Slumberdown Reviews 

1,238
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the products, mentioning that the items like duvets and beds are comfortable, warm, and exceptionally well-made. People also genuinely appreciate the fast delivery service, noting that their online orders arrive swiftly and are properly packaged. However, some reviewers were not happy with customer support and response times. Consumers encountered significant delays when trying to get help or resolve product issues, with many experiencing prolonged waiting periods for email replies. A few individuals also noted occasional problems with specific items arriving with minor faults or lacking expected features.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high quality and comfort of the wool... See more

Quality

Customers had positive experiences with quality, often describing the wool duvets and bedding as comfortable,... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders generally arrive swiftly and are well... See more

Order

Consumers find experiences with their order to be mixed, reflecting both satisfaction and frustration. Many... See more

Response time

Customers consistently note negative experiences with response times, frequently reporting long delays and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitively priced, lightweight summer duvet. The material isn't the most attractive - and rather shiny, but apart from that it was very comfortable. Coverless duvets save us money on annual dry... See more

Rated 4 out of 5 stars

I wanted to replace my more synthetic bedding so went for the wool products. Like that they are made with British wool so supporting British farmers hopefully.

Company replied

Rated 4 out of 5 stars

Good value, good quality product, delivered promply. I ordered two duvets. One arrived that was faulty, missing filling in part. I contacted customer service by email with photos for a replacement b... See more

Company replied

Rated 5 out of 5 stars

Have spent 100s over the years trying to find à proper brick pillow and now I have 2 😂, only needed the 1, wee bit uncomfortable 1st night until your head/neck gets used to it but after that it's br... See more



Company details

  1. Bedding Store

Written by the company

Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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4.1

All reviews

(1,238)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best electric blanket I've ever had..

Never come across an electric blanket with different feet controls. Brilliant, just brilliant! !
I first had an electric blanket when I was 16; I am 72 now and with my arthritis really need a cosy warm bed to relieve the sore muscles.

May 13, 2026
Rated 1 out of 5 stars

After 10 days waiting

After 10 dayswaiting, I never received the Duvets. When I chased it with Slumberdown I found out the courier (Yodel) had not attempted to deliver them, but returned them to Slumberdown instead. Neither company thought to notify me. I’m now having to chase a refund with no resolution in sight.

April 6, 2026
Rated 5 out of 5 stars

Great service

Ordered on a friday, was dispatched for delivery saturday 14.00hrs by Yodel. Unfortunately Yodel driver said he had a problem and couldn't deliver, it actually arrived on tuesday. Great service by the company, poor from yodel. Also lovely duvet xx

April 3, 2026
Rated 5 out of 5 stars

Love my 'Wonderful Wool' duvet

I purchased 'Wonderful Wool' lightweight double duvet and two pillows via their Ebay listing. Great value, and a better deal than a their main website. The duvet is sumptuous - not flat like a blanket (unlike my expensive purchase from the Woolroom). Comfy firm-ish pillows. Warm.. I'm using it in March-April, in my old brick terrace house, and I reckon it's the ideal weight even into winter. Delivered within a few days.

March 30, 2026
Rated 5 out of 5 stars

Stand by British manufacturers

we have so very few British manufacturers left, but I always try to buy from them rather than those that have out sourced their production to China. I bought their all weather 2 in 1 duvet, the only downside is there are not enough poppers to keep both duvets in place, so be prepared to spend the night sewing extra poppers😂, but a small price to pay for quality British made product

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting for a response

Still waiting for a response

February 24, 2026
Unprompted review
Slumberdown logo

Reply from Slumberdown

Hi Karen, Sorry for the delay due to high volume enquiries, this has now been resolved for you. Kind regards Slumberdown Team

Rated 5 out of 5 stars

Lightweight duvet that’s actually light weight.

I ordered a single light weight woollen duvet. The ordering process was simple and the duvet arrived very quickly. It is good quality and I’m relieved to report that it is indeed light weight. It’s too thin for this time of year (March) so I’m looking forward to using it when the weather warms up.

March 11, 2026

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