Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more
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Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
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be careful about delivery. Some of mine were delivered broken.
Unfortunately 4 were delivered cracked and they will not replace them, but other than that they look ok.
Great overall service
Arrived quick. Driver friendly and dropped the pallets in a great position. Order process was simple. Quality is perfect. Thank you
Absolutely delighted with the service…
Absolutely delighted with the service provided, driver extremely helpful and delivered it as close as he could to my garden would 100% recommend and will definitely use slade’s garden again 👍
Block paving great service
Great service, best price I could find run how a business should be run
Poor communication after order
The delivery was much quicker than expected, which was a pleasant surprise.
However, there was no confirmation of purchase or estimated delivery date. I only received an email on the morning of delivery, and it came under a different company name, which made me think it might be a scam.
If I had been at work, I could easily have missed the delivery as there was no prior notice. It also wasn’t made clear that a missed delivery would incur a £70 charge—I only discovered this on Trustpilot after becoming concerned about the lack of communication.
Clearer updates and upfront information about delivery schedules and charges would greatly improve the experience.
Great company with fab staff. Zoey was great
Zoey was just fabulous and chased my order up, when the delivery company was messing us around with the delivery times.
Great price too. Would highly recommend
I’m away on leave until August and…
I’m away on leave until August and haven’t seen product yet but delivery was excellent
Delivered on time and price was right.
Great service,
Order my slabs, quick & easy.
Got told a delivery date.
Free delivery which was great.
Ordered on the Monday Evening, slabs were delivered on the Friday, I wasn't in but the slabs were left on my drive, securely bound on a pallet and a photograph of delivery,
Great service.
Extremely happy with the service
Extremely happy with the service.
Very cheap and quick with delivery .
Don’t buy from them
Don’t buy from them
They add extra £95 per pallet and nobody tells you!!!!!! We pay £1300 for delivery how crazy is that? Before buy from them check the price over the phone and ask for delivery! We ask to refund the money per pallet but the customer service if terrible - very rude behaviour!
Overall satisfied with the company and…
Overall satisfied with the company and the order I have made. Only slight issue that I would have, is that the delivery notice was quite last minute, especially since you need to sign for it otherwise there’s a redelivery charge of £70+
Delivery of slabs on a pallet was very…
Delivery of slabs on a pallet was very poor. All slabs damaged as rubbing together on pallet with no protection. Contacted Slades who were very unwilling to help. Never using them again!
Goods we're in stock and despatched…
Goods we're in stock and despatched promptly. The edging stones are good quality and really finished off our patio area.
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