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See what reviewers are saying

Rated 5 out of 5 stars

Bought a set of bifold doors in 2018 from Slide and Fold. They have been perfect. They look great, and it's wonderful to be able to open our kitchen up - it really brings us closer to the garden. Just... See more

Rated 5 out of 5 stars

Exceptional customer service. Had an issue with our long standing sliding doors. Emailed Slide and Fold and Adam responded straight away. After a lengthy call, we managed to sort the fault and c... See more

Company replied

Rated 5 out of 5 stars

From start to finish, exceptional service for the supply of our bifolds and corner windows. Was not a straight forward job due to design, however all windows/doors fitted perfectly. Every last minute... See more

Company replied

Rated 2 out of 5 stars

Not sure if that is a real company at all. I asked for a quotation and waited days. Then I reached them by phone, sales department was not answering, other person said that John is busy but he will ge... See more

Company replied

Company details

  1. Aluminum Window Manufacturer
  2. Aluminum Frames Supplier
  3. Door Manufacturer
  4. Door Supplier
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

We’ve been providing a stunning range of doors and windows since 2006 with one goal in mind: Providing premium quality products for a reasonable cost We manufacture products in house which gives us the knowledge and expertise to provide information and guidance to purchase the perfect item for your space. As a British based manufacturer, we also control costs which means you never pay additional middle-man prices. Our products Choose from the beautifully designed TecTURA and SolaTHERM range of Aluminium Bi-Fold Doors or select our UPVC Modlock Bi-Fold Doors. Our VisTA range of aluminium sliding patio doors now with an ultra slim 35mm sightline. Select the perfect entrance door from our range of Contemporary, Premium or Designer range. Our support With specialist technical knowledge within fenestration, our specialist Sales team can review your structural opening size and advise you on the best course of action for the most cost effective solution for you. Our Technical team know all of our doors inside and out, with this they can answer any pre-purchase questions or provide in depth assistance on installation. Our Logistics team strive to make sure your delivery is on-time and in full every time. Our Customer Service team provide an unparalleled customer service experience, whether it's help needed after purchase to provide information, advice on installation or to arrange a replacement part, they will do their utmost to ensure you are fully satisfied.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I have just installed a sliding patio…

I have just installed a sliding patio door from slide and fold, i was impressed by the quality of the product, i definitely recomand.

September 9, 2023
Unprompted review
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Reply from Slide and Fold

Dear Lucian , Thank you very much for feeding back , We are really pleased you have had little issue installing and are happy with the quality. If you have completed photos we would love to put them on our new website due to be launched.

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Rated 5 out of 5 stars

Great company & customer service

Dealt with Adam from slide & Fold and I can not fault his customer service!. He was incredible helpful. We had a slight issue with our doors and the matter has been resolved without any hassle. This is a rare thing today. Many thanks again.

August 11, 2023
Unprompted review
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Reply from Slide and Fold

Dear Robert , Thank you very much for your 5* review , You have made Adam's day . I do hope everything else was ok for you.
It would be great to see any completed photos of your installation you may give us permission to use on our new website and be entered into a draw for £150 Amazon voucher. None the less if you choose S&F n the future please make my staff aware of this review. Once again , Thank you for your contribution.

Rated 5 out of 5 stars

Excellent value and friendly team

After having a few expensive quotes from other big name brands we came across Slide and Fold who gave us a very reasonable quote for supply and recommended fitter. They were attentive and meticulous with measurements and styles from the get go. We went for flush casement windows, with Satin finish to the Porch and Bathroom for privacy, patio door and after some advise and ideas from the team, we had our Kitchen door bricked up and replaced with a window. Altogether modernised and brightened our home. Extremely happy with cost and results.

July 3, 2023
Unprompted review
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Reply from Slide and Fold

Thank you Joe for feeding back , We are delighted you rate our service and offering as 5*. If you do have any photos you are prepared to share of the completed installation we are running a customer draw at the end of the month for received photo's for the opportunity to win a £150 Amazon voucher.

Rated 5 out of 5 stars

Ordered several doors

Ordered several doors, windows and bi-fold doors from Slide and fold. The service from placing my order with Clare in sales to delivery was very smooth. Adam in service and maintenance has been very helpful in answering all my aftersales questions. I would definitely recommend and not hesitate to use this company again

July 26, 2023
Unprompted review
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Reply from Slide and Fold

Dear Kim , Appreciate you taking time out of your day to feedback , Thank you very much.
If you choose to use us again Please make my staff aware of this review and we would welcome any completed photos you may have to use on the launch of the new website in September. Once again , Thank you for your 5*

Rated 5 out of 5 stars

Ordered my bi-fold door and all windows

Ordered my bi-fold door and all windows for my house from slide and fold. Quality seems great, fitters ran into a small issue on the bi-fold, called slide and fold up, Adam came out within 20 minutes and sorted the issue for us. Really friendly helpful chap, Matt and the rest of the sales team were also really helpful. Would highly recommend!

