Smart Play Zone Reviews 264

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... See more

Rated 5 out of 5 stars

Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... See more

Rated 5 out of 5 stars

After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... See more

Rated 5 out of 5 stars

From start to finish and trust me I had a lot of questions, Shakil was absolutely amazing, always polite and helpful and made ordering my sons ride on a great customer experience. I cannot recommend... See more

Company details

  1. Children's Toys Store
  2. Game Store

Written by the company

We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net


Contact info

4.8

Excellent

TrustScore 5 out of 5

264 reviews

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Rated 1 out of 5 stars

car which one I buy from this website …

car which one I buy from this website was damage. I pay the 24-hour delivery but delivery guy he just came outside and he didn't even come out to bring the delivery he just left

June 10, 2017
Unprompted review
Smart Play Zone logo

Reply from Smart Play Zone

Hi please accept our apologies if you can forward am image of the damage we can check and replace the car for you. We are willing to give a refund for the failed delivery and would be grateful if you can revise your review.

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Rated 5 out of 5 stars

Disney Princess electric ride on.

Easy checkout on website, very quick delivery! Item looks amazing but haven't been able to use yet as its not my daughters birthday for a few weeks. But very happy with purchase!

May 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great website! Loved my purchase!

I absolutely loved my girls little car. I ordered a pink Mercedes jeep for my girls birthday comes with a remote control so I can drive her, front and back lights! Thought that was such a good feature and radio and iPhone Doc lol! 3 speeds! Honestly loved it as much as my daughter! Such a good buy she will have years of fun out of it! And unbelievable quick delivery I ordered it on a Sunday it arrived onTuesday just standard delivery.

April 23, 2017
Unprompted review
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Rated 5 out of 5 stars

So much fun

Bought 2 quad bikes for my grandchildren and I've never seen them smile and have so much fun! Well worth it! Arrived within a couple of days, fairly easy to put together, batteries already topped up and after hours today the batteries are still running. Great.

March 26, 2017
Unprompted review
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Rated 5 out of 5 stars

Trike

Delivery was great and fast well made trike but had a chip on the main frame

March 23, 2017
Unprompted review
Rated 5 out of 5 stars

;-)!

love this trike I've got for my son, and this was the cheapest price id seen for it (£90 when should been 140)! I ordered over the weekend and had It by Tuesday morning so very fast service!

January 15, 2017
Unprompted review
Rated 5 out of 5 stars

A good experience

Great range of items.

Sadly we had to returned items due to misording however the customer service was faultless, helping us every step of the way. Will defo order from again

January 5, 2017
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Bought Feber jeep which is awesome!! Exactly as described. Then an added bonus of winning a Feber Dareway i didn't even know I had been entered for. Both items delivered super fast. Thank you so much. A very happy customer.

December 15, 2016
Unprompted review
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Rated 3 out of 5 stars

receive my item

Thank you for my item

December 13, 2016
Unprompted review
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Reply from Smart Play Zone

hi please accept our apologies we have been in touch with the courier company and they have confirmed on parcel with no lable has been found we will send another one out today which will be delivered tomorrow. Please can we requst you revise your feedback on this occasion.

Rated 5 out of 5 stars

Excellent service from ordering to delivery...

Ordered the Feber Derway for our daughters birthday, instant order confirmation and regular updates right upto delivery. Even got allocated a 1hr delivery window with a view to change should you require.
Product was well packaged and easy to put together - Our daughter was thrilled when she seen it, especially as she can customise it herself with stickers.
Will definitely order from this supplier again - 5* competitive price, great service, fast & convenient delivery.

November 30, 2016
Unprompted review
Rated 4 out of 5 stars

Accepted Feedback

Have changed my feedback based upon a call from the owner. There were some issues with my signup but all has been rectified now and in fact they spoke politely and informed me of their errors which have been solved.

I am happy to proceed with my service with them as I feel they are still a great resource of products I wish to sell to my customers.

November 29, 2016
Unprompted review

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