina förväntningar.
Vänligen notera att ditt paket packades och skickades strax efter att du lade din order, vilket tyvärr innebar att vi inte hade möjlighet att annullera beställningen enligt din önskan.
Du är självklart välkommen att nyttja din returrätt och skicka tillbaka varan, så hjälper vi dig vidare i processen.
Vi uppskattar verkligen dina synpunkter – de är värdefulla för oss och bidrar till att vi kan förbättra vår service framöver.
- Sörem
I had a very good experience with…
I had a very good experience with Skruvat. Ordering was easy, and the delivery was fast. Unfortunately, I had to return one product because it didn’t fit my car, but the return process was smooth and simple.
Customer service was helpful and responded quickly to my questions. The refund was processed without any problems, and everything was handled professionally.
Even though I needed to return an item, I’m very satisfied with the service and will definitely order from Skruvat again. Highly recommended!
February 2, 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We're glad to hear that you're happy and satisfied with our services - even though you had to return one of the items.
En direct kommuniaktion under…
En direct kommuniaktion under köpprocessen vare ett smart drag, så osäkerheten om produkten passform till göllande bil.
February 22, 2026
Unprompted review
Reply from Skruvat
Tack för ditt omdöme!
Om du önskar vägledning så är du välkommen att ta kontakt med vår kundsupport på telefon. Öppettider är helgfria vardagar, mellan 09:00 - 12:00.
- Sören
Reply from Skruvat
Thank you for your feedback!
We are sorry to hear that the delivery did not meet your expectations.
Please note that the product had an estimated delivery time of 2–5 business days, and we are pleased to see that your shipment arrived within this timeframe.
We also appreciate your comments – they help us improve and serve you better.
- Sören
I recived the item one day in advance
I recived the item one day in advance. They promptly answered my emails.
It may be a bit difficult to find the part you need, but their services is really nice.
February 12, 2026
Reply from Skruvat
Thank you for your review!
We're so glad that you're happy with our services.
- Sören
Everything's fine
February 12, 2026
Reply from Skruvat
Thank you for your review!
We're glad to hear that you're happy with your purchase.
- Sören
I am a returning customer
I am a returning customer, but my recent experiences with Skruvat have been extremely disappointing. There seems to be a systematic issue with how they represent stock and delivery times.
1. Misleading Logistics:
I ordered Bosch Glow Plugs for my Volvo D5, which were clearly listed as "2-5 days delivery." It has now been over a week, and the tracking information remains stuck at "Shipping Label Created." Customer service claimed the delay was due to "winter conditions" in Poland, but the reality is that the package has not even been handed over to the carrier. In a climate where temperatures drop to -14°C, a reliable car is a necessity, not a luxury. Misrepresenting delivery times is unacceptable.
2. Product Substitution (Bait-and-switch):
This isn't the first issue. In a previous order, I specifically paid for Bosch Injector Copper Washers because they feature internal "retaining lugs" essential for a secure fit. Skruvat sent generic, flat washers instead. Despite multiple emails and clear documentation of the difference, they refused to rectify the error. While the price difference was small, the technical impact on a DIY mechanic is significant.
February 11, 2026
Unprompted review
Reply from Skruvat
Thank you for sharing your feedback.
We’re sorry to hear that your delivery didn’t meet your expectations. Without an order number, it’s difficult for us to review your case in detail.
Please note that once a shipping label has been created, it means your parcel has left our international warehouse. Unfortunately, the tracking information will not appear with Bring until the package has arrived in Norway and been scanned by them. During the winter season, we have experienced some transport delays along the way.
If you have received a product that does not match the specifications, we will of course arrange a free return, provided the item has not been test‑mounted.
We kindly ask you to contact our customer service again so we can ensure there have been no misunderstandings and assist you further.
Thank you for your comments — they help us improve.
- Sören
_
Reply from Skruvat
Thank you for your review.
We're glad that you're happy with our service.
- Sören
Reply from Skruvat
Thank you for your review!
We're thankful for having you as our customer.
- Sören
alt vel fra start til finish
February 9, 2026
Reply from Skruvat
Tack för ditt omdöme!
Det glädjer oss att höra att din köpupplevelse var positiv från början till slut.
- Sören
The parts are of low quality
The parts are of low quality, damaged. The connections have been deformed during the manufacturing process and are no longer compatible with other parts.
January 9, 2026
Unprompted review
Reply from Skruvat
Thank you for your review.
We are sorry to hear that you have experienced a malfunction with your product. To proceed, kindly submit a claim through our website, and our complaints department will assist you further with all the support you need.
We truly appreciate your feedback, as it helps us improve and provide better service in the future.
- Sören
Sent different part than what I…
Sent a different part than what I ordered. Doesn't respond on mail or claim even though I returned the wrong part.
