SkyGeek Reviews 491

Some materials were backordered. A week after my order, I received an email saying the entire order was to ship the following day. One week after this I follow up as I had not received my order. Apparently two items were still backordered and the rest of the order was still waiting on these parts which could be weeks out. Two weeks after my order, nothing had shipped! A phone call resolved it and the in-stock parts shipped. Almost three weeks to receive parts that were in stock when I ordered. This is a little frustrating and is not communicated clearly on the web site. Advice: do not order online but call and talk to a representative.

The part I ordered ended up being on back order but it did not say that on the website. I’ve been grounded for two weeks waiting on simple engine mounts. When I contact SkyGeeks and asked them to ship them overnight once the parts came in I was told no. Still grounded and don’t have my parts. I will never buy from them again.

Customer service is subpar. When I finally got a response via email to my question about a part they had listed, it didn't answer my question, which I thought very clear initially...so after days of awaiting that response, I responded back saying that they didn't answer my question and they responded they weren't technicians... All I was asking them do was verify the part number to the description...their part number and description didn't match the vendors...simple stuff, but since they aren't "technicians", apparently it's just too hard. I'll order from Wix or Wag Aero.

I purchased the product and I’m still waiting for it due to covid it was back ordered that was about three weeks ago

Fast and accurate service, great shipping times.
Will be buying from them often!
Definitely recommend them
The review was a PIA I do not recommend this!

The products I needed Arrived quickly and correctly.

They always have what I need when I need it. The turn around time as great and I couldn't be happier! Definitely my go to shop!!!

Excellent service. I ordered with a small delay product was here

I wasn’t shown at time of purchase, but lead time ended up being 56 calendar days. Wouldn’t have bought it if we knew that at the time.

I love ordering from SkyGeek, I really do. The online ordering process is sooooo easy and you usually always have everything I need. However, I always order manufacturing certs and pay $15.00 fee but they NEVER come with the order. I have to email the company and request them, provide all the order information you should already have, and then wait for the certs to be emailed. I can't begin to use the product with out the certs and I usually have to wait a couple of days to get them, meanwhile, I have parts waiting to be assembled and no usable product. Please - Please - Please include the certs with your packaging....every time they are ordered.

I ordered two cable turnbuckle chains and a turnbuckle tool. They were exactly what I wanted they’re made of quality materials and worked perfectly on S92 cables. Shipping was extremely fast packaging was excellent and the price was very competitive.You get what you pay for and this is complete quality.

Ordering experience was good, but the search engine on the site wasn’t 100%. I searched the item by aircraft type which brought up one result, but I knew you had other options. I racked down the part number and then found what I wanted.
I understand the shipping issues, but the response was misleading.
First I was allowed to pay for guaranteed next day shipping, that was not available, this was later refunded...thank you.
Second the confirmation said ‘ready to ship in 11 days’, but it took over a month. This wasn’t because of UPS, it took over a month for you to get the items together and give them to UPS for shipping to the UK.
Ordered on December 12th, still don’t have them!

Horrible. Sent the wrong part number. Called and emailed for two weeks now and no one contacts us. This is $800 in parts. Next step is to contact law enforcement.

Update: Did not receive any reply from staff as indicated. Phone number was left with the voice message. I'd leave the email but this site wont allow.

Update: Another day and no contact about the incorrect parts. Just a brutal site!!

I never received my 2 boxes of gloves, I was sent an email saying my gloves wont be shipped until July 14, 2021.

Great website. I work at Denver Airport and they had my favorite day wands. Reasonable prices and delivery. Will order from again.

It is always great to find an item online and then buy it without any hassles. That has always been my experience with SkyGeek. Please keep up the great work.....

Ordered the part for overnight delivery and item didn't ship until a week later , called everyday and never received a straight forward answer wish this was the first time it had happen but its not