SoClean Reviews 17,085

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

My experience with SoClean has been fully satisfying. Their products are super easy to set up, use, and order/replace parts as they wear out. I strongly recommend to any one who has been medically a... See more

Rated 5 out of 5 stars

SoClean has truly reduced the morning ritual and stress of cleaning/sanitizing my CPAP equipment. I am thrilled with my new device and the manner in which it sanitizes, as well as the convenience it... See more

Rated 5 out of 5 stars

Having had sleep apnea for over 10 years, the use of my CPAP machine is a must, to have a better quality of life. Manually cleaning the CPAP was cumbesome, and time consuming, along with allowing eno... See more

Rated 1 out of 5 stars

Hinge broke, no replacement parts. Piece of trash. buy another one, $700.00. Plus none available to buy. You get to be added to a reservation list. What kind of outfit you running here?

Company details

  1. Home Services

Information provided by various external sources

The fast and easy way to clean your sleep equipment. Use of the Soclean requires no disassembly and no water to clean your equipment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

17K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love my so clean

I love my so clean, and ordering my filters is so easy, the price is great and my items come so quickly, plus the remind me should I forget. they have deals to. I get my items faster from them than amazon.

May 1, 2021
Rated 5 out of 5 stars

Very happy!

I am very pleased with this product. It does a great job cleaning and, while there is a slight ozone smell, it's not enough to be bothersome. I feel so much better knowing my equipment is being thoroughly sanitized each day.

May 1, 2021
Rated 1 out of 5 stars

I received a reminder to change the…

I received a reminder to change the filter in my SoClean, with a coupon for a 10% discount if I ordered online. The website store didn't offer 'stand alone' filters, I had to purchase a 'filter kit.' When the kits arrived they were THE WRONG SIZE FILTER with nothing else inside the boxes. I was charged full price (no discount.) Today I spent 1 hr. waiting on the line to speak to a 'costumer account representative'. I had to hang up before anyone answered. I started this process with the best of expectations, I am an angry and dissatisfied costumer now. Given that today is Friday, I will have to wait until Monday to start all over again. I will relate my experience to my social media network if I don't get excellent costumer service.

May 1, 2021
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Rated 1 out of 5 stars

Terrible - failed 2nd night - trying to return

I got the unit and set it up as instructed. First night was ok. Second night a loud gurgling noise woke me up. Turns out the SoClean tube into my CPAP was sucking the water and leaking out of the connector all over my wood-topped end table. It was everywhere and the noise was caused from it trying to suck the last water out. I shut it down, cleaned it up, filled the humidifier reservoir and tried it again. A few hours later it did it again! water was everywhere, including all over my wood floor and all over the CPAP machine. I'm lucky it didn't leak into the CPAP unit as I now see so many others have experienced, causing the CPAP motors to go out etc. I emailed them twice and no response! I am literally on hold for 45 minutes and counting, waiting to talk to customer service. I need my money back for this faulty product. Appears many others online had this same issue. Do not buy this product - evidently it also can void your CPAP warranty too. wow.

April 30, 2021
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Rated 5 out of 5 stars

I luv my so clean

I luv my so clean. It’s hard to wash and dry tubing daily. I just put in case. Fill water tank and so clean does the rest

April 30, 2021
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