Weeks of waiting and only BOT replies* I ordered a sofa weeks ago. This is the level of "customer service" at Sofa Bargain: [załącz ten screenshot] For weeks I get only copy-... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fabric on these sofas is terrible even after paying for the upgrade. Pigheaded horrible aftersales agent you can chat only to online, but get no actual help or resolution. The usual story once they ha... See more
Absolutely brilliant from explanations when interested in buying to a really speedy delivery. Lovely calm guy dealing with you and no hassling or stupid sales chatter. Just an honest guy dealing with... See more
If I could give this company a minus 0 star I most certainly would! Worst company I have ever had the displeasure of dealing with!! Communication is dreadful, no direct contact number so you cannot s... See more
Company details
Written by the company
Fairness and transparency are essential aspects of Chicken Road and other legitimate casino games. Licensed online casinos ensure that crash games operate using certified random number generators. This certification guarantees that game outcomes cannot be manipulated by either the casino or players. Players can verify the fairness of Chicken Road through various means. Some casinos provide provably fair systems that allow players to check game results independently. Understanding these fairness mechanisms builds trust between players and casino operators, contributing to a healthier gaming environment. The importance of playing Chicken Road at licensed, reputable casinos cannot be overstated. Unlicensed platforms may offer similar games but without the same guarantees of fairness and security. Choosing established casinos protects players from potential fraud and ensures proper handling of their funds.
Contact info
United Kingdom
- info@sofa-bargains.com
- www.sofa-bargains.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome sofa & great service 5*****
Had a good experience with them had a delay with my sofa but they gave me 10% back and when I emailed them for an update they got right back to me and I love my new sofa
Never buy!!!
Please never buy. Cowboy company. Not helpful and you will never get your refund or any of your rights. Had to pass all the hell and still they will not refund.

Reply from Chicken Road
Bought the Dover Corner Sofa and came…
Bought the Dover Corner Sofa and came in less than 2weeks! Overall was worried with the reviews but the staff were great! Deliver crew came in and installed everything quickly and was careful when moving the sofa in as it was in three pieces. Happy with the quality nice and firm foam, storage and converts into a bed perfect for guest!
Worst experience ever
Worst experience ever. They said it will be delivered 2 with 4 weeks. I received it after 3+ months. Each week I was asking them where is my sofa and each week they were replying next week it will be delivered. I can say that I have send them more messages than in my relationship during the 3 months. The sofa is just a joke and also the bed side is broken. It's an awful company with awful sofas. I would suggest everyone to not buy again through the internet and go check at stores by yourself. Maybe you will pay more but at least you can seat down comfortably. Your floor is much more comfy than these sofas.

Reply from Chicken Road
Cowboy company unprofessional
I don't know how these boy still in business went to deliver no business it self exist no names call 10time Shetty customer service.will dispose of their sofa

Reply from Chicken Road
Just today we get our new sofa
Just today we get our new sofa. Im very happy with delivery and install.
Just received my sofa
Just received my sofa. Waited four weeks as it's pre order. Paul has responded to enquiries of delivery date and eta.The wait is over I am please with my choice very sturdy great quality sofa at very good price. Nothing like others seen in stores. Delivery guys were so polite and courteous they did what they needed to do, were respectful of my property and left. 👍
Do not buy from this company!
Do not buy from this company!! Delivery came quickly 4 weeks I think. I paid 900 for the sofa, it was on offer from 1,300. Well when it came and it was taken out of its wrapping. It was the most cheapest piece of furniture I have seen. The WHOLE SOFA was stuffed with shredded pieces of foam so as you can imagine sitting on it was very lumpy. It would only take few weeks of sitting on it and it will be completely flat. All misshapen and thread hanging. I just emailed for them to take it away and ask for refund but reading the reviews I don't know how well that's going to go for me. My old sofa which was old as anything is better quality than this rubbish. Save your money!! Wish I did and so close to Christmas. I feel robbed.