No refund or replacement. They just kept my money🤬
Have only had bad experiences with the contact Skruvat.
Don’t shop from Skruvat
December 31, 2025
Unprompted review
Reply from Skruvat
Thank you for your review!
We are truly sorry that you did not receive the item you ordered.
I can confirm that our customer support team has responded to all of your inquiries and that your return is currently in the queue awaiting processing. As soon as it has been approved, you will be promptly notified and a full refund will be issued.
We sincerely appreciate your feedback, as it helps us improve and provide better service in the future.
- Sören
Skruwat or screw you
Skruwat or as I now call them: screw you!
unprofessional and arrogant company. the website shows many parts that are not compatible with the registration number applied for. this is advertising of defective products that the end user cannot use. recommend everyone to buy spare parts from other companies.
January 31, 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback.
We regret that the part you ordered did not meet your expectations.
When searching with a registration number, the car model is filtered, and our search function displays products that may be compatible. Since different equipment variants and production series can exist for the same model, several alternative items may appear. This is why it is important to compare the specifications listed on our website with the original numbers to ensure the correct product is ordered.
We understand that buying car parts online can sometimes feel challenging. To make this easier, we offer an extended return period from 14 to 30 days, giving you the confidence to ensure the right fit.
If you feel uncertain after reviewing the specifications, you are always welcome to contact our customer service. We are happy to assist you in verifying that the product is suitable for your specific car model.
We truly appreciate your feedback – it is valuable and helps us continuously improve our service.
- Sören
Sends a different part than what was…
Sends a different part than what was ordered. Doesn't respond until weeks after contacting customer service and then stops responding. Have only had bad experiences with Skruvat.
January 19, 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback!
We are sorry to hear that you received a different brand than the one you ordered.
During periods of high demand, our response times may unfortunately be longer than we would like, but we are doing our utmost to reply to all customers as quickly as possible.
Given the circumstances of your case, a full refund has been issued for the item.
We truly appreciate your feedback, as it helps us improve and provide better service.
- Sören
Reply from Skruvat
Tack för ditt omdöme!
Det glädjer oss att höra att du är nöjd med ditt köp.
- Sören
I purchased a side mirror (TYC…
I purchased a side mirror (TYC 310-0191, article number P487753) for my Ford Focus MK3 2011 from Skruvat.no. Before buying, I entered my registration number on their website, which showed the part fits perfectly with a green checkmark and confirmation. To be sure, I also called their customer service at +47 21 05 02 55 the same day (call lasted 15 minutes), and the representative explicitly confirmed it matches my reg number and OEM number – no doubts about compatibility.The part was bought solely to fix an issue with the temperature display (ambient temperature sensor). After installation, it still malfunctions: At start, about 20° too low, after 20 minutes of driving 5–10° too low, and slow adjustment in tunnels. The workshop measured the signal and confirmed the fault is in the part, not the car – they compared it to the original. I've tried all resets (driving reset, HVAC reset, etc.) without success.When I filed a claim, Skruvat rejected it, claiming it was a "wrong purchase" and the part doesn't match my reg number – despite their own confirmation before purchase! This violates the Norwegian Consumer Purchases Act §18 (seller's responsibility for misleading information). I have proof: Screenshots of the website, call log, and workshop report. I appealed, but got the same response.Now I'm left with a useless part, lost workshop costs of 2500kr, and no resolution. Pursuing it further through the Consumer Authority costs fees (269 NOK for mediation + potentially 1345 NOK for the board), which approaches the part's price of 1305 NOK – not worth the time and money for a small case, even though the Consumer Council says I have a strong case.I will never order from Skruvat again.
Update: After I posted this review, Skruvat reversed their decision and approved the complaint anyway, and they are refunding the amount. It's positive that they take responsibility in the end and apologize for the error (which was due to human factors in customer support), but unfortunate that it required a public review to get them to review the case again. They explained that the system is not 100% error-free due to variations in car models, and advised to double-check OE numbers – good tip, but they should improve the validation to avoid such errors. I'm unsure about ordering again due to the system's limitations, but I'm upgrading to 3 stars for the final handling. If you're unsure, always contact a workshop for OEM numbers first.
December 11, 2025
Unprompted review
Reply from Skruvat
Thank you for your review!
We are truly sorry to hear that the handling of your claim did not meet your expectations.
Unfortunately, a user error occurred on our customer support side. While the OEM number provided was correct, it applied only to the cover and not to the side mirror itself.
When your claim was first submitted, our complaints department reviewed the case and initially declined it, as they had not received the information that the recommendation came directly from our customer support.
I am now pleased to inform you that your complaint has been approved, and a full refund has been issued.
We sincerely appreciate your feedback, as it helps us improve and deliver better service in the future.
- Sören
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