Slot Boss Reviews 

1,143
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Seems to be a lot of accounts being restricted and/or closed when big wins rarely show up! They can restrict any account under safety checks, regardless of just being verified in some cases, without... See more

Company replied

Rated 1 out of 5 stars

Total scam I've deposited thousands at varied times over last two year never one a penny . There using algorithms to track players deposits then it just takes takes takes . Worst casino in the uk woul... See more

Company replied

Rated 4 out of 5 stars

Joined this site today after seeing advert in TV, it had my favourite game so I thought I'd have a try. I deposited without taking any bonus as usually taking a welcome bonus doesn't add up with the w... See more

Company replied

Rated 1 out of 5 stars

Very poor costumer service and long wait to withdraw your winnings like 7 days atleast and rude staff on live chat don't answer any your questions. your winnings stay as pending for days then they as... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Casino
  4. Gambling House
  5. Gambling Service
  6. Gaming service Provider

Information provided by various external sources

Slot Boss is an online casino with a huge selection of online slots. Get a £10 Free No Deposit Bonus when you join. Slot Boss has plenty of online slots available, from movie themed to classic Vegas-style slots with a Live Casino and Jackpot section. Slot Boss will give you a £10 No Deposit Bonus just for joining Players can also claim a £50 First Deposit Bonus, that's right, we'll give you 100% on your first deposit up to £50. Slot Boss has been bringing players the best online slots for years, from Rainbow Riches to Book of Dead it's all about the greatest gaming experience for our customers. T&Cs apply. 18+, www.begambleaware.org


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2.0

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.0

All reviews

(1,143)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not responded to 10 emails

Not responded to 10 emails. They locked account with no warning with £1300 winnings outstanding. There live chat finally said I had breached terms and conditions without saying what. Meant to have a UK license that's a joke. Avoid

April 20, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Luton!

Thank you for reaching out to us regarding the delays you have been experiencing. We are sorry to hear that this has impacted you, and we want to assure you that this is not the experience we wish for you to have.

Our team are working very hard to improve our response times and ensure every customer receives the best support possible! From time to time the site can become busier and delays can occur, however, we will always do our best to rectify the situation!

Having said this, we have taken note of your feedback and have notified the relevant teams so that we can get back to performing at our best to guarantee you and all of our customers get a prompt and effective service!

Thank you again for your feedback in regards to this and we hope to improve our service moving forward!

Kind regards, Slot Boss!

Rated 1 out of 5 stars

Avoid this casino

Avoid this casino. They've asked me to verify my account twice within 2 weeks and wanted lots of documentation without sensitive information being removed. They should verify at the time of depositing, not withdrawing. It is a real nightmare getting money back from them.

Edit:
I am still struggling to get my money out of them as they claim they are having problems withdrawing to particular debit cards, so I tried to withdraw with paypal instead, and they say the screenshot I sent in of my paypal account isn't good enough. The number of hoops I am having to jump through simply to get my own money back (and not even a huge amount) is absurd. I will not be using them or any of the other sites they are linked with again.

The Gambling Commission state that "A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier. "

I wouldn't recommend you deposit money into a casino that ignores this.

April 15, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Claire!

We understand that the verification process can be frustrating but we have different rules and regulations that we have to follow, which means we sometimes need to request certain documents.

This procedure does not only exist to ensure the safety of our customers, but it is also a requirement from the gaming license. Slot Boss is a licensed provider and it is part of our regulation and standard procedure to complete verification checks of our customers. In order to comply with GDPR, various technical controls ensure data and information are always encrypted during transit and at rest using industry standard encryption techniques across the board. This ensures confidentiality and integrity at all times.

Kind regards, Slot Boss

Rated 3 out of 5 stars

So last night I attempted a withdrawal…

So last night I attempted a withdrawal and it said internal error next minute funds are missing and no pending withdrawal history...you know I have winnings because of the game history I would like my winnings banked asap please pointless using chat I was position 33..chat kept ending

April 14, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Dynamix

Thank you for reaching out to us about this.

We sincerely apologize for any frustration caused and we are doing our best to solve this. Unfortunately we have a high pressure on our customer support so we kindly ask you to have patience.

Thank you for your patience!

Rated 1 out of 5 stars

Stay clear of this site they take your…

Stay clear of this site they take your money but refuse your withdrawal. I used to like this site but they proved there not a good site all about money to them and they ignore your emails what happened to good customer service

April 6, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Tracyuv!

Thank you for taking the time to post this review.

I apologize for any frustration caused, we understand that you are unhappy with the situation and we appreciate you bringing this to our attention.

I would like to reassure you that we are working hard to resolve any issues.

Please do note that our customer support team are working around the clock to eliminate any backlog and they will be in contact as soon as possible.

Thank you for your patience during this time.

Rated 1 out of 5 stars

Very poor customer service

I have sent around 10/15 emails in the last week and not one has been replied. Simply shocking customer service

Edit:Over a week and a half now and still no reply

April 2, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Mark!

Thank you for taking the time to post this review.

I apologize for any frustration caused, we understand that you are unhappy with the situation and we appreciate you bringing this to our attention.

I would like to reassure you that we are working hard to resolve any issues.

