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Rated 5 out of 5 stars

I was feeling anxious about a software upgrade, and worried about what the process might involve. Andy was able to answer all my questions and give me useful advice, which made the whole thing much ea... See more

Rated 4 out of 5 stars

I still face a little problem with sending my E-mail mainly to system Organge.fr why?

Company replied

Rated 5 out of 5 stars

We are a new client of Solidarity IT, but already I'm very impressed with the service Andy is providing. I could say that the transition was seemless, but in fact it was a lot better than that. Andy... See more

Company replied

Rated 5 out of 5 stars

Really professional. I wanted to make sure my computer was well-tuned for my studies, so booked Solidarity IT to check everything was working well. The appointment was quick and professional, wit... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

My vision for Solidarity IT was to be the friendly and approachable face of technology. I want to show people that computers don’t have to be intimidating or mysterious. Modern technology can make people more connected, rather than less. Since then, Solidarity IT has continued to grow, gaining positive reviews and retaining loyal customers. This loyalty has been largely a result of my friendly, patient, and trustworthy nature, so I'm told. 🔓 Are you protected? 🕜 Are you worried that tasks take too long? 💻 Do you know what you want to do but need somebody that can show you how?


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

5-star
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Rated 5 out of 5 stars

Reassurance and support

I was feeling anxious about a software upgrade, and worried about what the process might involve. Andy was able to answer all my questions and give me useful advice, which made the whole thing much easier. He also set out what support Solidarity IT will be able to offer me once I am no longer connected to my previous employer, which is very reassuring.

September 29, 2025
Rated 5 out of 5 stars

We recently engaged Solidarity IT to…

We recently engaged Solidarity IT to conduct a review of our IT systems, and we were very impressed with their professionalism, clarity, and insight. Their team took the time to understand our specific business needs and provided a thorough analysis of our current setup, highlighting both strengths and areas for improvement. The recommendations were practical, clearly explained, and aligned with our operational goals. Solidarity IT delivered excellent service throughout the process, and we would highly recommend them to any business seeking reliable and knowledgeable IT support.

April 30, 2025
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Rated 5 out of 5 stars

Great customer service

Andy is always quick to return my emails/calls - and nothing is too much of an issue for him to solve. All in all, very impressive service. Highly recommended.

August 15, 2023
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Rated 5 out of 5 stars

Instant action from Andy saved the day.

Instant action from Andy as my printer decided it wanted new software upgrade, and when I did it, it froze at 45% and then would not work.
Andy was here within two hours, and it was fixed pronto.
He also carried out a computer health check at the same time.
Excellent work. Highly recommended.

June 28, 2023
Rated 5 out of 5 stars

Great service

Andy is extremely helpful - great service

July 22, 2022
Solidarity IT. logo

Reply from Solidarity IT.

Thanks for the review and for coming onboard with us.

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Collected my laptop, gave great communication while it was fixed and returned all ready to go again. Brilliant service and reasonable prices.

July 5, 2022
Solidarity IT. logo

Reply from Solidarity IT.

Thanks for the review Jon. I'm glad I could help.

Rated 5 out of 5 stars

Very Helpful

Andy of Solodarity IT sorted out my computer problems in a couple of hours over several days, doing it all online. This was great as I didn't have much of a clue what to do. It all works well now and was done for a very reasonable price.
Many Thanks Andy.

June 21, 2022
Solidarity IT. logo

Reply from Solidarity IT.

Thank you for the review Dave. You're all set up with your Microsoft licensing subscripton as well. Enjoy Windows 11.

Rated 5 out of 5 stars

Great service

Great service, really helpful - highly recommend!

May 4, 2021
Solidarity IT. logo

Reply from Solidarity IT.

Glad I could help.

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Rated 5 out of 5 stars

Quick and effective computer repair

When my laptop crashed, Andy offered prompt and efficient online support. When this didn't solve the problem, he installed a new SDD and OS within 48 hours. My laptop is now working quicker than before. Thanks for your quick and effective help.

February 17, 2021
Solidarity IT. logo

Reply from Solidarity IT.

Glad it's now working much better.

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