Bought via Amazon, prompt delivery and neatly packaged in a box. Opening was quick and easy, inflating within seconds. Handy little cutter provided to remove the plastic covering. The mattress was bou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing mattress! Medium and not too firm. Extremely comfortable. Like the fact it's no turn - only once every three months and then it's only a spin - much easier to handle than standard mat... See more
Company replied
Delighted with this mattress, excellent value for a comfortable pocket sprung mattress with a cooling gel layer. It’s perfect for us in the loft bedroom as not too heavy, easy to handle with handles... See more
Company replied
I'm in love with our bed again! I'd never heard of Sleepsoul before my wife purchased our Space 3000 mattress but I'm so pleased with her choice. It's by far the comfiest mattress I've ever slept o... See more
Company replied
Company details
About SleepSoul Mattresses
Written by the company
The World's a better place after a good nights sleep.
Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame.
Choose from our unique designs to experience the perfect night's sleep - all night, every night,
Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience.
We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today Why Choose SleepSoulWhere To Buy
Which? Best Buy Winner
Written by the company
- Our Space double mattress is a Which? Best Buy
- What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
- 10 year guarantee
- All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.
Awarded a Which? Best Buy
Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys?
Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
Contact info
Unit 6a-1, Birlea Way, DE74 2HL, Derbyshire, United Kingdom
- 01332 812870
- info@birlea.com
- www.sleepsoul.co.uk
Which? Best Buy Winners
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery excellent and hour early…
Delivery excellent and hour early quality fantastic, bigger than last mattress which was a memory foam, 15 years plus old. Price excellent. Chaps all friendly and respected my property
August 8, 2026
Reply from SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear you were impressed with the quality and value of your new mattress, and that delivery was early and handled so professionally. It’s great to know the delivery team were friendly and respectful of your property too. We hope you enjoy many comfortable nights on your new mattress!
Had my first night on the mattresses…
Had my first night on the mattresses and had a restful sleep. It feels great
August 8, 2026
Reply from SleepSoul Mattresses
Thank you for your review! We’re delighted to hear you had a restful first night and that the mattress already feels great. We hope you continue to enjoy many comfortable nights of sleep!
Brilliant
We have a medium firm matteress and it's amazing our sleep is so much better and when one of us turns over the other one doesn't move it's great. It does weigh a ton though I need help turning it and lifting it to make the bed but a small price to pay.
July 23, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear your medium-firm mattress has made such a positive difference to your sleep, especially with the reduced movement when one of you turns over. We appreciate your comments about the weight too — our mattresses can be quite heavy due to the quality materials and construction. We’re so pleased you feel it’s a small price to pay for a much better night’s sleep! We hope you continue to enjoy many restful nights ahead.
only had the mattress for about 3 weeks…
only had the mattress for about 3 weeks so far so good good quality comfortable have to wait and see in the long term
August 8, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your review! We’re pleased to hear that after three weeks you’re finding the mattress comfortable and of good quality. We appreciate that you’ll be keeping an eye on how it performs over the longer term, and we hope it continues to provide you with a comfortable night’s sleep for many years to come!
Unfortunately I did not have a positive…
Unfortunately I did not have a positive experience, on the right side of my matress there was a dip and after contact the supplier they agreed to exchange it for me as I was told Sleepsoul would not acknowledge the issue. Thankfully I have a replacement from another manufacturer now that I am happy with.
June 19, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for taking the time to share your feedback. We’re sorry to hear you experienced an issue with your mattress and that you were unhappy with how the matter was handled. We’re pleased to hear the retailer was able to arrange an exchange for you and that you’re now happy with your replacement mattress.
We appreciate you sharing your experience, as customer feedback is important to us and helps us continue to review and improve our products and service.
Lovely mattress
Lovely mattress, my sleep quality is much better now that I'm used to the new firmness.
August 7, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your lovely review! We’re delighted to hear you’re enjoying your new mattress and that your sleep quality has improved now that you’ve adjusted to the firmness. We hope you continue to enjoy many comfortable and restful nights ahead!
Excellent mattress giving relaxing…
Excellent mattress giving relaxing sleep.
August 7, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your review! We’re delighted to hear you’re enjoying your mattress and that it’s providing you with a relaxing night’s sleep. We hope you continue to enjoy many restful nights ahead!
Comfortable mattress
Easy to order from, good descriptions of mattresses, I was kept up to date with delivery information. Mattress was delivered within the time suggested. The price was well within my budget & the quality is good.
The mattress is very comfortable, I have been having better sleep. I wake up during the night due to visits to loo, but I am sleeping longer & getting back to sleep quicker. Very pleased with the mattress. The only downside is that it's quite high & I have short legs! so getting in can be a bit of a mountaineering session! Apart from that, very pleased.
July 23, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your fantastic and detailed review! We’re delighted to hear you found the ordering process easy, the descriptions helpful, and the delivery updates useful. It’s wonderful to know the mattress was within your budget, offers great quality, and has helped you enjoy longer and more restful sleep.
Can you buy in australia,
August 1, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your interest in SleepSoul! SleepSoul mattresses are currently available through selected retailers in the UK. Unfortunately, we don’t currently sell or ship directly to Australia.