Please do note that our customer support team are working around the clock to eliminate any backlog and as you have sent emails, we will be in contact as soon as possible.

Thank you for your patience during this time.
Bet UK

Rated 5 out of 5 stars

This is the best site going better than…

This is the best site going better than all the big names!! I can not fault it fast withdrawals too

March 19, 2022
Unprompted review
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Reply from Slot Boss

Hi Jade!

Amazing to hear! Thank you for your positive feedback!

It always makes us happy to hear when someone had a great experience as well as it inspires us to get even better!
If you have any suggestions or feedback, please feel free to reach out to us at https://www.slotboss.co.uk/support.

Thank you and kind regards,
Slot Boss

Rated 5 out of 5 stars

Great site I've won quite a few times…

Great site I've won quite a few times over the past few years

March 15, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi Tasha!

Thank you for your positive feedback! It always makes us happy to hear when someone's had a great experience on our site! If you have any suggestions for us to become even better, please reach out to https://www.slotboss.co.uk/support.

Thank you and kind regards,
Slot Boss

Rated 3 out of 5 stars

I leave a lot of bad reviews for slots…

I leave a lot of bad reviews for slots but this site paid out fairly. You can't expect it to be a money machine but you KNOW when a lot of other sites rip you off. This is the only site I've found that actually pays your RTP rate. You might not always get your bonus in slots but you do get your return one way or another. I've had some decent wins but the instant transfer withdrawal method is a little misleading as its not instant. I'm currently waiting on my withdrawal and I've verified with previous leo Vegas company sites so we'll see, will four star depending on the outcome! My only problem so far is that 10% of the games dont work and 50% of them don't show up on the search bar meaning I have to look through a huge list everytime.

March 11, 2022
Unprompted review
Slot Boss logo

Reply from Slot Boss

Hi!

Thank you for reaching out with this. Your feedback is appreciated and helps us to improve our service.

We are sorry that your experience at Slot Boss didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at https://www.slotboss.co.uk/support.

We kindly ask you for your patience as it may take some time for us to reply, however, we will get back to you as soon as possible.

Thank you for your feedback!

Rated 3 out of 5 stars

They are a good site to use

They are a good site to use - fair win backs after £200 in.

Read my other reviews - you will know I am trusted when I say you can use them.

February 21, 2022
Unprompted review
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Reply from Slot Boss

Hi!

Thank you for your review! It makes us very happy to hear you have had a good experience!

We wish you the best of luck!

Rated 1 out of 5 stars

still waiting for a withdrawal over a month late

Signed up to slot boss as part of a topcashback offer (so i thought they must be trustworthy to be on there) made my first deposit of £30 on the 10th December and requested a refund the same day of £30 which has still not been returned to my bank. I have contacted them now via email and chat over 10 times, provided all the information they have requested yet every time I request a refund it just goes back into the slot boss account. No one has sent me the complaint procedure after being asked multiple times. They have told me to contact my bank when I have repeatedly told them the bank would not block this (i have spoken to them twice) they took my deposit fine and now seem to want to do nothing the help me get this money back. Poor service, poor communication

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

I love playing Slingo so I thought I…

I love playing Slingo so I thought I would play slingo centerium I spent out £82 then cashed in. On my phone it told me I would win £4.50 under the won section, how much did I win yes £4.50. Thinking this was stupid I did the same thing under Irish slingo again same thing spent loads of money and under win was told, sorry can’t remember so they can’t say otherwise but was told something like £1.50. I can’t be accurate with my figures but the truth is you spend lots of money and they know how much you will win and this is a lot less than you have spent

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely one of the worst sites I…

Absolutely one of the worst sites I have seen, over £100 and one bonus of £6 over a month. 6% return should be ashamed it's not gambling that's just theft I would love to see proof these sites are actualy regulated not just paid someone to say they are. Used to be fun to gamble now they all just steal your money. Just buy a slot machine it would cost you less lmao

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

The worst from worst

The worst from worst, I did request an withdrawal and I not receive my winning even after a full week. When I try to contact them to ask what's happen, live chat not working and the email suport tram never replay back. Still waiting for my winnings ...its my last te losing my time anyone in this casino

November 4, 2021
Unprompted review
Rated 1 out of 5 stars

This site is trash

This site is trash, deposited £120 won £2500 sent my details to verify, contacted them after 3 days to ask them what’s happening in regards with verification as they didn’t get back to me, have now blocked my account. Nothing but a bunch of criminals. Will be looking to take matter further.

October 30, 2021
Unprompted review
Rated 5 out of 5 stars

Not all good reviews are fake reviews!

I’ve been on this site for a while and have never experienced any issues. Withdrawal time is quick. Approval for winnings is quick and I’ve had some big wins recently. Not all good reviews are fake reviews. :)

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague.

No matter how many deposits were made, no wins, or bonuses at all, over 500 spins @ £1 and the only "wins" were under £1, so not a "win" but a "loss", I have played the same games on many other sites never had this bad an experience.

No issues with losing money (it is gambling afterall), as long as you feel like you're enjoying the time and experience, but on this site that doesn't happen, you just spin deposits into oblivion (directors pockets?).

One of the worst sites I have ever played on.

October 17, 2021
Unprompted review

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