Terrible bought what was claimed to be refurbished focal Bathys headphone. When the arrive they look great but they won't power one. Plug in try different adapt try everything DOA. CALL the they're re... See more
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They were super quick in getting my brand new Yamaha CD player to me. They participate with Rakuten and so I got 3% which was better than BestBuy or Amazon. In fact, they had a Memorial Day sale with... See more
I had never purchased anything from SKY Gramophone and only found out about them through a Google search for Cyrus audio components. I had some questions about Cyrus and they responded in short order.... See more
Gramophone is an excellent local audio dealer. It's great to have showroom to audition gear - it's really the only way to buy, IMO. Due to supply chain issues, my purchase is on back order and I am... See more
Company replied
Company details
Information provided by various external sources
Welcome to SKY by Gramophone. We're Gramophone's online audio store. We provide high-quality audio products that suit every lifestyle. Shop today!
Contact info
4 West Aylesbury Road, 21093, Timonium, United States
- 410.308.1650
- support@skybygramophone.com
- www.skybygramophone.com
3.6
Average
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great Experience
Great shopping experience overall. Product arrived well packaged and fast.
June 2, 2023
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The product is very well made
The product is very well made. Great price!!! Awesome sound!!! Perfect size!!!! The light show is amazing.
June 1, 2023
Sound quality is amazing
The sound quality on our new Sonos Era 300 is amazing. I have enjoyed listening to music and find myself listening more to music than watching mind-numbing television. It’s definitely worth the hefty price tag for one speaker. The volume set at 50% fills the entire space with beautiful music. We love it!
Our new Sonos Era 300 speaker arrived within 4 days of placing our order. The business took great care with the packaging and provided a tracking number via UPS. We’re very happy with the care that was taken in packaging our new speaker. We recommend Sky by Gramophone to everyone.
June 7, 2023
Great customer service
Great customer service! They were quick to catch a mistake and made sure to fix it and call to make changes not just cancel the order like most people would! Fast shipping!!!
June 5, 2023
great customer support after a delay…
great customer support after a delay with delivery
June 18, 2023
Unprompted review
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Ordered on May 28th and just got it…
Ordered on May 28th and just got it today June 12th. It took way longer to ship than the 3 to 4 days printed on your website and horrible communication without my having to reach out to you.
May 29, 2023
Shipped fast
May 12, 2023
Good seler.Comunication not enough
They forget to put an invoice to my product i bought.After my call it was sent by email.
Otherwise comunication is so insincere.
Please don’t use a template.
Thank you
May 16, 2023
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Never received cable
Never received cable. Refunded $100 but it still cost me $10 and 2 weeks of my time. Thanks for nothing
May 9, 2023
Great price and fast shipping.
April 26, 2023
Best prices and best customer service!
April 23, 2023
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You had the product I wanted and…
You had the product I wanted and everything with the purchase and shipping went through smoothly.
April 3, 2023
Great price and fast delivery
March 30, 2023
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The purchase made was fradulent and my…
The purchase made was fradulent and my money should be returned. Tried notifying you all.
March 27, 2023
Great selection on high end audio…
Great selection on high end audio equipment. Excellent prices and quick shipping. Would definitely use again.
March 6, 2023
I had to return the unit I bought
I had to return the unit I bought, but customer service was excellent. My fault. I didn't realize that the model in question lacked analog inputs.
March 23, 2023
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