SleepSoul Mattresses Reviews 

5,840
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,492 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally fast delivery service, noting that orders arrive promptly and packages are handled with care. Customers are consistently impressed by the outstanding comfort and superior support provided by these well crafted mattresses. Buyers often mention the remarkable value for money and the surprisingly affordable prices for such premium quality. However, some customers also noted that certain models became uncomfortably firm or started sagging after extended use. A few reviewers mentioned experiencing unexpected back or joint pain because the sleep surface turned out too hard.

What people talk about most

Product

People report positive experiences with product, highlighting the high comfort level and quality materials.... See more

Quality

Consumers find quality to be positive, highlighting impressive materials and great value for the price.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

Clients share positive opinions on price, highlighting that the cost is very reasonable, competitive, and... See more

Value for money

Users describe satisfaction with the value for money, highlighting the impressive quality relative to the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought via Amazon, prompt delivery and neatly packaged in a box. Opening was quick and easy, inflating within seconds. Handy little cutter provided to remove the plastic covering. The mattress was bou... See more

Company replied

Rated 5 out of 5 stars

What an amazing mattress! Medium and not too firm. Extremely comfortable. Like the fact it's no turn - only once every three months and then it's only a spin - much easier to handle than standard mat... See more

Company replied

Rated 5 out of 5 stars

Delighted with this mattress, excellent value for a comfortable pocket sprung mattress with a cooling gel layer. It’s perfect for us in the loft bedroom as not too heavy, easy to handle with handles... See more

Company replied

Rated 5 out of 5 stars

I'm in love with our bed again! I'd never heard of Sleepsoul before my wife purchased our Space 3000 mattress but I'm so pleased with her choice. It's by far the comfiest mattress I've ever slept o... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Promotional Products Supplier

About SleepSoul Mattresses

Written by the company

The World's a better place after a good nights sleep. Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame. Choose from our unique designs to experience the perfect night's sleep - all night, every night, Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience. We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today
Why Choose SleepSoulWhere To Buy

Which? Best Buy Winner

Written by the company

Our Space double mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
10 year guarantee
All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.

Awarded a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.

Contact info

Which? Best Buy Winners

Award-winning Space, Heaven & Bliss mattresses. Sleep better tonight.

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,840)

1,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Most comfortable mattress ever…

Most comfortable mattress ever fantastic sleep

August 10, 2026
SleepSoul Mattresses logo

Reply from SleepSoul Mattresses

Thank you for your fantastic feedback. We’re delighted to hear you’re finding your mattress so comfortable and that you’re enjoying such a great night’s sleep. Here’s to many more restful nights ahead!

Rated 5 out of 5 stars

Delivered very quickly and it’s the…best mattress ever

Delivered very quickly and it’s the best mattress I’ve ever bought slept better since buying this I would definitely recommend to anyone who needs a new mattress

August 10, 2026
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Reply from SleepSoul Mattresses

Thank you for your wonderful feedback. We’re delighted to hear it’s the best mattress you’ve ever bought and, most importantly, that you’ve been sleeping better since! Thank you for the recommendation, and we wish you many more comfortable nights ahead.

Rated 5 out of 5 stars

Delivered on time

Delivered on time

August 9, 2026
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re pleased to hear your delivery arrived on time and hope you’re enjoying your purchase.

Rated 5 out of 5 stars

Comfortable mattres

My mattress is very comfortable and it's the best night sleep I have ever had.
Thank you am glad I found you.

August 13, 2026
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Reply from SleepSoul Mattresses

Thank you for your lovely comment. We’re glad you found us too, and we really appreciate you choosing us. We hope you continue to enjoy your purchase!

Rated 4 out of 5 stars

Easy of being able to buy and transport…

Easy of being able to buy and transport home

August 9, 2026
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re pleased to hear you found the buying process straightforward and the product easy to transport home. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Not opened the mattress yet

Not opened the mattress yet but looks ok from the end but the box was open when delivered

August 12, 2026
Unprompted review
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re sorry to hear the box was open when your mattress arrived. We hope everything is in perfect condition once unpacked, but if you do notice any issues, please get in touch and we’ll be happy to assist.

Rated 5 out of 5 stars

DELIVERED ON TIME BY TWO MEN AND PUT…

DELIVERED ON TIME BY TWO MEN AND PUT IN THE ROOM.

August 12, 2026
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re pleased to hear your delivery arrived on time and that the team placed everything in the room for you. We hope you’re enjoying your purchase.

Rated 5 out of 5 stars

A very good mattress

Our experience has been really good, a good mattres and also an affordable price.

August 9, 2026
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Reply from SleepSoul Mattresses

Thank you for your lovely feedback. We’re delighted to hear you’ve had such a good experience and that you’re pleased with both the comfort and value of your mattress. Wishing you many restful nights ahead!

Rated 5 out of 5 stars

Fabulous mattress

Fabulous mattress! Now the most comfortable in our house, so will be buying 2 more in the future. Excellent service.

