Excellent program that simply does what you require, in our case we needed a bulk E-Mailer for sending items without fear of ISP limits on outbound mail. Support rarely needed once setup but they a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #5 of 21 best companies in Email Service Provider
- #2 of 6 best companies in Mailing Service
Written by the company
Like a first-class courier, for email. Since 2006, we’ve provided reliable outgoing email delivery for more than 35,000 senders worldwide. Our global infrastructure ensures redundancy, so your emails are always delivered, even in rare network issues. We monitor blacklists and maintain feedback loops with major providers to keep our SMTP servers highly reputable. With data centers in the US, Europe, and Australia, emails are sent faster and stored securely in your chosen region. Intelligent routing connects you to the nearest location, enhancing speed and reliability. We prioritize security and privacy, continuously updating protocols. Our service is GDPR compliant, ISO27001 and ISO9001 certified. Our user-friendly email API includes guides, code examples, and a testing console. Choose from Free, Starter, Professional, or Premier plans with monthly or annual options. Our global support team offers free 24/7 support, is available via phone, live chat, and helpdesk. Founded in New Zealand, we understand the need for responsive support, no matter your timezone. Enjoy a 100% Service Level Agreement and a 30-day money-back guarantee.
Satisfaction Guarantee
If you don't love us within 30 days, we'll give you a refund.
Contact info
1710 Keller Parkway #2093, 76248, Keller, United States
- 1 855 269 5305
- ticket@smtp2go.com
- www.smtp2go.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a tool, an AMAZING tool
This is a tool. they know they are a tool.
THis tool is awesome, and does exactly what it says on the tin.
DKIM, SPF, and a way to not make a security hole in your company when you set up copiers and websites.
Perfect tool.
A very straight forward and reliable company
I've been using SMTP2GO for many years without any problems. They are bullet proof. Their automated communications are also very good.
It just works.
It works as expected
It works as expected. Once configured, you and done and don't have to revisit again and again. We have been using this for almost an year now.
Seamless
The email program works seamlessly with our accounting program. We haven't had any issues what so ever since we started using SMTP2GO. You forget that there is a program running behind the scenes when things go so smoothly.
Great over all
Easy set-up and reliable results
Easy set-up and reliable results. Very satisfied with zero complaints. Thank you.
Excellent experience!
I had an issue and I got a very fast reply and the change I requested was done immediately without any delay.
Thank you!
Fantastic service and incredibly easy to set up!
I was struggling with email deliverability for months before switching to SMTP2GO. The difference was night and day! Now, my newsletters and transactional emails consistently land in the inbox, not the spam folder. The setup was surprisingly easy, and the dashboard provides all the insights I need. It's a solid, trustworthy service that I can rely on for my business. Highly recommended!
Account Suspended Despite Double Opt-In
Our company account was suspended even though we were sending to double opt-in contacts. This was extremely disappointing, particularly for a business making a serious effort to follow proper email marketing and consent practices.
During our testing, we also found that inbox placement was noticeably worse than what we achieved sending through our own servers.
Based on our experience with the account suspension and overall deliverability, I would recommend businesses evaluate other providers before choosing this service.
Edit: The company has since issued our refund, which we appreciate.

Reply from SMTP2GO
We switched our SMTP email to SMTP2GO…
We switched our SMTP email to SMTP2GO two years ago and couldnt be happier. Works flawlessly and easy to use. Works out of the box. Set it and forget it. I have no comparison to other services but dont know how they could be better.
SMTP2GO has scaled as my business has grown
I've been using SMTP2GO since my platform was a fledgling and I needed reliable e-mail delivery. It is really easy to set up, the logging is great and it was easy to scale my plan once I had outgrown the email caps on the basic plans. The activity history is really handy when people claim they never recieved an email and you're able to easily look up when it wsa delivered.
The service was easy to set up and has…
The service was easy to set up and has worked perfectly from the start. All the needed information is easy to locate.
I’ve had a very positive experience…
I’ve had a very positive experience with SMTP2GO. Their service is reliable, easy to use, and their support team is genuinely excellent.
What I appreciate most is how proactive they are. When there is an issue, they often identify it quickly and contact me before I even need to reach out. Whenever I have a question or need help, their team responds quickly, communicates clearly, and is always willing to assist.
It’s rare to find a company that combines a reliable service with such responsive and proactive customer support. I’m very happy with SMTP2GO and would definitely recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.