Reply from Chicken Road
DO NOT ORDER FROM THIS COMPANY
I ordered a sofa since 30 September which was supposed to take 2 to 4 weeks to be delivered as it was not in stock. I got in touch with Sofa Bargains last week and they confirmed that the Sofa will be delivered this week and they will give me a 10% discount for the inconvenience. I waited and nothing. I emailed them twice since and they have not responded to date and they DO NOT have a phone number either. I have contacted through the chat and apparently they have no updates on my order! I have requested for the order to be cancelled and now I have to wait for the cancellation to be confirmed before I can get my money back and apparently if I do not hear from the cancellation team I have to raise another query on their chat line!!!
Please avoid ordering from this company if you do not want a headache!
The sofa took quite a while to arrive
The sofa took quite a while to arrive. The sofa is shipped from Poland - which is why it takes some time to arrive. The item is as advertised. Very comfortable and firm. Installed by the delivery team within 30mins. I am very pleased with the item. One part of the sofa was damaged - it will be replaced and installed by the delivery team at no extra charge.
if i could out 0 i would ordered a…
if i could out 0 i would ordered a settee, came 2 1/2 weeks late, came nothing like the image. was told i would get a refund of 10% off as i was getting ignored so much. still never received it! terrible customer service full thing is a scam! av learnt my lesson never to order from here ever again avoid save yourself the money and stress!!
DO NOT BUY ...SAVE YOUR TIME AND MONEY!!!
If I could give this company a minus 0 star I most certainly would! Worst company I have ever had the displeasure of dealing with!! Communication is dreadful, no direct contact number so you cannot speak to a human, just pop up robot chats that
cannot deal with any enquiry, they jiist log a ticket which then goes to someone called Paul who doesn't have a clue...he just sends repeatative emails. Was promised 7 -10 days delivery never received in over 5 weeks! If you want to keep your sanity (and your money) I suggest you steer well clear of these scammers!
Ordered on line and told sofa was in…
Ordered on line and told sofa was in stock and would get it delivered within 7 days. Have emailed several times for an update and get no replies no matter how many times I try.
Useless
Sofa bargain.Co.uk Disgusting customer…
Sofa bargain.Co.uk Disgusting customer service stay away from them. You will lose your money and will have to go with a court claim to get your money back. A Corner sofa we have ordered was rubbish quality and lasted for ONE WEEK!!!!!! Can not get my money back and will have to go to court with them. Qualify of their sofas is really low cheap looking. The company is run by Polish people and the sofas are from Poland and unfortunately customer care is typical of Poland as well. Don’t get me wrong I’m polish too but if I could know that this is polish company run by poles I would never buy this rubbish stuff. STAY AWAY
If you check them on the gov web you will see that are so many companies with a similar name and one of them registered on the guy's name who’s sending me emails was closed jus few days ago. Bad reputation will stay with them no matter what no matter how many times they will rename this rubbish as their customer care doesn’t change at all. STAY AWAY DO NOT WASTE YOUR TIME AND MONEY
Sofa Leicester corner sofa
Perfect, fast delivery, quality item....
I bought corner sofa bed
I bought corner sofa bed. Super fast delivery, it took just 5 days to deliver. Quality is amazing. Highly recommend!!!
I honestly don’t believe this a legit…
I honestly don’t believe this a legit site. I am still due a refund and am battling to get in touch with anyone. I didn’t even receive my invoice.
Amazing service
Amazing service, cheap price and superfast delivery. would fully recommend.
WORST company ever-do not buy from them
worst company ever! i don't even know how they got so many good reviews. may be they paid those people. first of all, they never answer the phone number displayed on their site. when i placed the order, the final page said someone will contact you regarding this. then i waited for like 5 days. no one called. so then when i called, someone finally answered.very unprofessional. said they don't have that particular model and suggested something cheaper. i was desperate for a new sofa so i said yes. then some women called from a mobile(heard a baby crying in the background). got my card details to take a deposit.she said she will send an invoice when she goes to the office on monday. never ever received that invoice. when i reminded them they said check your junk. then they sent my sofa on the day promised. but the sofa is hard as a rock. not soft at all. even to return the sofa I have no invoice as proof of purchase. after so many calls and texts I still haven't received an invoice.
DO NOT BUY ANYTHING FROM THIS COMPANY! ITS A SCAM!!!!!
Beautiful sofas and amazing price
We bought our sofa over 6 months ago and wanted to wait until we posted a review.
Very happy with our new sofa and the excellent service from Sofa Bargains.
We have just moved into a new house and we were looking for some corner sofas to complete the look.
We found Sofa Bargains via Google and were very surprised at how great value they were but the price was even better for what you were paying.
we had our corner sofa and armchair delivered to our house in 4 days after we ordered them online. The delivery guys brought the sofa in, put it where we wanted and then unwrapped it.
Over 6 months later, our sofa looks beautiful and always gets compliments from anyone who visited. happy to recommend and will be shopping again with you for my sisters house in Wycombe.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.