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Rated 1 out of 5 stars

This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone ca... See more

Rated 2 out of 5 stars

The phone app is one of the glitchiest out there. I'm paying for 3 services, yet the app OFTEN doesn't work. Unfortunately, tech support normally can't do much because it's the glitchy app--they just... See more

Rated 1 out of 5 stars

Since trustpilot removed my last honest review of skype I refer readers to their overal rating, less than two stars. You see microsoft that owns skype is too powerful for a little place like sitejabb... See more

Rated 1 out of 5 stars

Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off wh... See more

Company details

  1. Phone and Internet Service
  2. Conference Calling Service
  3. Internet Service Provider
  4. Media Company
  5. Mobile Network Operator
  6. Telecommunications Service Provider

Information provided by various external sources

Hent Skype, og ring til andre Skype-brugere helt gratis – uanset hvor i verden de er.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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1-star

No history of asking for reviews

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1.5

All reviews

(1,581)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Skype deleted my bookmarks

Skype deleted my bookmarks, both in mobile and laptop versions. Do you expect me to add them all again? This is a ridiculous app! Will never recommend this app.

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

UNBELIEVABLY TERRIBLE

ABSOLUTELY NO WAY TO CONTACT CUSTOMER SUPPORT!!!!!!!! CAN YOU BELIEVE?
CALLS TO A PHONE NUMBER WERE NOT GOING THROUGH THOUGH I HAD SKYPE CREDIT! IT KEPT SAYING THAT I HAD NO SUBSCRIPTION!

INFINITE OTHER PROBLEMS.

May 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Looters

They keep charging money and there's no way to get a refund. I tried to contact live support but they took 30 minutes for verification but still they were unable to verify my account and I lost my money.

April 6, 2023
Unprompted review
Rated 1 out of 5 stars

There was a good program for me

There was a good program for me, but unfortunately every time it needed an update, I had to enter a new password. Naturally, this was annoying. This is exactly why I stopped using ICQ.

March 28, 2023
Unprompted review
Rated 1 out of 5 stars

Thought I paid for 1 month but they…

Thought I paid for 1 month but they actually trick you and write in small print on email that they will charge you every month. Then they make it so hard where to find the cancel option. great job to MS thieves as per usual

March 24, 2023
Unprompted review
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Rated 1 out of 5 stars

please, do not take users' money

Why would you deactivate the balance if a person don't use it?
Imagine you have 100 USD on your bank account. And imagine bank deactivating/taking your money if you don't use it
This is so interesting that I can't put anything more than 1 star.
Thank you for your work.
Good product though but the decision on taking people's money is making it 1 star (unfortunately)

March 5, 2023
Unprompted review
Rated 1 out of 5 stars

I was on skype because the class I was…

I was on skype because the class I was enrolled in required me to be on a skype call. I never asked for an account, but I got charged a monthly fee of $2.99. Trying to cancel the account took more than an hour. It is not clear or easy to cancel, and of course there is no one to call. What a scam! I wonder how many people, who never wanted an account are charged every month.

March 3, 2023
Unprompted review
Rated 1 out of 5 stars

The death of a once great app

Who designed Skype calls to phones?

It makes no sense.

I think it was designed by a hyperactive, crack addicted, depressed monkey.

This is one of the worst designed apps I have ever used.

As mentioned by others, the call quality is very bad, compared to WhatsApp or Line.

MS bought Skype, then trashed it, then made it worse.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great

Great. I contacted them because of one month longer usage. Then I told them I dont want that, they send me the money back. Great

February 16, 2023
Unprompted review
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Rated 1 out of 5 stars

What happened to Skype?

This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone call. You can't even edit a contact entry. If MS wants to get into the Social Media game why didn't you just create an app instead of ruining this one? Weren't apps your core business?

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

Microsoft Filth

Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off when credit runs out. Lazy, filthy Microsoft scum are unable to think rationally or act decently.

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

I am trying to set up an account…

I am trying to set up an account Everything is fine until the robot check. After correctly completing the select the pictures with the same object, I get a blue tick - followed by then being reverted to the robot check page, ad infinitum.

I have tried in the app, clearing cache etc, on the web, incognito , Wi-Fi and 4G using iPhone and PC but nothing helps. The customer assistance is dreadful, basically I go through all the help options and am asked to sign in - MY PROBLEM IS I CANT SET UP THE ACCOUNT TO DO THAT!

I have previously successfully set up an account for my disabled brother on his tablet, that was so easy. And other family members have done too. How on earth do I get signed up when I can’t make any contact with the company to discuss the problem?

January 17, 2023
Unprompted review
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Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. They never solve the problems. I paid for a subscription but I can't use it and they don't refund my money!!
Skype says: contact with Google and Google says: contact with Skype.
I chatted with one of them to resolve the issue. She doesn't even know how to talk to a customer. Nervous girl!!!

January 6, 2023
Unprompted review
Rated 1 out of 5 stars

Skype have been totally poor

I've read some Skype reviews on here, they're like mine. I bought some Skype credit.
Then later on, my Skype credit is suspended. I have to reactivite. I tried once, and they needed a separate email address, so I put one in, and again today, no Skype code received to activate it. My body is quite unwell. My time is like gold. This review is minus 5. I just wish my money back and will only use Skype as a backup. Date of experience is an estimate.

January 5, 2022
Unprompted review

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