Slot Boss Reviews 

1,143
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Seems to be a lot of accounts being restricted and/or closed when big wins rarely show up! They can restrict any account under safety checks, regardless of just being verified in some cases, without... See more

Company replied

Rated 1 out of 5 stars

Total scam I've deposited thousands at varied times over last two year never one a penny . There using algorithms to track players deposits then it just takes takes takes . Worst casino in the uk woul... See more

Company replied

Rated 4 out of 5 stars

Joined this site today after seeing advert in TV, it had my favourite game so I thought I'd have a try. I deposited without taking any bonus as usually taking a welcome bonus doesn't add up with the w... See more

Company replied

Rated 1 out of 5 stars

Very poor costumer service and long wait to withdraw your winnings like 7 days atleast and rude staff on live chat don't answer any your questions. your winnings stay as pending for days then they as... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Casino
  4. Gambling House
  5. Gambling Service
  6. Gaming service Provider

Information provided by various external sources

Slot Boss is an online casino with a huge selection of online slots. Get a £10 Free No Deposit Bonus when you join. Slot Boss has plenty of online slots available, from movie themed to classic Vegas-style slots with a Live Casino and Jackpot section. Slot Boss will give you a £10 No Deposit Bonus just for joining Players can also claim a £50 First Deposit Bonus, that's right, we'll give you 100% on your first deposit up to £50. Slot Boss has been bringing players the best online slots for years, from Rainbow Riches to Book of Dead it's all about the greatest gaming experience for our customers. T&Cs apply. 18+, www.begambleaware.org


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2.0

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.0

All reviews

(1,143)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast withdrawals and some good games

December 19, 2023
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi,

Thank you for your kind feedback - we really do appreciate it! Here at SlotBoss we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know here: https://www.slotboss.co.uk/support

Again, thank you!

Kind regards, SlotBoss

Rated 1 out of 5 stars

It's funny how they ask you to verify…

It's funny how they ask you to verify your account with I.D and bank statements when you try and make a withdrawal. But, yet Slotboss continues to send me promotional offers while I still have money locked in the account! I guess they're hoping to entice customers to wager their winnings, without allowing them to withdraw. An absolute disgrace, and double standards!

November 26, 2023
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Craig,

Thank you for letting us know about your experience, and we’re really sorry as it’s not the one we want you to have.

We have sent you an email through Trustpilot so we can get some details from you so we can look into this further.

Thank you for your patience and understanding.

Kind regards

Rated 1 out of 5 stars

Avoid Slotbox like the plague

Avoid Slotbox like the plague

You are lured in with a €700 euro matching deposit. Only thing that's missing from their promotion is the staggering 35x wager requirements that make any chance of a withdrawal near impossible

October 3, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid!!

Avoid!!!
I opened a account deposited, played and won.
Requested withdrawal, asked for id that got verified then told my account was getting reviewed.
I've received a email this morning to say that apparently I had a account that was self excluded and I've acted fraudulenty so no deposits or withdrawals are allowed.
So basically they've kept my money.
I was under no impression that I had another account and didn't do anything out of malicious.
Find it very unfair! Scammers, crooks
Sent to resolver and ibas

June 30, 2023
Unprompted review
Rated 3 out of 5 stars

Good game selection but long time to verify account

Honestly, the time scale to verify your account is ridiculous. They want several documents uploading then won’t give you a timescale for how long it would take. I was getting quite anxious after reading reviews that I would not get my winnings therefore I went through resolver. I also emailed the support team at slot boss everyday. I finally got verified approx 10 days after sending documents. I then got my withdrawal within seconds of them sending it. Now I deposited around 400 and withdrew 600. I see reviews saying they deposited and never won. I can do that on any site so don’t think slotboss can be criticised for this. The choice of games is brilliant and odds of winning are probably the same as any other site. I give 3 star for the time scale on verififying an account and being unable to tell me how long roughly I would be waiting. Caused me a lot of unnecessary anxiety. But I am happy to be verified, and have received my winnings so thank you. I will play again on this site now I know I’m verified and shouldn’t have the same problem again.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Sorted my verification within hours. Very friendly staff. Highly recommend and you have a good variety of slot games. Keep up the good work

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible site

Absolutely terrible site, deposited over £1700 on this site in a few days. granted my own stupidity but never got one single win every other site you at least get something back, how can you have that many spins and not a single win somethings not quite right there wish I’d read the reviews before even bothering with this site. Should be looked into as you can’t play this much and not get a single penny

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

Slotbox

Can anyone tell me if this happen to
them .I got free spins on slotbox and won around 15 euro I then went on to play a different games and won a jackpot 7600 and when I went back there was only 200 left they said because it was free spins it was capped at 200.so they took back the money its a easy way to get the jackpot down so even other customers can't win a bigger jackpot

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

Disastrous chat support

It’s a decent platform but talking to customer support is a nightmare. The chat messenger is ridiculous. Keeps disconnecting and puts you in the queue where you explain to the next chat agent from zero. There’s no way I could reach out for any issues., Jokes….
Of course it’s not about the people working as chat support but the management who thinks it’s all good to have support system like that.

February 5, 2023
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Adnan

Apologies for the delays.
Thanks for your feedback, I've passed this on to the relevant team.

Best,
Slotboss

Rated 1 out of 5 stars

They allowed me to deposit multiple…

They allowed me to deposit multiple times When it came to withdrawing it got reversed multiple times, I provided all info requested they then followed up they weirdly saying I can only withdraw if deposited extra money and if I don't I cant withdraw. Very odd. I would avoid the company if you can

January 23, 2023
Unprompted review
Rated 3 out of 5 stars

Long time, waiting for my winnings and still waiting

I have won an amount of money and I am awaiting withdrawal. They have processed an amount I requested before I was locked out of my account. I have sent off all forms of ID which have been verified now. I am still locked out of my account due to needing to contact the safer gambling team who have not contacted me in the last 24 hours this is ridiculous all I want to do his withdraw my winnings

January 15, 2023
Unprompted review
Rated 1 out of 5 stars

Don't use Website non popular

Very bad experience no recommendation 😕 worst your time and money

January 9, 2023
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Angelino

Very sorry to hear this. We would truly appreciate if you could elaborate your feedback so we can improve. Please do so at support@slotboss.co.uk.

Best,
SlotBoss

Rated 1 out of 5 stars

AVOID

AVOID! First time on this site was my last. Took my winnings off me with a faulty site and blamed me. Would not help me just said it was my fault. Well lesson learnt. When I always check I'm betting 10p or 50p I am not going to bet £25 on one spin.

January 1, 2023
Unprompted review
Rated 1 out of 5 stars

Out of all the slots and bookies…

Out of all the slots and bookies available on the internet. I hate Leovegas and Slotboss slots the most, I can't describe my hatred for these crooks. The problem is they are allowed to do pretty much what they want, without consequences from regulating authorities. They simply should not exist, If I was paid for every minute wasted and spent on customer support. I'd be a millionaire. Bonuses never work or don't get credited! You have to ask for them to get credited, iv'e raised many concerns with customer support and they never seem to do anything about the numerous problems encountered.

Update: There reply below is just another half-hearted attempt, but they simply don't care!

November 1, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Dave
We are sorry that your experience at Slot Boss didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at https://www.slotboss.co.uk/support.

We kindly ask you for your patience as it may take some time for us to reply, however, we will get back to you as soon as possible.
Thank you for your feedback!

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