July 25, 2023
Unprompted review
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Reply from Slide and Fold

Thank you very much for this review and feedback Alex. I'm very pleased we
managed to sort everything for you through the whole process. If you choose to use S&F in the future pleasae remind my staff of this review.
We would welcome any completed photos for our new website launch if you had any

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Rated 1 out of 5 stars

We were lied to about the delivery…

We were lied to about the delivery date, no compensation- cost us £100’s of our own money. Unprofessional - will never use again.

Avoid using this company

July 18, 2023
Unprompted review
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Reply from Slide and Fold

Dear Mr Miller , we appreciate your feedback and I'm sorry your experience potentially wasn't how we would both want , However , we cannot find your details or order on the system so we would be grateful if you could forward your order number and delivery address and contact details to service@slideandfold.co.uk and we will look into this for you

Rated 5 out of 5 stars

Great great products always backed up…

Great great products always backed up by great customer service from Clare and the gang both pre sale and post sale. Only criticism I would say, when recommending them to anyone I know, is the sales discount promotions can vary too much for such an high end range of products meaning you have to time your purchasing. But great company.

June 30, 2023
Unprompted review
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Reply from Slide and Fold

Thank you very much for your 5* feedback and taking the trouble in your own time , everyone at S&F really appreciates that you have done that and we thank you for highlighting pre sale and post sale service. We would welcome any post installation photos. If you have need to order again in the future please make my Team aware of your review , Many thanks once again

Rated 5 out of 5 stars

Triple sliding door

I ordered a triple sliding door and opted to fit myself. I am generally pleased with the quality of product and fitting instructions but didn’t expect to have to glaze the units as part of the fitting process so called the technical team. Thankfully Adam came at short notice to help me to complete the fitting process. The door locking system is quite sensitive and somewhat tricky to get the locks to engage. A great value for money product and helpful staff.

August 12, 2022
Unprompted review
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Reply from Slide and Fold

Dear Mr Roche , Thank you very much for your recent feedback. The Team are really pleased we managed to assist on installation and more so that you are enjoying your sliding door after completion
we would welcome any photos you would wish to share of the completed door.

Rated 5 out of 5 stars

Outstanding quality & service - Thankyou!

From start to finish the service we received was outstanding! Amazing considering the promotional offer we got. We were only going to do the front of the house, but when we got offered the deal, we did the entire house - Our builder (who fitted the windows) was also impressed with the quality and how easy it was to order directly from the website - Thank you our house looks great and hopefully, I'll now get 12 months rest before the wife needs something else doing!!

July 9, 2022
Unprompted review
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Reply from Slide and Fold

Thank you Paul for taking your own personal time to feedback on your order with us. We are really pleased we deserve your 5*. Please , If you need any future assistance , make our sales staff aware of this review
Many thanks once again

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Rated 5 out of 5 stars

Bifolds & Corner Windows - Exceptional!

From start to finish, exceptional service for the supply of our bifolds and corner windows. Was not a straight forward job due to design, however all windows/doors fitted perfectly. Every last minute detail bottomed out, making sure everything was completely covered and agreed upon. Lead time was excellent with the equiupment being a bespoke colour also. Cannot recommend these guys enough! Will absolutely use again for a further project we are working on. Special thanks to Clare and Adam for answering the phone on numerous occassions... Thanks guys!!

June 13, 2023
Unprompted review
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Reply from Slide and Fold

Dear Scott , Thank you very much for your kind words and positive feedback , you have brightened our day. What awesome photo's also , truly bespoke.
I do hope you come back to us on your next project , Please make the Sales Team aware of this review if and when you do. Enjoy your new found space. Thanks once again

Rated 5 out of 5 stars

Got a TecTura sliding door in 2016

Got a TecTura sliding door in 2016, still working fine today. Just got another.
The quality and price are probably unbeatable. Makes a nice clunk and feels so solid.
The recent order took 5 weeks. They obviously have thier busy periods which is probably now. Be patient and plan ahead. I've bought spare wheels of the internet as a future maintenance item - no need so far. I fitted myself - where you save a fortune and have the time to prepare the the hole correctly - mine needed a lintel above. It's all about measuring 10 times before you order👍

June 9, 2023
Unprompted review
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Reply from Slide and Fold

Thank you Raymond for your excellent review and for taking your own time to feed back ,we really appreciate it. Your comments were sensible good advice. If you choose us again in the future please make my staff aware of this review , Many thanks again

Rated 5 out of 5 stars

Outstanding

Firstly I own and run a home improvement business and I have just recently started using slide and fold for my bifold doors and patio doors.
I have been fitted windows and doors for many years and I know a great product when I see 1.
Pricing is great and the product truly stands out from the crowd. I would recommend this company and product to anyone outstanding customers service and products.

