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Slane Cycles Reviews 

5,563
•
TrustScore 5 out of 5

4.8

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and knowledgeable staff, highlighting excellent communication and a friendly approach. Many people frequently noted competitive pricing and quality products, often finding items cheaper and performing brilliantly. The service is widely regarded as exceptional, with efficient, prompt dispatch and speedy delivery options appreciated. However, some customers also noted occasional delivery issues. A few people mentioned waiting longer than expected, with some items arriving late even after paying for faster shipping.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the availability of hard-to-find items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and super-fast... See more

Price

People report positive experiences with price, consistently finding competitive and great prices, often... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as brilliant, excellent, and 10... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slane Cycles provide excellent customer service. The entire staff are super helpful and knowledgeable and helped me to purchase the correct items. Their replies are always prompt and quick via email.... See more

Rated 5 out of 5 stars

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more

Rated 5 out of 5 stars

WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more

Rated 5 out of 5 stars

Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,563)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

My first experience of Slane Cycles

I had researched the product I wanted online - in this case an alternative bike computer to the model I have used for a number of years.
I did, though, want to purchase from a bike shop if at all realistic (on cost) & possible (on availability).
Slane Cycles fitted both bills, even though they are in beautiful Belfast & I live in West Yorkshire.
I phoned Slane Cycles for advice, was able to speak to a real person straight away, who was really helpful & checked with his colleagues for the details I wanted.
The ordering process online was straightforward.
I placed my order in Thursday evening (after hours) & received the item the following Tuesday lunchtime.
Slane Cycles used Royal Mail for the delivery, which would be my usual preference.

July 9, 2024
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