Have not received merchandise paid for. Have not been able too contact customer service. I have emailed, messaged, with no response. Tracking is a joke. Smart Shaker seat was in Chicago 2 weeks... See more
Company replied
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See what reviewers are saying
Excellent service! Product delivered timeously, prompt responses to my email communication, which is extremely rare. As soon as I mentioned the product was not suitable to me I received a refund imme... See more
Company replied
Thank you, Kaus, for your quick and helpful response in refunding the Gel Cushion. So sorry it did not work out, but I am really enjoying the Chair Support.
Company replied
This is the 2nd time I’ve attempted to write positive comments about the help and support I received from a representative who identified himself as “Klaus” following a problem with a new SAKER Min... See more
Company replied
Company details
Written by the company
Unique gifts, home furnishings, wedding gifts, christmas gifts, unique birthday gifts, wedding gifts, Christmas occasion gifts, outside garden decor, bathroom decor, garden gift, lakeside,home kitchen decor, children's toy gifts, houseware gifts, fashi...
Contact info
Beverly Park Ct 68, 90210, Beverly Hills, American Samoa
- customer@smartsaker.com
- www.smartsaker.com
Breach of guidelines
DIY Lawn Aeration
First, the Smartsaker lawn aerator arrived several days ahead of the expected delivery date, a pleasant surprise. I had some confusion on my part after ordering the aerator, however the customer service rep, Kaus, was extremely helpful and was able to clear up my confusion. Several days of rain have kept me from testing the aerator. This morning I was able to start using the aerator on some trouble spots in the lawn and it appears that I have a very handy devise to aerate the lawn. Again, Kaus thank you for your patience in the purchase of this product.
May 29, 2026
Unprompted review
Reply from Smartsaker
Dear Bruce,
Thank you for taking the time to share your experience with the lawn aerator. We are pleased to hear that the product arrived earlier than expected and that your initial interactions with our customer service team were helpful in resolving your questions.
We are also glad to know that you have begun using the aerator and that it appears to be a useful tool for addressing your lawn care needs. Your feedback is very much appreciated and will be shared with our team.
We will also make sure to pass along your kind words to our customer service representative, Kaus, for the support provided during your purchase experience.
If you have any further questions or need assistance, please feel free to contact us at any time.
Best regards,
Smartsaker
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Mini chainsaw is compact but powerful…
Mini chainsaw is compact but powerful enough for garden trimming and small wood cutting tasks. Lightweight design makes it easy to control.
February 13, 2026
Unprompted review
Reply from Smartsaker
Dear David,
Thank you for sharing your feedback on the mini chainsaw. We are pleased to hear that its compact size and powerful performance make garden trimming and small wood cutting tasks easier, and that the lightweight design provides excellent control.
We are committed to providing practical and reliable tools that enhance convenience and efficiency for our users. Your comments are greatly appreciated and help us continue to improve our products.
If you have any questions or need further assistance, please feel free to contact us at any time.
Best regards,
Smartsaker
This chainsaw chain sharpening jig…
This chainsaw chain sharpening jig works great for maintaining sharp chains. Setup is simple, cutting performance improves noticeably, and customer support was excellent. Highly recommended!
May 22, 2026
Unprompted review
Reply from Smartsaker
Dear Amaya,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that the chainsaw chain sharpening jig has been working great for you and that you found the setup simple and effective. It’s especially rewarding to know that it helped improve your cutting performance and that you were satisfied with our customer support.
Your recommendation truly means a lot to us and encourages our team to continue providing high-quality products and service.
Best regards,
Smartsaker
Kaus received my email
Kaus received my email, responded promptly, and gave me a refund. Could not have been smoother.
May 22, 2026
Unprompted review
Reply from Smartsaker
Dear Kimberly,
Thank you for sharing your experience! We’re delighted to hear that Kaus was able to assist you promptly and that the refund process was smooth.
We truly appreciate your kind words and are glad we could make things easy for you. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Best regards,
Smartsaker
Car polishing improves with the…
Car polishing improves with the cordless car buffer polisher. Smooth finish, strong motor, and easy handling.
March 5, 2026
Unprompted review
Reply from Smartsaker
Dear Sarah,
Thank you so much for taking the time to share your feedback on our cordless car buffer polisher. We are thrilled to hear that you are enjoying the smooth finish, strong motor, and easy handling.
Your satisfaction is our top priority, and your kind words motivate us to continue providing high-quality products. We truly appreciate your support and hope you continue to enjoy polishing your car with ease.
