SmartBuyGlasses Reviews 

777
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of branded products, mentioning that the frames are authentic, durable, and crafted with great attention to detail, while lenses offer exceptional clarity. Shoppers also highlight the highly competitive pricing compared to physical stores, alongside prompt shipping, helpful support, and remarkably smooth ordering procedures. However, some customers also noted occasional delivery delays, tracking difficulties, or shipping updates taking much longer than initially expected. A small group of people experienced frustrating issues with incorrect prescription lenses or faced complications when trying to process returns and secure refunds.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with genuine items and accurate... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the durability, accurate... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting impressively fast... See more

Price

Consumers find price to be very satisfactory, noting that the costs are competitive and reasonable compared... See more

Order

Users describe positive interactions with order, highlighting a smooth and easy ordering process alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased 4sets of glasses including prescription and designer sunglasses. There were with issues with importing (from government side) but Smartbuyglasses team smoothened everything out. Ever... See more

Rated 5 out of 5 stars

The overall experience was great. Got a genuine product. But what stands out is their support. I was initially skeptical after seeing some posts on reddit. But their support was excellent. Kudos to th... See more

Rated 5 out of 5 stars

I recently bought a pair of Porsche Design glasses from SmartBuyGlasses and I was genuinely impressed. The ordering process was smooth, the pricing was great and the product arrived exactly as describ... See more

Rated 5 out of 5 stars

I ordered a pair of sunglasses from SmartBuyGlasses while I was traveling in Dubai for New Year and initially requested delivery to my hotel. They informed me that the item needed to be ordered fr... See more


Company details

  1. Sunglasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Glasses Store
  6. Optician

Written by the company

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses United Arab Emirates

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

777 reviews

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4.7

All reviews

(777)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service

All went well. Ordered my Bolon sunglasses and fast delivery. Will order more soon. Thanks

June 1, 2026
Unprompted review
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello Sabrina,

Thank you for sharing your feedback with us.

I'm sorry to hear that you encountered difficulties when returning your order and that the case you received didn't meet your expectations.

This isn't the type of experience we want our customers to have, and our returns process is intended to be simple and hassle-free.

I'll review your case and follow up with you by email shortly to help resolve this matter.

Sincerely,

Samy

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