Slapiton Reviews 

227
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

I can’t recommend this shop enough for expert friendly advice. I always use them for all my fragrances, and would never go anywhere else. G’ma is a joy to be served by. V happy, and thank you.

Rated 1 out of 5 stars

I cannot not beileve any positive responses as there are far too many bad experiences like mine. They do not answer the telephone or reply to emails. I will never use them again. Over 4 weeks and no... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID !! Ordered gifts on the 16th December, despite emails and calls that nobody answers I’ve had no update. This is terrible customer service and an error on my part for having not... See more

Rated 5 out of 5 stars

My most recently arrived damaged ,alas thru royal Mail . The parcel smelt lovely ! without hesitation Slapiton ,apologied ( on postal service behalf) and duly dispatched a replcement . I was asked... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Salon

Information provided by various external sources

At Slapiton you will find designer and salon skin care, make-up, fragrances, hair care, nail treatments, sun care and self tan products with free uk delivery, whatever the cost of your order. Customer Services Lines are open 10-4 Monday to Friday.


Contact info

2.8

Average

TrustScore 3 out of 5

227 reviews

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2.8

All reviews

(227)

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Rated 1 out of 5 stars

It has been 31 days since ordering…

It has been 31 days since ordering perfume with this site. I have sent three emails. The first email received a response to say that the product is being dispatched, but the last two have been ignored. The phone number does not connect - says 'user busy'. I have no idea what the next step is, but just wanted to warn anyone looking to purchase from Slapiton.

December 13, 2019
Rated 4 out of 5 stars

Great service and a very competitive…

Great service and a very competitive price. What more could you ask for. I had a hitch when the auto address fill missed off my house number, but once this had been corrected, the delivery was very quick. Well done Slapiton!

November 29, 2019
Unprompted review
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Rated 5 out of 5 stars

I am a new customer to Slapiton

I am a new customer to Slapiton. I found the purchase through the website very easy, their prices competitive and no suprise delivery fees at check out. Their despatch and therefore delivery by Royal mail was very quick. I would recommend as a supplier who gives good service.

November 22, 2019
Unprompted review
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Rated 5 out of 5 stars

Amazing service and great range of products.

Can’t not fault the service provided, every single time regardless of who you deal with.
I would definitely recommend Slapiton as the go to place to buy all of the range of products they sell.( the range that Slapiton stock is vast)
I have never found an item I am after out of stock yet either.

October 4, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible Company

I ordered from them 2 weeks ago. No product. No reply to email or telephone calls. Obviously the product was out of stock. Why have a telephone number, when calls are not answered? In the past they have been okay. They answered the phone. I don't know what has happened to them. If they do not start to treat their customers well, they will go out of business, as they will get a terrible reputation. I will never use them again.
Edit: I just got through, after 2 hours. They said that the bad reviews were fake. This is not a fake review. They said they were having trouble getting the item I was trying to buy from Opi. WHY IS THE ITEM ON THE WEBSITE WHEN IT IS OUT OF STOCK???? Removed them from my phone book. 1 star still stands.

September 18, 2019
Unprompted review
Rated 1 out of 5 stars

Not professional at all.

Ordered advertised 5 working days for delivery, 3 weeks later it arrived too late for the present I ordered for and no communication for delay.
No answer to calls or emails. I returned the product and 3 weeks later still no redund still no answers from them. I wont be using again.

August 21, 2019
Unprompted review
Slapiton logo

Reply from Slapiton

Dear Lisa,
thank you for your feedback.
We are sorry that this item was debited and dispatched late. This was due to the item being repacked and an unexpected delay on its arrival.
We have checked that the item has been refunded and it was in August 2019. Please recheck with Paypal.
We have sent you an email apologising for the service received.
Regards
Slapiton

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Rated 5 out of 5 stars

Ordered Giorgio Armani Aqua Di Gio…

Ordered Giorgio Armani Aqua Di Gio Profumo 125ml from them. They were the cheapest on the internet. 4 days later a brand new, sealed bottle arrived. I checked the manufacturing date and it was only 3 months old, so not old stock.
Saved over £25 compared to Boots. Totally genuine product, easy to get through on the phone & reliable service.
I'll definitely buy from them again.

July 8, 2019
Unprompted review

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