If you have any questions or need assistance in the future, please don’t hesitate to reach out to us.
Best regards,
Smartsaker
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Tree cutting is easier with the…
Tree cutting is easier with the cordless pole saw. Long reach, strong chain, and reliable cutting power.
April 29, 2026
Unprompted review
Reply from Smartsaker
Dear Michael,
Thank you for taking the time to share your experience with us.
We are pleased to hear that the cordless pole saw has made tree cutting easier for you and that you are satisfied with its long reach, strong chain, and reliable cutting performance. Your positive feedback is greatly appreciated and encourages us to continue providing practical and dependable tools.
If you have any further questions or need assistance in the future, please feel free to contact us at any time. We are always happy to help.
Best regards,
Smartsaker
Precision cutting becomes easier with…
Precision cutting becomes easier with the mini chainsaw 4 inch. Lightweight, easy control, and perfect for small trimming jobs.
May 19, 2026
Unprompted review
Reply from Smartsaker
Dear John,
Thank you very much for your positive feedback!
We are delighted to hear that the mini 4-inch chainsaw has made precision cutting easier for you. It’s great to know that you find it lightweight, easy to control, and well-suited for small trimming jobs.
Your satisfaction and support mean a lot to us. We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
Smartsaker
Smartsaker delivers very practical…
Smartsaker delivers very practical outdoor tools. The electric spray paint gun gives smooth, even coating and makes painting work much faster. Highly recommended!
May 21, 2026
Unprompted review
Reply from Smartsaker
Dear Stellan,
Thank you very much for your kind feedback!
We are delighted to hear that you are satisfied with Smartsaker products and that the electric spray paint gun has helped you achieve a smooth, even coating while making your painting work faster and more efficient.
Your recommendation and support mean a great deal to us. We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
Smartsaker
Painting becomes faster with another…
Painting becomes faster with another electric spray paint gun. Smooth application and efficient performance for large surfaces.
April 2, 2026
Unprompted review
Reply from Smartsaker
Dear Ella,
Thank you very much for your positive feedback!
We are delighted to hear that the electric spray paint gun is helping make your painting work faster and more efficient. It’s great to know that you are satisfied with its smooth application and performance on large surfaces.
Your support and satisfaction mean a lot to us. We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
Smartsaker
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Angle cutting becomes more accurate…
Angle cutting becomes more accurate with the miter saw protractor. Clear readings, stable design, and very helpful for woodworking.
March 6, 2026
Unprompted review
Reply from Smartsaker
Dear Lenna,
Thank you for your positive feedback! We’re glad to hear that the miter saw protractor has helped improve the accuracy of your angle cutting work.
It’s great to know you appreciate the clear readings, stable design, and its usefulness in woodworking tasks. We designed it to make precise measurements easier and more reliable.
We truly appreciate you sharing your experience and hope it continues to support your projects well.
Best regards,
Smartsaker
Portable dust cleaner has strong…
Portable dust cleaner has strong suction power and helps remove dust quickly from small corners, electronics, and car interiors. Very convenient for daily cleaning use.
May 16, 2026
Unprompted review
Reply from Smartsaker
Dear Brayson,
Thank you for your positive feedback! We’re glad to hear that the portable dust cleaner has been effective in helping you remove dust from small corners, electronics, and car interiors.
It’s great to know you find it convenient and efficient for daily cleaning tasks. We designed it to provide strong suction in a compact form for exactly these kinds of uses.
We truly appreciate you sharing your experience and hope it continues to make your cleaning routine easier.
Best regards,
Smartsaker
Cleaning becomes easier with the…
Cleaning becomes easier with the portable dust cleaner. Strong suction, lightweight body, and very practical for daily use.
May 15, 2026
Unprompted review
Reply from Smartsaker
Dear Savannah,
Thank you for your positive feedback! We’re glad to hear that the portable dust cleaner has made your cleaning routine easier and more convenient.
It’s great to know you’re satisfied with its strong suction, lightweight design, and practical everyday use. We designed it to provide efficient cleaning while remaining easy to handle.
We truly appreciate you sharing your experience and hope it continues to be helpful in your daily tasks.
Best regards,
Smartsaker
Cutting tasks feel smoother with the…
Cutting tasks feel smoother with the portable double-sided saw. Sharp edges, compact design, and useful for multiple materials.
March 12, 2026
Unprompted review
Reply from Smartsaker
Dear Harrison,
Thank you for your positive feedback! We’re glad to hear that the portable double-sided saw has made your cutting tasks smoother and more efficient.
