Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... See more
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Review summary
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What people talk about most
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Had an old solar hot water system replaced with a new solar system. Very happy with service so far. At least their representative provided a detailed quote prior to my booking, unlike another company... See more
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From the first phone call it glided smoothly,from paying my deposit and getting the start date till it was completed ( the bad weather had something to do with that)it was stress/ trouble free.The sta... See more
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A crew of 5 men was given the task of removing my old solar generating system and to replace it with State of the Art solar panels and power wall. it was a pleasure to see the crew working together a... See more
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Company details
- Solar Energy Company
- Solar Energy Contractor
- Solar Energy Equipment Supplier
- Solar Hot Water System Supplier
About Solahart Australia
Written by the company
In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.
Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.
Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.
Contact info
1 Alan Street, 2116, Rydalmere, Australia
- 1300 721 984
- solahart@solahart.com.au
- www.solahart.com.au
4.7
Excellent
17K reviews
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Replied to 84% of negative reviews
Typically replies within 24 hours
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My purchase from Solahart
From start to finish Solahart made things very easy for me. They were always ready to answer questions and to show me all that I needed to know. A very smooth and pleasant experience. I would recommend Solahart to anyone.
July 2, 2026
Reply from Solahart Australia
Hi Xavi,
Thank you for the wonderful feedback. It’s great to hear the team made the process easy from start to finish and were always available to answer your questions.
We really appreciate your recommendation and are pleased you had such a smooth and positive experience.
Very disappointed with a few aspects on…
Very disappointed with a few aspects on the process.
I find the communication of Solahart left a lot to be desired, including an unsatisfactory quotation that cost me an extra $700 after the completion of the works. This manifested in repeated emails demanding payment of the said $700 blow out, this without speaking to me personally, which I fond distasteful.
My other concern is that I believe my battery is grossly under engineered as well (too small). I am yet to hear from them regarding that, which was conveyed to Solahart 8 days ago. So I’m not confident of a successful outcome unfortunately considering past experiences.
So in conclusion, the best thing I could say to people considering Solahart for their installation is to “prefer others.”
Thank you
Ron
January 27, 2026
Reply from Solahart Australia
Hi Ron,
Thank you for your sharing your experience with us. We are very concerned to hear as we strive to always provide the highest levels of product and customer service. We would appreciate the opportunity to investigate this further and arrange for you to be contacted.
If you are willing, could you please send an email to solahart@solahart.com.au with your full name, postcode and contact number? We will then have a team member contact you directly to assist.
We regret that your experience has not been of the standard we pride ourselves on at Solahart and we hope that we can resolve this for you.
Had our hot water system fail…
Had our hot water system fail unexpectedly. Rockingham Solarhart had a replacement system supplied and installed on short notice. Thank you Sharon and the team at Rockingham Solarhart
July 1, 2026
Reply from Solahart Australia
Hi Sparky,
Thank you for your feedback. We're pleased the team could respond quickly when your hot water system unexpectedly failed and get a replacement installed at short notice.
We'll be sure to pass your kind words on to Sharon and the Rockingham team.
The experience was good from start to…
The experience was good from start to finish. They done exactly what they said they would do and the workmanship was good. The heat pump is great.
July 2, 2026
Reply from Solahart Australia
Hi Jeff,
Thank you for your feedback. It’s great to hear everything went smoothly from start to finish and that the team delivered exactly as promised.
We’re pleased you’re happy with the workmanship and enjoying the benefits of your new heat pump.
Totally recommend
Quick installation, great communication and the hot water from the system is brilliant. Totally recommend the product and the service.
July 4, 2026
Reply from Solahart Australia
Hi Dion,
Thank you for the fantastic feedback. It's great to hear the installation was completed quickly and that communication was clear throughout the process.
We're delighted you're enjoying the hot water system and really appreciate your recommendation.
Very responsive polite and helpful
July 8, 2026
Reply from Solahart Australia
Hi Bruce,
Thanks for your feedback, great to hear the team was responsive, polite and helpful throughout.
Very helpful regarding me receiving the…
Very helpful regarding me receiving the government rebate and keeping me informed about everything. However the reconfiguration of the meterto take account of the solar panels seems to have been delayed because of slow paperwork. Staff are all pleasant onthe phone. Thank you.
June 30, 2026
Reply from Solahart Australia
Hi Maryanne,
Thank you for your feedback. We're pleased to hear the team was helpful with the government rebate process and kept you informed along the way.
