They have a decent amount of football markets and bet builders is good, sky bet games usually give you something back but can take awhile or I'm just unlucky 90% of the time lol
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Shocking. Cash out feature will be unavailable to you when your bet looks as though it is starting to go in your favour. The option to cash out was replaced with a "cash out updating due to a live... See more
Amazin group of people working on this organization this weekend August the 8th. Diligent,receptive as much as constructive, people who really listens with honesty and care, WELL DONE SKYBET! God b... See more
Company replied
Some of the admin around verification and resetting was clunky and time-consuming. But the level of customer service delivered by the Live Chat team was excellent. Thank you in particular Sravan Pale... See more
Company details
Information provided by various external sources
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Contact info
2 Wellington Place, LS1 4AP, Leeds, United Kingdom
- 0330 024 4777
- support@skybet.com
- www.skybet.com
You should know
3.5
Average
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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greedy bustards
use them a lot for bingo and betting. put a lot of money through but the greedy bustards sent me an email saying no more £5 freebet once a week. no more promos and stake limits on bets. time to find an alternative
June 25, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Illegitimate business practice no…
Illegitimate business practice no customer support whatsoever ignores what you say I lost my money to a bug. They have the footage and still ofter no support. They look to take your money in any way possible. They do not have customer service. It’s not for you don’t play here.
June 25, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Customer service is terrible and non…
Customer service is terrible and non existent, made to frustrate you as they ignore your message and say everything looks fine and send you in circles continuing to ignore what you actually say. Wouldn’t even call it a customer service as it’s nonexistent if i’m honest just a straight up scam for your money, sometimes your money just disappears from your account with no help.
June 24, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
I enjoy Sky Bet but...
I enjoy Sky Bet. I like their bet options and their specials. My withdrawals normally land in my bank within minutes if not seconds but last night I had 2 small withdrawals that didn't go to my bank. So I waited till this morning and still no sign so I went on their "chat" site... if you want to know what a company thinks of you, just go on their "chat".. after battling through their robot I got passed to a human... but just like at midnight last night they were far busier than normal and I should expect delays, this is just after 7am I can't imagine many fools like me clogging up their chat at this time. Anyway after getting kind of generic answers from the human, answers that never answered my query I asked could he provide a link as I could make a complaint about the whole process... another generic answer, i ask again... 10 minutes after asking for a link no link nor answer was provided.. i have all this in pictures too. I really enjoy SkyBet but if they can't and wont answer simple questions as in where is my withdrawal and why has it been delayed and im only a €5 bet kinda customer what respect do they have for their customers? Be careful of this company in future. Im sure i will recieve my 2 payouts eventually but I only wanted to know was this delay a glitch or now the new norm as it would affect my betting but they refused to answer or give me an option to escalate the issue... Be lucky.
June 24, 2026
Unprompted review
Reply from Sky Bet
We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch.
We'd really like the opportunity to investigate this further and see what we can do to improve things for you.
Sky bet I've been on chat… can I attach screenshot of missing settled bets
This is ridiculous I've been on chat for a hour my bets clearly settled incorrectly but they won't re asses the payment all sites are getting worse since getting popular during the very bad covid period as people went online to enjoy their gaming the outcome of the bet odds stated but still incorrectly paid is bad never have issues but not that bad ever
June 23, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Sky slots machines where charging me…
Sky slots machines where charging me double on every bet I did . Tried to contact them but they won't help or do anything. Scam be careful people
June 23, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Reply from Sky Bet
Thank you for your feedback! We're really pleased to hear you had a great customer service experience. Your feedback means a lot to us.
Thanks for choosing Sky Bet.
Rupasi was amazing
Rupasi was amazing. Super helpful and got my account open in 10 minutes max.
June 22, 2026
Unprompted review
Reply from Sky Bet
Thank you for your brilliant feedback! We're delighted to hear that Rupasi provided amazing service and got your account opened so quickly.
Thanks for choosing Sky Bet.
Skybet all day good promotions great…
Skybet all day good promotions great choice of betting , excellent customer service 😊👍
June 22, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for your feedback! We're thrilled to hear you're enjoying our promotions, betting options, and customer service. Your support means a lot to us 😊
Thanks for choosing Sky Bet.
AVOID AVOID AVOID!!!!!
Suspend your account with no explanation and demand 3 months bank statements. All while holding on to YOUR MONEY!!! SkyTV are con merchants, I assumed sky bet was a different entity, obviously I was wrong
June 21, 2026
Unprompted review
Quick at sorting my inquiry 👍
June 21, 2026
Unprompted review
Reply from Sky Bet
Thank you for your feedback! We're really pleased our team could resolve your issue quickly. That's what we strive for every time.
Thanks for choosing Sky Bet.
Needed to update my name on my account…
Needed to update my name on my account to my married name. Used the live chat and was easily able to upload all necessary documents, with very clear and precise instructions on what to upload etc. this was all done in less than 10 minutes and the account was updated immediately. Super impressed, well done Sky Bet!!
June 21, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that you had such a smooth experience.
We're really pleased our live chat team provided clear instructions and got everything sorted for you in under 10 minutes – that's exactly the kind of efficient service we aim for.
Your kind words mean a lot to us, thanks for choosing Sky Bet.
Customer Service team are fantastic!
Customer Service team are fantastic at sky vegas. Whilst I don't tend to win much at all compared to what i put in, the team are brilliant with any issues you may face. Keep up the amazing work everyone! :)
June 21, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for your kind words! We're delighted to hear that our customer service team has been fantastic in helping you with any issues!
We appreciate your loyalty and support. If you ever need anything, our team is always here to help.
Reply from Sky Bet
Thank you! We're really pleased to hear our customer service team was able to help you. Your feedback means a lot to us.
Thanks for choosing Sky Bet.
I was with this company for over 10…
I was with this company for over 10 years . Dont play the poker its rigged. They kept ringing me asking me irrelevant questions. I asked them to delete my poker account so I'm not tempted to go on it but they deleted my whole account and told me 10 other sites I'm barred from.
June 1, 2026
Unprompted review
had a issue with withdrawing money from…
had a issue with withdrawing money from sky bet account and was resolved promptly and efficiently
June 19, 2026
Unprompted review
Reply from Sky Bet
Thank you for your feedback! We're really pleased to hear that our team was able to resolve your withdrawal issue promptly and efficiently.
We know how important it is to get these things sorted quickly, and we appreciate you taking the time to let us know.
Thanks for choosing Sky Bet.
Will randomly advise you that you are…
Will randomly advise you that you are not able to participate in free spins or bonuses, providing no reasons for doing so, do not waste your time or money with them.
June 19, 2026
Unprompted review
Excellent service had a problem with…
Excellent service had a problem with promotion all sorted without any hassle 😀
June 19, 2026
Unprompted review
Reply from Sky Bet
Thank you for your excellent feedback! We're really pleased to hear we could sort out your promotion issue quickly and without any hassle 😀
Thanks for choosing Sky Bet.
I keep trying to place a bet
I like the site, but find my bets on special offers limited to a paltry £2.50 for no apparent reason. It's not like I'm winning fortunes. No explanation given.
June 19, 2026
Unprompted review
Fantastic help
Fantastic help, it took a while but the wait was worth the customer service
June 19, 2026
Unprompted review
Reply from Sky Bet
Thank you for your fantastic feedback! We're really pleased to hear that our customer service team was able to help you, even though it took a little longer than we'd have liked.
We appreciate your patience, and we're glad the outcome was worth the wait. If you need anything in the future, we're always here.
Thanks for choosing Sky Bet.
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