Really comfortable and sturdy
Really comfortable and sturdy, well constructed and feels cool to touch, we have purchased a second one since, would highly recommend it
August 7, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear you’re so pleased with the comfort, sturdiness, and quality of your mattress, as well as the cool feel. It’s wonderful to know you enjoyed it enough to purchase a second one! Thank you for your recommendation, and we hope you continue to enjoy many comfortable nights ahead!
The mattress is an excellent balance of…
The mattress is an excellent balance of comfort and support. It’s the first time I try SleepSoul and I love it very much.
July 13, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your lovely review! We’re delighted to hear you’re enjoying the balance of comfort and support your SleepSoul mattress provides. It’s fantastic to know you’ve had such a positive first experience with SleepSoul, and we hope you continue to enjoy many comfortable and restful nights ahead!
Delivery and mattress are excellent
Delivery and mattress are excellent.
Sleeping well enough and it keeps us cool at nights.
Only trouble we have is finding deep enough sheets and covers as the mattress is soooo deep.
Recommend though.
August 6, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear you’re enjoying the comfort of your mattress and that it’s helping you stay cool at night. We appreciate your comments about the depth — our deeper mattresses can provide excellent comfort and support, although we understand that finding suitable deep-fitted sheets can sometimes be a challenge!
Thank you for recommending SleepSoul, and we hope you continue to enjoy many comfortable nights of sleep.
After looking for the best mattress for july my disability
After looking for the best mattress on line I tried many companies and many couldn't find the time to explain what bed would be suitable for me. The manager from elephant beds penarth Road was excellent as true to his word the mattress he thought would suit me certainly was exceptionally comfortable. As being disabled many would agree visiting such places is impossible so we have to make do with pure honesty and elephant beds shine the best . Tom Horrigan
July 8, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your wonderful and thoughtful review, Tom. We’re delighted to hear that the mattress recommended by Elephant Beds has proved to be exceptionally comfortable and suited to your needs.
We hope you continue to enjoy many comfortable and restful nights on your SleepSoul mattress!
I'm in love with our bed again!
I'm in love with our bed again!
I'd never heard of Sleepsoul before my wife purchased our Space 3000 mattress but I'm so pleased with her choice. It's by far the comfiest mattress I've ever slept on. Initially I was a little sceptical of the memory foam top because I'd always thought it would be to hot but I'm really impressed with the fact that it's not... it's brilliant!
The mattress is clearly manufactured to a high standard using quality materials & I thought the safety cutter tool that's supplied to release it from the polythene was a very nice touch.
I'd definitely recommend a Space 3000 mattress.
August 7, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear that you’re so impressed with your SleepSoul Space 3000 and that it has helped you fall back in love with your bed! It’s great to know the memory foam top has exceeded your expectations, particularly when it comes to keeping you comfortable without feeling too warm.
We’re also pleased that you noticed the quality of the materials and found the safety cutter a useful touch when unpacking your mattress. Thank you for your recommendation — we hope you continue to enjoy many comfortable and restful nights ahead!
Good job
Good service from start to finish.i would recommend any one to you
June 10, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your lovely review! We’re delighted to hear you received good service from start to finish and that you would recommend us. We really appreciate your kind words and hope you continue to enjoy your new mattress!
We are really pleased with our purchase
We are really pleased with our mattress- I wouldn’t hesitate to buy one again , from start to finish , fantastic.
May 29, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear you’re so pleased with your mattress and that your experience was excellent from start to finish. It’s wonderful to know you’d happily choose SleepSoul again. We really appreciate your recommendation and hope you continue to enjoy many comfortable and restful nights ahead!
Well leased with the mattress we…
Well leased with the mattress we purchased no more waking up with back ache.
August 7, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your lovely review! We’re delighted to hear you’re so pleased with your mattress and, most importantly, that you’re no longer waking up with backache. It’s fantastic to know it’s making such a positive difference to your sleep. We hope you continue to enjoy many comfortable and restful nights ahead!
Great mattress
Great mattress , need a step ladder though, it's quite deep but if you like extra deep then fine😉
August 7, 2026
Unprompted review
Reply from SleepSoul Mattresses
Thank you for your great review! We’re delighted to hear you’re enjoying your mattress. We appreciate the comment about the depth — our deeper mattresses are designed to provide enhanced comfort and support, although we appreciate they can feel like quite a climb! We hope you continue to enjoy many comfortable and restful nights ahead!
Reply from SleepSoul Mattresses
Thank you for your review! We’re delighted to hear you’re happy with your mattress and would recommend it to others. We really appreciate your kind words and hope you continue to enjoy many comfortable nights ahead!
Mattress not as firm as I was…
Mattress not as firm as I was hoping/expecting, but what can one expect from 3-4 minutes lying on a bed in a showroom?
July 31, 2026
Reply from SleepSoul Mattresses
Thank you for your 4-star review! We completely understand that it can be difficult to judge the firmness of a mattress after only a few minutes in a showroom, as everyone’s comfort preferences are different. Our mattresses are independently tested for their comfort rating, but we appreciate that the firmness can feel different once you’ve slept on it at home.
We hope you continue to enjoy your mattress and that, with time, you become more accustomed to the feel and support it provides.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.