Skypax US, Inc Reviews 835

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many appreciate the smooth and easy user experience, along with the efficient and quick resolution of any issues. People frequently mention the outstanding customer service, noting the clear communication and proactive support provided. However, some customers expressed dissatisfaction with the delivery service, citing issues like missing packages, long tracking times, or unexpected separate deliveries. A few other people also felt that the pricing was high, with shipping rates sometimes exceeding expectations or making the overall cost of goods significantly more expensive.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the prompt, professional, and reliable... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the immediate and fast... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise competitive and... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the team's helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

Ledgit service, item arrived as supposed. Tracking are a bit long to track at the beginning, like more than a week, and customer service may be quicker though. But they responded me with usefull answe... See more

Rated 5 out of 5 stars

Great company to deal with. they take the effort to help out when clarity is needed and their pricing is very good. Packages get repackaged and combined very professionally and protects goods adequate... See more

Rated 5 out of 5 stars

I needed the limited edition 67 SOL spray for my daughter’s collection that was only sold in America. Used this company as they were the only ones to ship perfumes, the cost was more than I expected b... See more

Rated 5 out of 5 stars

Everything went really well. The information when the order has arrived at Skypax US, then you can choose how and with which company you want the package to be delivered and then you will be informed... See more


Company details

About Skypax US, Inc

Written by the company

Shop US stores with SkypaxUS. International parcel forwarding service serving thousands of customers globally. Consumer and business shipping plans.

Save up to 80% on shipping with merging and consolidation.

We also ship Dangerous Goods internationally, including goods such as lithium batteries and flammable items such as perfume.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

835 reviews

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Replied to 44% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing service

Incredible service. Upon request, I got pics within 3 minutes. Shipment was immediate, with Fedex quick delivery to France, at very competitive rates. Now I know I can rely on Skypax for my purchases in the US .

April 2, 2026
Rated 5 out of 5 stars

Excellent service

Quick shipping, packed well, site works great and is easy to use, very responsive and efficient customer service....no problems whatsoever.

March 11, 2026
Rated 1 out of 5 stars

The shipping cost was highway robbery

The shipping cost was highway robbery. One 9$ bra cost me over 50$ usd to ship to canada (right next door)

March 9, 2026
Skypax US, Inc logo

Reply from Skypax US, Inc

Hello. I am sorry you felt the price was high. I see that you in fact paid $35 USD for shipping, not $50. We do offer a calculator on our website so you can see shipping rates before using our service.

Small parcels are disproportionately expensive due to courier rates and having similar processing time and costs to large packages. The best savings are achieved when combining multiple orders into a single shipment, or repacking to remove excess packing and reduce volumetric weight.

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