We appreciate your comments regarding the delay with the meter reconfiguration and paperwork, and we're glad the team remained helpful and pleasant throughout.
Thank you for taking the time to share your experience.
accommodating and professional
Weather was horrible and wet, the team installed a interim hot water unit for me and my family while waiting for weather to clear up. very professional and helpful.
July 8, 2026
Reply from Solahart Australia
Hi Nicole,
Thank you for your feedback. We’re pleased the team could provide a temporary hot water solution for your family while waiting for the weather to clear.
It’s great to hear they were professional and helpful throughout the process.
The Company were fine it's just the…
The Company were fine it's just the long 6 months wait for installation.
June 17, 2026
Reply from Solahart Australia
Hi Constance,
Thanks for your feedback. We're pleased to hear you were happy with the team and the overall service.
We appreciate your patience during the installation wait and understand that six months is a long time.
Thank you for taking the time to share your experience.
Extremely happy customer
The Salesperson was very knowledgeable; the installation team were efficient and friendly and cleaned up after themselves. The system performs extremely well right from the day after installation. I am even selling back to the grid and it's middle of winter!
July 6, 2026
Reply from Solahart Australia
Hi Lorrae,
Thank you for the wonderful feedback. It’s great to hear the team provided knowledgeable advice, a smooth installation and left everything clean and tidy.
We're delighted the system is already performing so well and delivering results, even through winter. Thank you for choosing Solahart and for taking the time to share your experience.
Outstanding service and strong communication
Outstanding service and strong communication from staff, followed by quality workmanship for the installation of our solar system and battery.
July 7, 2026
Reply from Solahart Australia
Hi Mark,
Thank you for the fantastic feedback. It’s great to hear the team provided strong communication throughout the process and delivered a high-quality installation.
We’re delighted you’re happy with your new solar and battery system, and we appreciate you taking the time to share your experience.
Well Done…..The installers were very efficient and…
The installers were very efficient and informative. They worked on tirelessly with a minimum break to get the job done. Very happy with the installation.
Thank You Solarhart.
July 8, 2026
Reply from Solahart Australia
Hi there,
Thank you for the great feedback. We're delighted to hear the installation went smoothly and that the team kept you well informed throughout the process.
We’re pleased everything was completed efficiently and appreciate you taking the time to share your experience.
Reply from Solahart Australia
Hi Lauren,
Thanks for your feedback, great to hear everything was handled promptly and delivered as promised.
We appreciate you choosing Solahart.
Great service especially when assisting…
Great service especially when assisting with some electrical issues with my switchboard.
July 1, 2026
Reply from Solahart Australia
Hi Mike,
Thanks for your feedback, great to hear the team could help with the switchboard issues and provide excellent service throughout.
We appreciate you taking the time to share your experience.
Yes I am happy with it so.
Yes I am happy with it so.
But was a little disappointed on how long we had to wait from paying the deposit to when it was actually installed
July 7, 2026
Reply from Solahart Australia
Hi Joe,
Thanks for your feedback. We're pleased to hear you're happy with the system overall.
We appreciate your patience with the installation timeframe and understand the wait after paying the deposit was disappointing. Thank you for taking the time to share your experience with us.
The friendliness of staff and ease of…
The friendliness of staff and ease of obtaining a quote. The system was installed promptly and is working efficiently. Thank you
June 29, 2026
Reply from Solahart Australia
Hi Isabella,
Thank you for your feedback. It’s great to hear the team made the process easy from the initial quote through to installation.
We’re pleased your system was installed promptly and is performing well.
Reply from Solahart Australia
Hi Jan,
Thanks for your feedback, great to hear the team was prompt, polite and helpful throughout.
Reply from Solahart Australia
Hi Alan,
Thanks for your feedback, great to hear you've consistently received good service.
Smooth and seamless
Excellent communication, fast and efficient install. Very impressed. We would 100% recommend.
July 6, 2026
Reply from Solahart Australia
Hi Dan and Karen,
Thank you for the fantastic feedback. It's great to hear everything was well communicated and that the installation was completed quickly and efficiently.
We really appreciate your recommendation and are delighted you were so impressed with the service.
Great Service
Very easy to deal with. Kept us in the loop with details when things would be done. And, the installation was a breeze, Blokes doing the installation were very professional and give a detailed handover.
July 7, 2026
Reply from Solahart Australia
Hi John,
Thank you for your feedback. It's great to hear the whole process was easy to manage and that you were kept well informed along the way.
We're pleased the installation went smoothly and that the team provided a thorough handover.
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