Perfect fit. Stays well on my back. Sufficient compartments even for carrying things around town. However, it fills it's intended purpose for ski mountaineering, perfectly
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Be careful when ordering from this webshop!! My entire order went missing and after more than three weeks, three phone calls and two emails, I still have not received a refund. Communication is s... See more
Company replied
The track and trace information from DPD was not completely reliable. My package was still supposed to be in France, but it had already been delivered to me. Other than that, I am very satisfied. The... See more
I ordered a puffer jacket and it arrived fast and in good condition. Reliable!
Company details
About SNOWLEADER
Written by the company
Snowleader, votre e-shop outdoor.
Snowleader vous propose la vente en ligne d’équipements et de vêtements techniques pour la montagne.
Découvrez toute notre offre ski, ski de randonnée, snowboard, trail-running, randonnée pédestre, camping et notre gamme lifestyle.
3 univers sont proposés sur le site :
SNOW
OUTDOOR
CITY
- Plus de 40 000 références et 500 marques
- Un service client premium à votre écoute avec des experts produits
- Un cadeau offert dès 299 euros d’achats
- Livraison express et retours possibles sous 60 jours
Nous sommes des passionnés d’outdoor et nous donnons le meilleur pour vous conseiller et pour vous proposer des produits techniques au bon prix.
Contact info
4, Allée du Parmelan, 74370, Epagny Metz-Tessy, France
- 078150674
- www.snowleader.be
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Goods not in time delivered ..
Goods not in time delivered ... I paid extra for in time delivery, what a pity ...

Reply from SNOWLEADER
Top site/ Top assortiment
impeccable
Top top top,servi rapidement et article…
Top top top,servi rapidement et article nickel
Perfect niks te klagen
Yes good service
Très bon site
Satisfied!
The track and trace information from DPD was not completely reliable. My package was still supposed to be in France, but it had already been delivered to me. Other than that, I am very satisfied. The items are exactly as I expected and the delivery was on the day as agreed.
Top qualité
Service très bon
The Most Expensive Delivery Experience…
The Most Expensive Delivery Experience In The World.
No Free Returns.
meh.
Super service
Online Order
There was an issue on the website that stopped me from finalizing my order. I contacted the team and it was resolved in less than a day. Ordered and everything was great and faster than expected.
I was offered an Opinel knife as a…
I was offered an Opinel knife as a gift. This was also mentioned on the invoice, but the knife was not included in the packaging of my order (a pair of skis). I filled out a complaint form but we are over a week further and no reply whatsoever from snowleader. I guess I will never see the "free Opinel".

Reply from SNOWLEADER
JUST GIVE ME MY REFUND !
Still being constantly ignored, returned an item months ago (JUNE)and still haven’t been refunded, (violation of the consumer law 2015 which states refunds must be issued 14 days after the return is sent)
Been told there doing an investigation a month ago any time I try to contact I’m ignored, sat on live chat for 30 minutes was just being ignored,
Id like my refund snow leader, you have robbed me and constantly ignore me

Reply from SNOWLEADER
Service au Top !
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