August 12, 2026
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Reply from SleepSoul Mattresses

Thank you for your fantastic feedback. We’re delighted to hear your new mattress has become the most comfortable in the house! It’s wonderful to know you’re already planning to purchase two more. Thank you for your kind words about the service and for choosing SleepSoul.

Rated 5 out of 5 stars

It’s was delivered on time and driver…

It’s was delivered on time and driver called before coming to confirm the time which makes it easier.

August 11, 2026
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re pleased to hear your delivery arrived on time and that the driver called ahead to confirm. We know how helpful this can be when planning your day, so it’s great to hear everything went smoothly.

Rated 5 out of 5 stars

Good delivery

Good delivery, very helpful staff.

July 8, 2026
Unprompted review
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re pleased to hear the delivery went smoothly and that you found the team helpful. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great nights 😴 lovely and comfortable…

Great nights 😴 lovely and comfortable cool too in these warmer nights we are having ,mattress gives very good support and I've woken up feeling refreshed with no aches and pains,your company Sleepsoul really got it all right with this mattress, comfort, ,quality,support both body and the explanation on unpacking both in the shop and the instructions in packaging,price really good so much so told my friends and one went and bought one too straight away she's very pleased too, thanks again for a lovely mattress and many more nights of restful sleeping 😴 💤

July 17, 2026
Unprompted review
SleepSoul Mattresses logo

Reply from SleepSoul Mattresses

Thank you so much for such wonderful feedback. We’re delighted to hear your SleepSoul mattress is keeping you comfortable, cool and well supported, and even better that you’re waking up feeling refreshed. It’s fantastic to hear you’ve recommended us to your friends too, and that they’re just as pleased with theirs. Wishing you many more restful nights ahead!

Rated 5 out of 5 stars

The SleepSoul Heaven 1000 single…

The SleepSoul Heaven 1000 single mattress is very comfortable and cool. It gives good support and is easy to move about on. I've not had backache since I changed to this mattress. I am very pleased with it, and the price was very reasonable.

August 11, 2026
Unprompted review
SleepSoul Mattresses logo

Reply from SleepSoul Mattresses

Thank you for your lovely feedback. We’re delighted to hear you’re finding your SleepSoul Heaven 1000 so comfortable, cool and supportive. It’s great to know you’re waking up without backache and that you’re pleased with the value too. Wishing you many more comfortable and restful nights ahead!

Rated 2 out of 5 stars

Uncomfortable

Uncomfortable, to springy. Don't get a good night's sleep. Sending back when we get a replacement from somewhere else.

August 11, 2026
Unprompted review
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Reply from SleepSoul Mattresses

We’re sorry to hear you haven’t found the mattress comfortable. It can take up to 30 days for your body to fully adjust to a new mattress, particularly when changing to a different firmness or construction. We appreciate that comfort is very personal and are sorry to hear this mattress hasn’t been the right fit for you.

Rated 5 out of 5 stars

brilliant services

brilliant services

August 11, 2026
Unprompted review
SleepSoul Mattresses logo

Reply from SleepSoul Mattresses

Thank you for your kind feedback. We’re delighted to hear you received brilliant service and really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

best buy

very comfy fair price and prompt delivery can't ask for anything more

July 22, 2026
Unprompted review
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Reply from SleepSoul Mattresses

Thank you for your great feedback. We’re delighted to hear you’re finding your mattress comfortable, well priced and that delivery was prompt. You really can’t ask for much more than that!

Rated 4 out of 5 stars

Comfy mattress. Delayed delivery.

Our mattress is as described really comfy our only criticism is the edge is very soft, more so than the rest of the mattress.
The price was fair.
It was easy to order however the delivery was delayed, a fault of the delivery company.

August 11, 2026
Unprompted review
SleepSoul Mattresses logo

Reply from SleepSoul Mattresses

Thank you for your feedback. We’re pleased to hear you’re finding your mattress really comfortable and that you were happy with the price and ordering process. We appreciate your comments regarding the softer edge and are sorry to hear your delivery was delayed. We hope you continue to enjoy your new mattress and many comfortable nights ahead.

Rated 5 out of 5 stars

It’s better than it looks online!

It’s better than it looks online!
Delivery was seamless especially with the tracker portal

August 10, 2026
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Reply from SleepSoul Mattresses

Thank you for your fantastic feedback. We’re delighted to hear your purchase looks even better in person and that the delivery went seamlessly. It’s also great to know you found the tracking portal useful for keeping up to date with your delivery.

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

August 7, 2026
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Reply from SleepSoul Mattresses

Thank you for your feedback. We’re delighted to hear you found the service helpful and efficient. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great mattress

August 7, 2026
SleepSoul Mattresses logo

Reply from SleepSoul Mattresses

Thank you for your feedback. We’re delighted to hear you’re happy with your mattress. Wishing you many comfortable and restful nights ahead!

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