June 7, 2023
Unprompted review
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Reply from Slide and Fold

Thank you for making our day today Frank , really appreciate you took the time to feedback and we are delighted with the 5 * review , particularly as you are in the Trade , Cheers

Rated 5 out of 5 stars

Above and Beyond

Great communication with the support team, over the phone. These guys really go the extra mile in understanding and offering solutions. 5 stars!

May 22, 2023
Unprompted review
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Reply from Slide and Fold

Thank you very much for your review , Your feedback is really important to everyone at S&F

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Rated 5 out of 5 stars

Good service from start to Finish

Ordered two patio door sets late last year and found this a great company to deal with. They helped me to make sure I had ordered the correct way of opening.
Doors very good quality and delivered on the day promised. One set of doors installed straight away with one technical question answered by their team in a helpful and cheerful way.
The second set stored in my garage until May and installed last week. Found two small parts missing so called the company expecting to have to pay for them
NO CHARGE WHATSOEVER
Posted next day
thats service
Thanks Adam

May 16, 2023
Unprompted review
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Reply from Slide and Fold

Brilliant Verdune , I and the Team are really pleased we could help and we appreciate not only your order but the fact you have taken the trouble to feedback your 5* review , Thank you. If you need anything new in the future , please mention this review to the Team

Rated 5 out of 5 stars

very professional company,communication…

very professional company,communication was outstanding , thank you for all your help , I would 100% use this company again.

May 12, 2023
Unprompted review
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Reply from Slide and Fold

Thank you so very much Derek , really appreciate that you were good enough to use your own time to positively feedback. We try and benchmark ourselves on the 5* reviews to ensure consistency so your comments really help when we review your job. Please , if you do decide to order again can you make my staff aware of this review , Cheers

Rated 5 out of 5 stars

Highly recommend

I purchased a number of products from slide and fold, the service and quality of the items was second to none. I would highly recommend both windows and doors to anybody! Brilliant customer service, especially from Adam for his technical advice and support, thank you.

April 5, 2023
Unprompted review
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Reply from Slide and Fold

Hello Mark , thank you for sharing your review , it was really welcome to see and everyone at S&F appreciates that you took the time to feedback. We hope you enjoy your new windows and doors and if you choose to order from us again in the future please make my staff aware of this review , Cheers

Rated 5 out of 5 stars

Great service

I purchased large aluminum sliding doors for my garden room. Slide & Fold were really helpful in getting the right product with a hole for a cat flap

Issues with one of the doors was resolved quickly and easily

After sales support was again superb with Adam providing great help to deal with questions I had around fitting and getting replacement items which I had broken

Great service and I would recommend

April 4, 2023
Unprompted review
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Reply from Slide and Fold

Dear Chris , May I thank you on behalf of S&F for your really positive feedback , I'm pleased we could help you all through the process.

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Rated 5 out of 5 stars

I used Slideandfold for my self build

I used Slideandfold for my self build. They were very competitive on price, the online tool was easy to use and when I came to order the customer service team were helpful and very thorough.

One pain arrived incorrectly sized but it was quickly replaced free of charge.

I had a number of ongoing questions round fitting, maintenance and building regs which they have helped me with promptly and without question.

I will definitely use them again.

March 1, 2023
Unprompted review
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Reply from Slide and Fold

Thank you Hugo for taking your valuable time to feedback and its great to receive your 5* review , we are really pleased we were able to help you. When you do require further elements can you please refer this review to my Team , Many Thanks

Rated 5 out of 5 stars

Slide and Fold Aluminium sliding doors

Slide and Fold supplied matching Aluminium sliding doors and a window for our garden room. The range of designs and configurations was very good, the price competitive and the online ordering process straight forward.

Everything arrived on time and very well packaged, I installed everything myself, using the emailed instruction brochure (which I could study ahead of delivery.) A piece of mis-matching plastic trim was replaced by post after 1 email.

I would definitely recommend Slide and Fold.

January 16, 2023
Unprompted review
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Reply from Slide and Fold

Thank you Andy for your brilliant feed back on generally the whole process , really appreciate it , The Team hope you will enjoy many a great day in your garden room , Cheers !

Rated 5 out of 5 stars

Seriously Good

Product is very good and keenly priced but the customer service from Adam & Clare is an excellent and increasingly rare thing. Thanks

March 16, 2023
Unprompted review
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Reply from Slide and Fold

Hi Stewart , How great to receive your 5* rating and feedback , thank you very much, we are very pleased Clare and Adam were able to help you

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