It’s great to know you’re satisfied with its sharp cutting performance, compact design, and versatility across different materials. We designed it to be a practical and reliable tool for a variety of projects.
We truly appreciate you sharing your experience and hope it continues to support your work well.
Best regards,
Smartsaker
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Repair work improves with the portable…
Repair work improves with the portable welding machine. Strong performance, compact design, and suitable for quick fixes.
May 18, 2026
Unprompted review
Reply from Smartsaker
Dear Johny,
Thank you for your positive feedback! We’re glad to hear that the portable welding machine has helped improve your repair work.
It’s great to know you’re satisfied with its strong performance, compact design, and suitability for quick fixes. We designed it to offer reliable functionality while remaining easy to carry and use.
We truly appreciate you sharing your experience and hope it continues to support your projects well.
Best regards,
Smartsaker
Lighting flexibility increases with the…
Lighting flexibility increases with the magnetic portable light. Easy placement, bright output, and very convenient for work or emergencies.
March 10, 2026
Unprompted review
Reply from Smartsaker
Dear Owen,
Thank you for your positive feedback! We’re glad to hear that the magnetic portable light has improved your lighting flexibility.
It’s great to know you find it easy to place, bright in output, and convenient for both work and emergency situations. We designed it to provide reliable illumination wherever it’s needed most.
We truly appreciate you sharing your experience and hope it continues to be a helpful tool for you.
Best regards,
Smartsaker
Decoration looks beautiful with the…
Decoration looks beautiful with the multicolored camping light string. Bright colors, easy setup, and perfect for night ambiance.
May 11, 2026
Unprompted review
Reply from Smartsaker
Dear Bella,
Thank you for your positive feedback! We’re glad to hear that the multicolored camping light string has enhanced the look and atmosphere of your decoration.
It’s great to know you’re enjoying the bright colors, easy setup, and the cozy nighttime ambiance it creates. We designed it to bring a simple yet enjoyable lighting experience for outdoor and camping use.
We truly appreciate you sharing your experience and hope it continues to add charm to your evenings.
Best regards,
Smartsaker
Bushcraft tasks become easier with the…
Bushcraft tasks become easier with the bushcraft hand auger wrench. Durable build, strong grip, and very helpful for outdoor survival use.
March 18, 2026
Unprompted review
Reply from Smartsaker
Dear Abigail,
Thank you for your positive feedback! We’re glad to hear that the bushcraft hand auger wrench has made your outdoor and survival tasks easier.
It’s great to know you’re satisfied with its durable construction and strong grip, which are designed to support reliable performance in demanding outdoor conditions.
We truly appreciate you sharing your experience and hope it continues to be a useful tool in your bushcraft activities.
Best regards,
Smartsaker
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Kaus' excellent assistance.
Kaus, and the whole team at Smartsaker, addressed my problem quickly. They could have made the whole process laborious, making me jump through multiple hoops as some companies do. The entire resolution came with such speed and efficiency, I'm ready to check out the company website and place another order!
May 21, 2026
Unprompted review
Reply from Smartsaker
Dear customer,
We’re thrilled to hear that Kaus and the Smartsaker team were able to resolve your issue so quickly and smoothly! It’s wonderful that the process felt effortless and efficient for you, and we’re excited to hear you’re considering placing another order.
Feedback like yours motivates us to keep providing fast, reliable support while making every customer experience positive. Should you have any questions or need assistance in the future, we’re always happy to help.
Thank you again for sharing your experience and your trust in Smartsaker!
Best regards,
Smartsaker
Complaint rapidly resolved.
May 19, 2026
Unprompted review
Reply from Smartsaker
Dear William,
We’re glad to hear that your complaint was handled quickly. Ensuring timely and effective responses to our customers is always a top priority for us.
Your feedback is greatly appreciated and motivates us to continue improving our service for every customer.
Thank you again for your trust and support!
Best regards,
Smartsaker
honest service
The product didnt do what I wanted and they gave me a full refund. It was great to have such an honest supplier
May 20, 2026
Unprompted review
Reply from Smartsaker
Dear Mike,
We’re glad that our team could provide a full refund and resolve the issue smoothly. While we’re sorry the product didn’t meet your needs, it’s wonderful to hear that you appreciated our honesty and commitment to customer satisfaction.
Your feedback encourages us to continue being transparent and reliable for every customer. If you ever decide to try another product from us, we’ll be happy to assist.
Thank you again for sharing your experience!
Best regards,
Smartsaker
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