Sliding Wardrobe World™ Reviews 273

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and value. Many people also commend the efficient and helpful service, from initial inquiries to delivery. The staff receives frequent mentions for their professionalism and supportive approach, making the overall experience smooth and pleasant for consumers. However, some customers also noted issues with product quality, specifically mentioning trapped fibers or damaged items upon arrival. A few other people also felt that the delivery service could be inconsistent, with some experiencing poor communication or deliveries outside of the scheduled time. There was also a specific instance where a customer received custom-ordered doors that did not fit the provided measurements.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, appearance, and the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the excellent communication... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the great quality, exceptional... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and helpful service, noting... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic product. Arrived pm and all fitted by the next day. We are really pleased with the results and the quality of the units was very good. The runners and fittings particularly a... See more

Company replied

Rated 5 out of 5 stars

Just ordered and fitted a set of mirrored wardrobes from Sliding Wardrobe World. The wardrobe set was for an 1800mm opening and came complete with rails and 2 x 915mm doors. All goods were well... See more

Rated 5 out of 5 stars

Experienced DIY'r but this is the first time I've ever built a mirrored sliding wardrobe. Did loads of research online at various sights and for me Sliding Wardrobe World had the best sight, easy guid... See more

Rated 5 out of 5 stars

The communication from the start was excellent . Even had a query when ordering sent email and got answered pretty quickly and it resolved any issues i had ordering at the time . The response email to... See more


Company details

  1. Bedroom Furniture Store

Written by the company

Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

273 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A high quality, cost effective alternative to the expensive bespoke wardrobe builders in the market.

The ladies at Sliding Wardrobe World could not have been more helpful in assisting us towards our decision.
Now that our doors are in the look great, feel great and have given us a fantastic 4 metre long wardrobe space with the interior bespoked by our carpenter to our own design.
I highly recommend Sliding Wardrobe World as a high quality, cost effective alternative to the expensive bespoke wardrobe builders in the market.

April 13, 2024
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Rated 5 out of 5 stars

Great delivery and doors were perfect…

Great delivery and doors were perfect for my requirement. Said you need two people to safely install, but I managed on my own with no difficulty. Very light weight which is just what I needed

March 3, 2024
Rated 5 out of 5 stars

Custom size doors

Well, what can I say, overall an excellent service my order was ready over a week earlier than expected. My custom made doors arrived as promised and in perfect condition, fitting was fairly straightforward and I am delighted with the end result. Highly recommended.

April 6, 2024
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Rated 5 out of 5 stars

Beautiful wardrobe doors

Beautiful wardrobe doors, easy to install and still look great. Saves lots of room in the bedroom and have gained lots more wardrobe space. Really good communication and help too from the staff.

March 24, 2024
Rated 5 out of 5 stars

Great company

Great company, I sent my order and before processing it I was advised how it may look better using an alternative frame colour etc, we now have fabulous sliding doors in a fantastic finish and colours. ( our choice would have been so wrong so thank you)
Delivery was prompt
Faultless

March 3, 2024
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Rated 5 out of 5 stars

Very happy

Really pleased with the quality and prompt delivery. Really appreciate that the doors were delivered to the room of our choice.
Put them up in a long afternoon.

February 17, 2024
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Rated 5 out of 5 stars

Excellent service.

Amanda was very helpful prior to ordering the doors.
The doors arrived 2 weeks after order was placed. There was good communications with HDS, the delivery people. The delivery people arrived at the time they said they would. Unfortunately one of the doors were damaged when they arrived. Alicja dealt with the problem promptly. Disappointing having to wait further 2 weeks for the replacement door.

February 4, 2024
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Rated 5 out of 5 stars

Great company, service and experience

We have had the most incredible service and experience with this company. I initially emailed with some questions before ordering and got a super fast response from Amanda, with some helpful suggestions on how I might organise the internals (which immediately gave me some confidence) and I submitted the order.

The email correspondence was great, with good communication from the delivery companies too - who were friendly and helpful on arrival.

The frame and doors are now fitted and look great, however I cut the T-track 9mm too short. Although I could probably live with it, it would annoy me and I’d notice it every day.

I contacted them again, to purchase another track and was amazed that Amanda gave me the opportunity to purchase the new track a cost price, as a gesture of good will. The cut I made in the T-Track was entirely my fault (and it didn’t cross my mind that I’d pay anything but the retail price), but once again the company has shown themselves to put the customer and their experience first!

There are few incredible companies now-a-days and expectations are often low, but I believe you will not regret having dealings with this one!

Well done and keep it up!

February 2, 2024
Unprompted review
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Hi Dan, what a very kind review thank you, we will pass on your comments. We have an unwritten rule of never profiting from customer mistakes, so I'm really glad we could help. If you need anything in the future, you know who to get in touch with. Regards SWW

Rated 5 out of 5 stars

Bought 4 door mirror kit

Bought 4 door mirror kit, was kept informed about delivery.
Delivered within 2 weeks in perfect condition.
Followed installation video guide and all went to plan.
Wife very happy what more can I say.

January 26, 2024
Unprompted review

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